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Customer reviews

Rating 4.2 out of 5 stars with 2196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,196 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to put into words

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How great these earbuds are! I purchased these for my wife, who is allergic to the silicone featured inside of normal earbuds. These buds don’t have silicone that sits in your ear, and instead, the speaker fires downward into your ear canal. The result is very interesting, because you can hear the music just as clearly as regular earbuds, but your ear are still open. I became so jealous of hers, that I actually purchased another pair for myself, and I love them! I still find myself using regular earbuds too, like when on a plane, because you can hear the music coming off these if you turn them up really high. However, for doing things around the house, or going walking, bike riding, etc, they are wonderful, because I can keep my ears open to listen for my kid, or cars. In some ways, these are the best sounding earbuds I’ve ever had. The bass is remarkable, and is just as good as my regular Bose earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. Don’t sit firmly on the ears enough, I use for work and from time to time they fall out. Great clear music but I do wish they were slightly louder

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Comfortable & Travel-Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really cute and comfortable, especially if you don’t like in-ear earbuds and still want to hear what’s going on around you. The sound quality is good, but even on the lower volume setting they can feel a bit too loud. Call quality isn’t great, which is a downside if you plan to use them for work or frequent phone calls. They’re nice for travel or casual use, but not something I’d fully rely on for everything.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Cynmunz! We're glad to hear they’re comfortable and work well for casual listening, and we appreciate you pointing out the concerns you’ve had with call quality. If you’d like to improve how they perform on calls, you may want to check this link for some steps that can help enhance phone call performance: https://bose.life/44GxZ7U
      If you ever need more support or have questions about any features, we're always here to help.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality is great but the design and how it fits onto your ear is quite different and not okay in my opinion. Most of the time it falls from my ear when I put onto my ears this earbuds, the reason I gave it 4 stars for this device but the sounds quality as it is, Bose, excellent!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and light weight! It’s great that I can hear my music and the environment around me. Doesn’t have the buzzing like tradition ear pods

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    BOSE Open Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fall off your ear and sound was good. Call quality wasnt great for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.

      These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.

      Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing earbuds very comfortable to wear and easy to connect. It also fits on my 5yrs old son's ear and it doesn't even fall like other products. Highly recommended for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great, but not $300 great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and comfort is better than any other open earbud I have tried and it’s not even close. The main issue is the microphone and price. Quite frankly, the microphone is abysmal and by far its biggest performance weakness. The other major issue is it is way too expensive for a product like this when other open-ears are considerably cheaper. I ultimately returned it in favor of a more economical open-ear option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brad,

      It's great that you liked the sound quality and comfort of the earbuds. I understand you've returned the earbuds, but should you decide to try the earbuds again. I'd recommend ensuring that the earbuds are positioned correctly on the ear to get the best mic performance from the earbuds. We have a guide available to help with getting the best position of the earbuds here: https://bit.ly/4gKCK4z

      We'd also love to help should you try the earbuds again, please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another premiere product from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Generates crisp, clear sound while allowing you to hear your surroundings. Ideal for the office or while out for jog. They stay on your ear lobe much more securely than I thought they would. No more trying to lodge pods into your ear canal and get them to stay!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Life and Music/Podcasts Come Together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used multiple brands of in-earbuds, using these Open-Ear Bose Earbuds was a unique experience. And, frankly, I love the experience. I can wear them all day and not have any fatigue, unlike having a silicon tip lodged in my ear canal. I wear them everywhere, no one takes a second look to see them clipped on my ear. Wearing them all day is like having a soundtrack to life everywhere I go. I have also listened to podcasts more frequently as it is convenient and can be done so in the course of a normal day's activities. The sound quality is good, and better than I expected. It's not an in-ear experience, but quite satisfactory (and I am picky about my sound as an audiophile). This is an amazing first attempt by Bose, and the next reiteration should even improve. NOTE: If you try these and think the sound doesn't work for you, move them around and adjust the angles on your ear, it makes a difference with individual placement. I found the sweet spot for me and it was vastly improved over my first placement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Boss ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear devices from Boss are easy to wear and light weight. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! I can still hear music/ taking to person on the ear buds and also hear my surroundings. They are not tight and can adjust well , by sliding them up slightly on the ear , so that you can heart them and not have to take them off completely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I like the sound and thought they were comfortable.And they are good to listen to music with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfy, not 10/10 bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the multi device syncing can be a little annoying at times but the audio quality is very good and they rest on your ear very comfortably I have even forgot they were there at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Second pair, good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I bougt. Bougjt the first pair about 18 months ago and used them everyday. The battery aged out after 18 months so I bought this new pair. Comfortable, good sound quality. Got my money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and features are excellent and better than most other earbuds. The design is what makes these truly amazing. These are the first earbuds that do not hurt my ears after 30 minutes. I also like that I can still hear my surroundings if the volume is adjusted appropriately to what is going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really nice and comfortable to wear. But if you do have piercings that run along your helix, this is not the earbuds for you. Cleans easily and is able to connect to 2 devices at the same time. The app is also easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Could be louder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, good sound quality, they could be louder

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ryan! Thank you so much for sharing your feedback with us! We’re happy to hear that the earbuds fit well and deliver sound quality you enjoy. You also mentioned that they could be louder, and we appreciate you letting us know.

      Sometimes, reduced volume can happen when the earbuds aren’t seated properly in the ear. A quick adjustment, such as gently rotating the earbuds for a secure seal, can often enhance both loudness and overall audio performance.

      At Bose, we’re committed to making sure you get the best possible experience. To help you get the most out of your earbuds, we’ve prepared a simple guide that walks you through proper fit and sound optimization: https://bose.life/49NIHLr

      If you need any help or would like personalized tips, just contact us using this link: https://bose.life/49SSe5s Just let us know!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, nice sound quality, no base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them all day without noticing until something brushes against your ear or you lay down due to how they stick out past your ear. If you like deep base with your music I would suggest Beats Studio Buds or the 2nd gen AirPods. If you can live without the deeper base I would suggest these because the comfort. I did have an issue that happened a few times when the sound was cutting in and out and my phone was on me during it. I did end up returning them and got the Beats Studio Buds and have been happier with them because of the great sound quality with the deep base.

    I would recommend this to a friend