Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00
Save $100
The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,195 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and high quality but not for me. I use them most in the gym and its nice to not have them right kn the ear. I find that the open ear though makes it hard to hear when there is so much noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. I gave it a 4 stars only because of you are in a noisy place you really have to put the volume up to the max in prefer to hear. Besides that, they are a great pair of buds. They do not hurt my inner ear because they’re not in my inner ear like all other buds. I love the fit and feel of them and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-Ear Earbuds – Honest Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear Earbuds are excellent when it comes to music listening. The open-ear design delivers clear, immersive sound while still allowing awareness of your surroundings. For enjoying music during walks or at work, they perform exceptionally well. However, call quality is not the strongest. People on the other side of the call often struggle to hear my voice clearly—possibly a mic issue, though I’m not entirely sure. If calls are a priority, these may not be the best option. One more thing I noticed: the sound quality becomes even better when I bend my ears slightly forward, which obviously isn’t practical to hold all the time :-) . This might be due to my ear shape not perfectly matching the intended design :-) , so the fit could vary from person to person. Overall, despite a few quirks, these are among the best open-ear earbuds in this price range, especially if your main use is music and comfort rather than calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Kind off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for reaching out! We're thrilled to hear that the Ultra Open Earbuds have exceeded your expectations in terms of comfort, sound quality, battery life, and design, that’s fantastic feedback! We’re sorry to hear about the issue you’re experiencing with your phone. Your input is incredibly valuable, and we truly appreciate you taking the time to share it with us.

      To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great... for normal ears.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have larger earlobes, so they sit back further from my ear canal. I think for more normal sized ears this product would be even better. I could squish my earlobes for better audio quality and noise isolation, but the fit would no longer be secure. I personally find the spatial features to be gimmicky and turn them off for better battery life. Have had little bluetooth issues like some other wireless buds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great work great very good sound they don't fall out Ben jogging walking bicycling they work great no complaints Don't hurt my ears they fit in comfortably overwhelming satisfied they also have a very good sound good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised and shocked at how comfortable they are to wear and the sound quality is remarkable. After a few seconds I forget I’m wearing these earbuds. Others have commented on the lack of base and volume. In my experience if positioned correctly neither is true. I’ve used them to listen to Audiobooks, music and even movies and find them great. They are a little pricey but in my opinion well worth it, I would recommend Bose Ultra Open Earbuds in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    They stay put!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these. I’m one who doesn’t like to have earphones go in my ears. But the comfort and lightness of them was fantastic. And they stay on throughout my workouts no worrying about them falling off. The sound was amazing. I only wished they had a tracking in case they get lost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for, sound is in par with what is to be expected from Bose. Battery exceeded my expectations. And you can use one or the other. They are is no master ear bud where both have to b out of the case for the other to work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good alternative to in ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and impressive noise cancelling feature even though buds aren't fully in the ear. Pro - no in ear fatigue. The battery life is okay, could be better, but the buds do charge fast in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable Fit and Amazing Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Shockingly Good Open-Ear Sound, But Major Micropho

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality on these Bose Ultra Open earbuds is superb for an open-ear design. Music sounds full and detailed, with clear vocals and a pleasantly spacious, natural soundstage that feels more like listening to small speakers than typical earbuds. Bluetooth interoperability has been mixed in my experience. They pair and perform well with a modern Android phone using a Qualcomm chipset, with stable connections and no major glitches. However, performance with a Windows laptop using an Intel Bluetooth chipset has been less than stellar, with occasional connection quirks and a generally less reliable experience. The dealbreaker for me is the microphone quality, which is truly awful. Whether connected to my Android phone or my Windows laptop, people on the other end of calls and Zoom meetings frequently complain that my voice sounds extremely faint and often cuts out entirely. Other non-Bose earbuds and headphones do not cause these issues on the same devices, so it appears specific to the Ultra Open earbuds. The mic pickup was so bad that I actually exchanged my first pair, thinking they were defective, but the replacement unit has identical problems. On the comfort front, these are reasonably comfortable and light, and I can wear them for extended periods. That said, they are not as comfortable as other clip-style earbuds I’ve used, and after a while I do notice some pressure on my ears. If you want outstanding open-ear sound and mainly listen to music or podcasts, these can be fantastic. But if you need reliable microphone performance for calls or meetings, I cannot recommend them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Stephen! Thank you for taking the time to share such a detailed review of your Bose Ultra Open Earbuds experience, we truly appreciate your feedback. We’re glad to hear you’re enjoying the audio quality, comfort, and open‑ear design, but we’re sorry to learn about the microphone and Bluetooth concerns you’ve encountered.

      Our Ultra Open Earbuds are known for featuring a brilliant combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, the Ultra Open Earbuds leave your ears open to hear the world around you, while OpenAudio technology delivers rich, private sound.

      The microphone issue you described may sometimes be related to how the earbuds are positioned, which can affect how your voice is picked up. To help, please check this guide for proper wearing and adjustment: https://bose.life/4s8lWK6

      If the problem persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus

      We hope these tips help improve your experience so you can fully enjoy your earbuds.

      Sophie – Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person that can’t have ear pods cuz they my my ears hurt really bad, so I was skeptical about buying these Bose one but, they are amazing, not only are they comfortable, the sound quality is so good. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Comfortable. Clear sounds. Battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 1 out of 5 stars

    I've had 4 BOSE Earbud products go bad in a row

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for taking the time to share your detailed feedback. We're really glad to hear that you're enjoying the comfort, sound quality, and open-ear design of the earbuds, especially during your hikes and trail runs. It’s great to know they’ve been a reliable companion for your outdoor activities.

      We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport

      Looking forward to assisting you!

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    BEST EARBUDS YOU CAN BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever had. They're comfortable, clear, and they don't come off. Buy them, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Like no other

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable earbuds every worn! No chance of it falling out - actually you'll go to bed before realizing you didn't remove it from your ear!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    An amazing problem solver for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used literally dozens of different earbuds from a wide variety of manufacturers as well as many aftermarket ear tips in the search for great sound with a proper fit and seal…my right ear canal is larger than my left so I always end up with a bad seal in my right ear. I’ve tried foam ear tips and while they work well the pressure they create in order to get a proper seal makes them uncomfortable for me after awhile. I have also tried several different open ear buds to solve my ear fit problem but the sound was always lacking in the bass department. The other day while browsing YouTube, the algorithm put a video for the Huawei ear clip in my feed and while not available in the U.S., I noticed that it was frequently compared to the Bose Ultra Open-Ears so down the rabbit hole I went and that brings us to this review. Let me begin by saying if you are wanting ANC these are not for you BUT if you want full rich sound with a comfortable fit while being able to talk with someone when needed without needing to take out your earbuds then the Bose Ultra Open-Ears should work perfectly…they are the solution that I have been looking for. Highs, mids and bass are all present providing a full rich sound ( not booming bass but more than enough for great sound) with a 3 band equalizer built into the app, allowing you to customize your preferred sound signature. The immersion mode widens the sound stage to provide depth to your music and the app even has head tracking as well as auto volume settings. As for comfort, after getting used to having the Open-Ears on ( think of wearing an ear cuff) you will forget they are even there as they provide the perfect amount of pressure to keep them in place without fear of losing them or being uncomfortable at all. I think I have finally found my perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great open ear earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an open ear earbud before and these are great! Feels really good on my ear, the sound is what you paid for. Open ear means that you can hear your surroundings but also your music at the same time. When you tilt your head up or down, the music flows with the movement!

    I would recommend this to a friend