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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,204 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and you forget that you are wearing them. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat sound & can hear all things around you while listening to your music

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super cool design. I really like the way it fits on my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and so happy with my eardburns i recommendent for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great so far. Avid gym goer and runner here. They seem to be working well under both conditions so far. Plenty volume when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are not “inear” this ones i dont have sweaty ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great little head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits easily on ears and comfortable to wear for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Business owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I love the sounds and app from Bose products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. First set of earbuds that i can actually get on my tiny ears!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I returned them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great. The issue was that they disconnect after so long of inactivity and were a pain to reconnect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eagerly awaiting….waiting…waiting…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good experiences with Bose products and own quite a few, so my review of these earbuds could be really good. However, these have been on back order for the last month and I have not had a chance to even try them out. I am giving Bose a 5 star review based on my past experiences, but reserve the right to change my rating if and when I finally get them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Ear Buds OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and high quality reception and get value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose products, this my 2nd pair of Bose earbuds and will be buy for family members for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased these to replace my Bose quiet comfort ultra gen 1. I really wanted to like these. First the right ear shows 10-30% less than the left ear even though they both show 100% when I begin to listen. No one can hear me when they call. Also the sound is great if I hold the earbuds to my ear but move away when I release them. Then I can't hear the music well at all. Taking these back. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mary, thank you for sharing your experience, and we're truly sorry to hear about the issues you've encountered with the Ultra Open Earbuds. We appreciate you bringing this to our attention. The good news is that these types of issues can often be resolved with a few quick steps. Please check the links below for troubleshooting guides that may help:

      Short Battery Life: http://bit.ly/3KYUuxD
      Microphone Not Picking Up Sound: http://bose.life/4mMJ90V
      Poor Sound Quality: http://bose.life/4hjVAk1

      These steps should help get your earbuds working properly again.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quality and happiness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Bass is amazing. Can never go wrong with Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear bubs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds loud like having a party in your ears!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, received product on time, and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Happy with the purchase! I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose over ears earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase when it comes to earbuds. I want them in gold as well.

    I would recommend this to a friend