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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,204 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unsatisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I use the EarPods for the radio, music, or while watching TV, the sound quality is amazing. But when I use them for phone calls, the person on the other end can’t hear me well and sometimes not at all. It’s a shame that I still need to return these because I need something that works in unison with phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're glad to hear you're enjoying the sound quality for music, radio, and TV, that's great to know! We’d love to help troubleshoot the microphone issues during calls. Here's a troubleshooting steps that can help improve the call quality experience: http://bose.life/4oYYj5I

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have on and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have trouble keeping regular earbuds in and I don’t have any problems with these. They don’t hurt my ears even after listening for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some issues with connectivity and slipping

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RonM, thank you for sharing your feedback. We’re glad you enjoy the product overall, but we’re sorry to hear about the connectivity and fit issues. Bluetooth disconnections can happen if you move too far from the paired device (about 30 feet), or due to interference from nearby electronics, outdated firmware, or power‑saving settings. Pairing with multiple devices or crowded environments with many signals can also contribute.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. Here’s a helpful link you can use to resolve this issue: https://bose.life/4vuD0wd

      Regarding the fit, here’s another guide you may use to ensure proper wearing of the earbuds: https://bose.life/4mAdVfc

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I used for running! They were only drowned out in a loud boxing gym, which was a bummer because I got them for boxing. But every other place, they were good in sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very comfortable to wear. Definitely recommend getting a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had trouble getting earbuds to fit in my ears and to stay in for long periods without causing pain. Both of these issues disappear with this product. These earbuds deliver clear powerful sound and sit comfortable in my ears for hours. I couldn't be happier with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do have to get use to something just hugging your ear but i do love them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds theh are the most comfortable earbuds i have ever worn. I have tried many in ear ones and they just dont fit my ears these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awareness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily driver earbuds. As someone who values awareness, these are perfect, great sound quality and you can still hear the world around you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable and don’t bother my ears after wearing for long periods of time. The sound is very good quality and easy to hear, even in a busy room.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these and we plan to buy me a pair now. He loves how they clip on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. The best I have purchased to date. Pricey yes, but the quality is there. Sometimes you get what you pay for. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect for work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this are one of the best earpods i’ve tried. i like their approach of not focusing on noise cancellation but rather ambient sound. they’re perfect for work. when you’d like to listen to music but stay aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Earbuds I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with these earbuds! I've never been able to find or enjoy earbuds much because most options have been very uncomfortable in my ears but these are amazing!

    I would recommend this to a friend