Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 10937057
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it a lot good headphones and very essay to use
I would recommend this to a friendI want to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worth the money . Not loud enough and people cant hear u.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! Thank you for sharing your experience with the Bose Ultra Open Earbuds. I understand you’re noticing that the sound isn’t as strong as you’d like and that others may have difficulty hearing you. We’re committed to helping you get the best performance from your earbuds.
To assist you further, we have a helpful guide that can improve the audio, please refer to this link: https://bose.life/4aow5vG
We also have a dedicated guide to optimize the microphone performance, please refer to this link: https://bose.life/3NGNvuZ
We hope these resources help enhance your listening and calling experience with the product!
Rein - Bose Customer Support
They're ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They where ok just not worth the money. Every call taken people would say often they couldn't hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that people had trouble hearing you when you spoke to them using your Ultra Open Earbuds. If this happens, our support team will gladly assist, see here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
It’s just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.
I would recommend this to a friendBrand response from Bose Support
Posted .If your music is pausing or making a crackling sound, try rebooting your connected mobile device. Also try a different device, to compare performance there. Regards, Fiona M. - Bose Customer Support
Bose ear clip headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent when you first get them but when a couple months pass there useless. The charging pens on the case is sorry and always gets stuck so I can’t charge my headphones. This is the second time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey KobieW, we're happy to hear you enjoy the Ultra Open Earbuds. Bose buds are designed to be durable and reliable. Rest assured that if you contact our service team, we'll be able to quickly resolve your charging concerns. Reach out to us at http://bose.life/globalsupport.
Marlo - Bose Customer Support
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what i was expecting from this brand. Not loud enough. Was hard to hear other people on calls or music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user942998, thank you for sharing your experience with us. We’re truly sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially regarding sound volume and call clarity.
You should absolutely be able to enjoy clear audio and hear calls comfortably. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.
Sometimes a few quick adjustments can make a noticeable difference.
Please check out this quick guide to help resolve the volume issues:
https://bose.life/4ssJTfW
Daisy - Bose Customer Support
Very bad device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bad purchase. It's not what I expected the audio is very bad when I want to talk on the phone the audio is very bad. All bad. I regret the purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda! We’re sorry to hear that our Bose Ultra Open Earbuds did not meet your expectations. One common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope these troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Deeply Disappointed — Twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
http://bose.life/globalsupport
Marlo - Bose Customer Support
Not so comfortable or typical Bose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear when you run. Also call quality sucks you can barely hear the person on the phone and they can barely hear you too. I returned mine
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Stephanie, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/3Kn4X6g which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality to listen to videos or music is good. But the quality to make phone calls is very bad. There is no noise cancelation and the person sounds like they're talking through a Tin can.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David, I am glad to hear that you are enjoying the audio quality of the Ultra Open earbuds. For audio quality issues during calls, you can view our troubleshooting articles from our support webpage here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Bose Customer support
Poor voice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good when listening to music but not for calls. Beware!
No, I would not recommend this to a friendBose, ultra open earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited to purchase as the concept of the headphone was unique. I really disliked them the moment I tried them on. They didn't fit well, the sound was horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Edgar, the Ultra Open Earbuds are designed to provide all-day comfort in addition to rich, private sound, enabled by Bose OpenAudio technology. Our handy guide at https://bose.life/47JDhAb will make sure you're getting the most from your buds -- both in relation to fit, comfort, and exceptional sound quality.
Marlo - Bose Customer Support
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for music, but if you're looking to use these as earbuds to hear people while talking, DONT... Its a waste of money and time.
No, I would not recommend this to a friendBose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support
Great sound
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sarah,
Thank you for your feedback. We're delighted to hear that you appreciate the sound quality of our product. However, we understand your frustration with the fit not being suitable for your ears. Our goal is to provide products that cater to a wide range of users, and we apologize for any inconvenience caused by the fit issues you experienced. We would also recommend visiting this article that explains how to achieve the best fit for your earbuds: https://bose.life/3Vgf2oK. We value your feedback and will take it into consideration as we continue to improve our products.
Kind Regards,
Eric V. - Bose Customer Support
Great concept design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great concept design was trying to replace my AirPods Pro because I kept on falling out but after listening sound quality is not good. I was expecting something better from Bose I’m actually returning them because it’s not worth the $300 price tag. 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds.
Their design is different from any other Bose earbuds, so we understand if you are not used to such product. They will not block out noises like any other earbuds would as they don't sit in your ears and don't have noise cancellation, however the Bose OpenAudio as well as the Immersive modes and how they will fit comfortably in your ears, are great technologies that offer low leakage, spatial audio so you can wear these buds all day to enjoy your music, and still be aware of what's happening around you.
If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Its a crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. You can't even hear anything. Waste of money. Bose is good but this one no. Don't buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Maria, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Be sure to check out our helpful support article at https://bose.life/4pJxAJS which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Had them for 6 months before one ear bud went out completely and the other just plated muffled sounds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. I’m sorry to hear that one of your earbuds is producing muffled sound, that’s certainly not the experience we want for you.
Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. Their cuff-like fit keeps your ears open to the world while Open Audio technology delivers private, immersive sound.
If you’re experiencing muffled sound, please try the troubleshooting steps in the link provided. These steps are designed to help resolve the issue and restore the full performance of your earbuds: https://bose.life/4ofpDLj
NJ - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)