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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,204 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose open ear headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, is a top of the line speaker system. This new design for headphones set a new standard for how to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds, battery lasts a long time. Easy to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to use...the sound is very clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Extremely comfortable, poor microphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit comfortably around your earlobe. Listeneing to these allows you to remain aware of your surrounding and converse when needed. Don't buy if you plan on making calls (microphone is terrible) or need noise cancellation (can't hear anything on MAX volume when doing anything that involves loud noises).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open earbuds ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. The problem that i have is that it disconnects randomly and on my phone it says that its connected but i can hear any music sound. Its very stressful

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re enjoying the sound quality of your Bose Ultra Open Earbuds, and we understand how stressful it can be when they disconnect or stop playing audio even though your phone shows they’re still connected.

      The Ultra Open Earbuds are designed to deliver clear, immersive sound with an open‑ear fit and reliable Bluetooth connectivity. In some cases, audio dropouts like the one you described can be related to pairing behavior, software, or device settings.

      To help resolve this issue, please review the troubleshooting steps in the link below: https://bose.life/3Omgfcq

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Where have these been all this time?!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for days. I can truly hear things around me when listening to music, books or on a call. When on a call, I'm told it is crystal clear. Can you mow the grass and listen to something? No, but that isnt the purpose of these. Can you go on a run and feel better about hearing your surroundings while enjoying music or a book, yes.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your positive experience! It’s great to hear that the long battery life and clear call quality meet your expectations. These headphones are designed to let you enjoy your music, books, or calls while staying aware of your surroundings, making them perfect for activities like running or walking. If you ever have any questions or need assistance, feel free to reach out. We're glad you're enjoying your device! bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. All the quality of Bose and easy to connect to Bluetooth. Earbuds stay on while working out or running.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Should have been better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to like them however they started messing up, they weren't loud enough and I thought they were going to be noise cancelling but are not. It could be good for someone who doesn't care about the noise cancellation and just want them for music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DorothyB, thank you for sharing your feedback. The Bose Ultra Open Earbuds are not noise‑cancelling by design, as they feature an open‑ear style. They are intended for people who want to enjoy music while remaining fully aware of their surroundings. Because of the open design, the sound is not isolated within your ears. If you find the volume lower than expected, you can try adjusting it directly through the connected mobile device. We hope this helps clarify any confusion.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love Love these buda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I’m loving these buds. Comfortable to wear and forget I have them on. This product was recommend by a friend. I must say they work great and great fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they don’t connect as easily as the Apple product but I do love that they don’t go into my ear but clip on. I forget I’m wearing them. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best EarPod out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has the best sound. This style of EarPod is fantastic, all other don’t stay in. This one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of open ear headphones I’ve owned. Can wear them for 10 hours straight and not have any fatigue on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit. I do not like the in the ear earbuds. These are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses ear buds are amazing. Beyond comfortable and crystal clear. I havent heard clear sound like these provide in a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a replacement from a issue we had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A previous purchase which just stopped working. The new set is working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent in a niche, good otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Limited controls (pretty much just a pause/play button). Limited app integration. Good for listening while you still want to be aware of your environment. This is an excellent product for that nice, but the product is somewhat niche.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not what I expected Bose to become

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, not speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear great out of these, but sometimes people cannot hear you when using for the phone! That is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend