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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,204 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very good on calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the earbuds and the sound quality is good and the immersive sound is really good to i had no problems connecting to my iPhone. But when I made a call with the ear buds. The person can barely hear me and my voice goes out in the call. I tried to call five different times still the same problem. So I just decide to return them because the microphone quality sounds like $10 gaming headset. overall if you want to buy this For style and sound go for it, but if you will make calls with the headphones, not so much luck i just wait for these to go on sale

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mauro,

      I understand you returned them. I'm happy to see that you're enjoying the immersive sound and quality from the earbuds. Should you decide to try the earbuds again, I'd recommend making sure you're not using the Low Energy (LE) connection of the earbuds. Please also try the guide here https://bose.life/431eULD to help with microphone quality. We'd also love to help and would ask you contact us https://bose.life/contact for support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds in December, and so far it has been working great for me. Other earbuds usually hurt my ears after I use it for a while but with these earbuds I have notice that I haven’t experienced any of that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bose for the best sound. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A one of a kind in comfort and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many times a day can you say THIS IS GREAT would not be enough time to say how great Bose's new Ear Buds are. The engineered way to wear the earbud and the expected sound quality from a Bose product have been maintained. Bose has set a new standard that the rest of the earbud manufacturers will have a hard time trying to match or exceed. Bose got it very, very right.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these, they are very comfortable and do not hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bosse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved. Good and comfortable.good battery and recommended and battery during

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes some getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of bose. Had them for years but these take some time to get used to. Sound is great but comfort is so so. I cant wear them for long periods of time. I bought these because of my hearing issues. Thought it was a great concept and love how yoy can still hear everything around you. I am sure they will be improved them with time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. With their combination of skin-safe materials, a fully open design, long battery life, and unparalleled comfort means you can leave the earbuds on all day. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4ryN195 which includes tips to improve your wearing and listening experience.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfy but not worth the price tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be the most comfortable earbuds I've used, but it's got the same issue 99% of bluetooth earbuds have, no LDAC. LDAC is the only compression that doesn't lose background music or soft sounds and that cuts out on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Maude, thank you for feedback. It's great to hear that these are the most comfortable earbuds you've used! I understand how important LDAC is for high-quality sound, especially for background music and soft sounds. No worries; I've shared your feedback internally.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Earbud on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they dont go into your ear canal. They sound AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sonja

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the design and I LOVE them…. I have hard to fit ears and the open design of these made them an easy fit…. They don’t move or hurt …. I could jump out of a plane and these bad boys will stay… As a bonus my supervisor thought they were earrings as earbuds aren’t allowed on the floor… Another I got them lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work out in and the sound quality is much better than one would think! Also the phone calling works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very comfortable and unique style. Great sound and unbeatable design.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice clean sound, and fits just right. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bulky and weird. The best feature was the clear sound. I would recommend this product for those who’s not into noise cancellation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They allow me to listen to music while at work because I can still hear if I’m needed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound it’s good, like music. But not when you are talking with some one, terrible on that.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality for music. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4qGpAcY

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound that this has! Would definitely recommend or gift it to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sweet Change of Pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome different type of wireless headphone. i wear them at least 12 hours a day for about 2 months now

    I would recommend this to a friend