Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,919 reviews
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised with how well these worked! Made a great gift and wanting to get a second pair just for me. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great, I know a little pricey but worth it, not noisy cancellation but great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and sounds great listening to my music. However, using to talk on the phone not so great. I need them to handle multiple uses especially with as much as they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! We're delighted to hear that you love the comfortable fit and the great audio performance of the Ultra Open Earbuds! The buds are designed to be great when taking calls. Please be sure to check our support article at https://bose.life/3OOr7gJ for some tips on how to maximize your enjoyment. In particular, please be sure to check on the fit of your buds; they should sit on your ear at about a 45° angle with unrestricted microphone access.

      Thank you,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Buy Fast,Easy and Convenient!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convient store to shop at.I go to the one in Dartmouth,MA IF THEY DON'T HAVE YOUR OTEM THEY WILL GET IT SHIPPED TO YOUR HOME AT MO EXTRA COST WAS SUPPOSE ARRIVE IN 3 DAYS WAS DELIVERED IN 1 DAY WOW.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality and sound. So happy I don't have to put something in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase them again.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the BUD's they sound very good. I use them while playing golf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, a little uncomfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable so comfortable i forget theryre on sometimes and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Comfort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and perfect for those who are active and always on the move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable controls work well. Sound quality is well balanced. Works well in noisy areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy every song on my playlist like the first time that downloaded it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light to wear , the batteries lasted really long compared to other ear buds out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So comfortable that I forget I'm wearing them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite. Fantastic sound and so comfortable that I forget I'm wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use true sound great for phone calls back ground noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open earbuds.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not recommending these to no one quality is poor. And they're 2 dem, expensive, what is this is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is surprisingly awesome! Most open ear devices I have tried from other companies have required the volume to be higher to equal clear tone and sound of using an in ear or covered ear headphones. Another advantage of this design is they stay put whether I am exercising or napping. Awesome Bose. The only con is they have a slightly lower battery life than the competitors if you forget to fully charge the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use bose earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and output, easy setup after download of the Bose app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to for hyrox training

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was a little hesitant to purchase these because I never had a pair of headphones like these but I am glad I did. Great for running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    they are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they don't hurt your ears like others, they are the best option

    I would recommend this to a friend