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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,204 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Could be the best product to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts because of the price when Best Buy did their winter offers I could not refuse to buy it. Now I understand why people only use this brand (it is another level of quality)

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They don’t fall off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a set of earbuds that don’t fall off! I was skeptical at first, but they actually stay on! The only problems I have with them are that they did not work well on the airplane when there was a lot of ambient noise, and my ears start to hurt after a while from the pressure of wearing them sort of like wearing clip-on earrings. But if I only wear them for short periods of time I don’t have discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    bose ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. fit well sound good . learning to adjust volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose ear buds black and gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds unable to use with game consoles does not fall out of ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good if you don’t mind hearing background noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is great. My only complaint is when I am at the gym, I can’t even hear what is coming through the earbuds. I know they are open buds but I didn’t realize just how much background noise I would hear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Something different

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but not loud enough for me but it very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The ability to easily transfer from device to device is great. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    :(. Not as good as i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I am typically impressed with the sound and build quality of bose but the left side has stopped working with minimal use. Purchased these for my wife who just started using them a few months ago and now the left side is not charging. I have inspected and cleaned the terminals but no luck, maybe a bad battery? Currently looking for the box in order to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ReneR, thank you for sharing your experience. We’re glad to hear you’ve typically been impressed with the sound and build quality of Bose products. We’re sorry, however, that the left earbud has stopped working. You’ve already taken the right steps by inspecting and cleaning the terminals. To help you further, here’s a helpful guide you can use to try resolving the charging issues you’re experiencing: https://bose.life/4t98Rki

      And if the earbuds are no longer turning on, here’s another guide that may help: https://bose.life/41yTtld
      We hope these resources assist you.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I charged them when I got them, about 4 weeks ago. Still at full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Poor sound volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they look and comfortable, light, dont even move while wearing them. Very unique and advanced looking. Everything is a plus except for the sound volume which most young people perfer when wearing earbuds. I know those are open earbuds and they actually did a great job on the design but Im leaning towards volume and sound quality over anythig else when wearing them. Its sad but I think im returning them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound the best on the market highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great i love them they fit and sounds great i love bouse

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beautiful and very secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very secure on your ears. Great for running outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever have , good sound I will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Do not waste money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worse bose device i ever bought! I recommend to stay away and just get something else the fit is nice but the quality of audio and calls is horrible!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loveeeee these!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who still want to be aware of their surroundings but also have clear audio. Love these things. Perfect for public especially if you’re a woman.

    I would recommend this to a friend