Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 10937057
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Fit
Gooodd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts a long time and it fits very well.
I would recommend this to a friend - Pros mentioned:Comfort
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so awesome and light.When I’m wearing them don’t feeling like nothing in my ears
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable Stays on your ear Good sound quality
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Bose All The Way!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It's very secure in the ears and the aesthetic looks like you are wearing a cool piercing. I can wear it while working and it's the least obvious thing. The sound quality is what you expect from a Bose, crisp and clear. You can zone out and be in your own world amidst the ppl around you without the bulkiness of the headphones.
I would recommend this to a friend Great set of earbuds.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are good. Only complaint is it is sometimes hard to adjust them on your ear just right so you get the full sound.
I would recommend this to a friend- Pros mentioned:Sound quality
Comfortable with Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality. They’re easy to slip on without the discomfort of most earpieces going into the ear canal. I brought the Bose charging case which is small and convient to carry around and keep your headphones charged the whole day.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Horrible customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.
Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.
Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.
Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.
Daisy - Bose Customer Support
- Pros mentioned:Fit
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the husband since any pods he tried didn’t stay in the ear well. He loves them works well and stays where intended.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound an connection is fast recommends this item
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfort and sound is amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ear buds with super comfort and amazing sound.
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Volume
Not worth sacrificing volume and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this purchase has been real disappointing. The headphones fit great and are super light weight... However, the quality in sound is rough. The sound is hollow and even after adjusting all the settings the volume was never close to enough. I need an option thats not inear but, sound level sacrifice is just not worth it. Hope it works for someone else, this is not practical enough for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thank you so much for reaching out and sharing your feedback! We're thrilled to hear that the fit is perfect and that you’re enjoying the lightweight feel of the earbuds. The Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4guXg9K which will help improve your experience. Hope it helps!
Klariss - Bose Customer Support
- Pros mentioned:Sound quality
Safe and good sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my boyfriend for Christmas he loves them! The sound is still perfect and I feel great about him wearing them walking in the city with all the traffic.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Stellar sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit comfortable with amazing sound. This is not for noise cancellation as they are clipped to the ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds are excellent to listen to your music or answer your phone. It has many different features and is very light on your ear. The most unique part is they clip on your ear and the sound is crystal clear.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
These are really good headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable! The sound is really good. Definitely worth it.
I would recommend this to a friend - Pros mentioned:Comfort
A gift for my wife
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife’s Birthday all i can say is she loved them when she opened them and now i cant get them out her ears. Also it was a good price.
I would recommend this to a friend - Pros mentioned:Fit
If it was for bigger people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit quiet if you have big ears but it holds good and great for runs and work since you’ll have open ears.
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable, but mic isnt great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they were comfortable, but when on the phone or zoom calls, the mic would cut out and people described me sounding to be in a fish bowl.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, Madeline! Thank you for sharing your experience with us. We’re glad to hear that you found the Bose Ultra Open Earbuds comfortable, as comfort and all‑day wear are key benefits of the open‑ear design. We understand your concern with call and Zoom performance, especially when the microphone intermittently cuts out and others describe the sound as muffled.
The Bose Ultra Open Earbuds have two microphones in each earbud, and wearing them correctly can make a noticeable difference in call quality. If the microphones are blocked by headwear, hair, or if the earbuds are not positioned properly on each ear, it can affect how clearly your voice is captured on the other end of the call. Ensuring the earbuds are securely and correctly positioned may help improve call performance.
You can check out this helpful link for more information and additional guidance: https://bose.life/4d213tN
Cedrick - Bose Customer Support
- Pros mentioned:Sound quality
I love it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best for listening to music; they are my faithful companions at the gym.
I would recommend this to a friend - Pros mentioned:Design, Sound quality
WORTH THE MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Not too loud, very clear nd quite stylish.
I would recommend this to a friend