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Customer reviews

Rating 4.2 out of 5 stars with 2193 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,193 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 1 out of 5 stars

    Had a lot of hope for these to be amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the look of these but the features were not what I was hoping for. The sound quality was good but I was having major issues with phone calls. Anytime I was on a phone call, the other person could never hear me. It was to a point where I felt as if I was shouting just so the microphone could pick up my voice. I’m not sure if it was user error but I don’t think there was much I could do to fix that issue. They also made my ears a bit sore when I wore them for too long. Unfortunately, I had to return them. I really wish I would’ve had a better experience with these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. I'm sorry to hear that your Ultra Open Earbuds are having trouble picking up your voice through the microphone that’s definitely not the experience we want you to have.

      To help resolve the issue, here’s a helpful link with troubleshooting steps: http://bose.life/4gos4ca

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ultra earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Ultra open earbuds and that i am able to hear while doing yard work, at work and can still hear my surroundings. I also love that they are light and does not irratate my ears like the normal earbuds..Absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Comfortable, have worn for hours without any discomfort. Sound is good, quality feels good, I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds. Great sound and can still hear noises around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though i would hate them but there actually really good ear buds great sound quality and everything i use them for work since i still need to hear my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw Sound im my ear is perfect from the bose ear bud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone Calls with my Bose Ultra Open-Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the mic function does not work properly. In some of my calls they say that they hear me far and not quite clear. The battery life is too short but you hear every details from the music, overall, it's great, I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not perfect, but excellent "open" ear product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but great headphones is you don't want it in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, one of the best earnuds that I ever had, its like your listening to a big speaker with your open earbuds. Very important aware on surroundings while listening music, thanks bose and bestbuy for selling this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They’re the best headphones for running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best open ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, so comfortable to wear it during a day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product best sound convenient secured never drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bose, new fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with these, great sound, can run /walk with them and won’t fall off. Well worth every penny ♥️ battery pretty much lasts all day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! My only critique is I’d like it to have wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running, sound on calls is not great, but works

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not quite comfortable it's supposed to be the design is sleek and beautiful but it doesn't stay hard in the ear the sound leaks from the side

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alan! We’re sorry to hear that the Bose Ultra Open Earbuds did not fully meet your expectations, and we truly appreciate you taking the time to share your honest feedback. The Ultra Open Earbuds were designed to combine innovative open‑ear technology, premium audio, and all‑day comfort. With their cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. This design is intended to let you enjoy your music while staying aware of your surroundings.

      If the earbuds don’t feel secure, it may be due to how they are being worn. We recommend reviewing our official guide: https://bose.life/3MH4Tzs on wearing and adjusting your Bose Ultra Open Earbuds to ensure the best fit. Regarding sound leakage, the earbuds use OpenAudio technology to project sound directly into the ear canal, resulting in minimal leakage at normal listening volumes.

      We value your feedback and hope these tips help you get the best experience from your earbuds.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound , perfectly to enjoy music and privacy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds. Fully recommend if you are always in the office like me, you can fully multitask with this on, they don’t slip out or are annoying at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first design but leafs room for improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bose Ultra Open earbuds since I like to be aware of my surroundings and I would have given it 5stars but the call quality according to whom ever I’m talking with is not always good to hear what I’m saying. Also after wearing them for hours I can feel the clamping on my ear so I have to shift them a bit. The sound quality isn’t the best but I was not expecting it either but definitely aren’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money I've ever spent!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely Amazing the sound quality totally outstanding!! I put it off for about a week because I was kinda skeptical about buying them but I had to try them, and I'm glad I made the decision to buy them!!!

    I would recommend this to a friend