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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1920 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,920 reviews
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any other noise you cant hear anything. But if no noise not bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback! Due to the open design of the earbuds, they do not feature noise cancellation. This model has been created with awareness at the forefront and allows you to enjoy your favorite media while remaining alert to the surrounding world. Let us know if we can assist further!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My Wife Loves Them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife, and she loves them! She says they are comfortable and easy to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my dad for his birthday he heard they were amazing and they definitely lived up the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with solid audio. Amazing for work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality! Doesn’t hurt my ears and my ears are very sensitive! Nice grip to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear head phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones highly suggest this head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds !! Their noise cancellation was definitely something cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices, surprise me that stay fixed even with strong movement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A specific fit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: They are a great device in concept. Con: Not particularly useful to me in practice. They do not fit properly for me, falling off my left ear constantly. There are fewer problems with the other ear, likely because it is a slightly smaller size (protected the right better during the HtH days). For both, the noise escape is enough for anyone nearby to know exactly what is being listened to. When offered to my wife to try, she pulled them off immediately; whenever there was a beat, she could feel them buzz against the back of her ear and it was uncomfortable. I expect that they would work really well for someone that they can fit and doesn't mind the movement against their ear.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Lurik,

      It's disappointing to hear that the fit of our device didn't meet your expectations. We understand the importance of a comfortable and secure fit, and we apologize for any inconvenience this may have caused. In order to find a better fit, we recommend viewing this article: https://bose.life/3Vgf2oK. If you need further assistance, please don't hesitate to reach out to our team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Scratching sound after few days of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.

      These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE enough said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM once again BOSE delivers the goods best buds i have used to date only missing ANC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These might be my favorite!! So comfortable!’ can hear the beach or traffic or my music or book..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. No in the ear buds, which never stay in my ears. Music is clear and outstanding sound. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit! Performance and just amazing over all. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, the only thing is the placement should be considered greatly or you can get alittle pain in the ear cartilage. And the mic for calls could use some work, everyone has trouble hearing me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfort you can have it on for many hours but not good when you are in a call, not good for me, but if you want to listening music only good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ernesto, I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with issues during phone calls, you can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Not the best BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally thrilled with them. They clip on ok but the sound seems to be muffled with how they fall in my ear. One of the buds doesn't seem to connect 100% of the time and I have to put it back in case and then try again. I have them linked to phone and computer, if computer is on and I want to use them with phone they won't connect. Haven't figured out how to correct this other than have computer off.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you're not completely happy with your Ultra Open Earbuds, though they do seem to fit you well. If your earbuds are sounding muffled, follow the guide here to make sure you're wearing them optimally: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for the connection issues you mentioned, it is best to wait until the right earbud's battery level has been announced before you put the left earbud in. Lastly, you can store up to 6 devices in the earbuds' device list, however you can only connect and play audio from one device at a time. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose