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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1966 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,966 of 1,966 reviews
  • Rated 1 out of 5 stars

    Terrible life span

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken care of, clean, charged properly & lasted maybe 6mo.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonathan,

      I am sorry to hear that your Ultra Open earbuds are no longer working.
      We would love to hear more about your issue, so please do not hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music is great but when your a call it disconnects and the person can't hear you well either you sound muffled or low when the volume is hight waiting to return this item

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the trouble you're facing with your calls on our product. Our aim is to ensure a seamless experience, whether for music or calls. We recommend visiting this link in order to address the microphone issue: https://bose.life/431eULD. In case it persists, please reach out to our customer support team for assistance, and we'll do our best to resolve this for you.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly made . Horrible on calls . The other person cant hear you always tell me i sound like im under water . They are not worth $300

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your initial thoughts of the Ultra Open Earbuds. If you're experiencing issues with calls, I'd encourage you to check your fit, as improper placement on the ear may affect performance. Learn more about fit here: https://bose.life/45U7TgQ.

      Jeff - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have the item a month and it stopped working and i could not exchange it at the store i purchased it at, per the Manager Lewis and Patrick

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your Ultra Open Earbuds stopped working so soon, Patricia! Please contact our support team so we can take a look with you. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    $300 for this, are you kidding me?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound Absolutely no bass. They clip onto your ear lobe area and don't fit that great. Returning mine ASAP. Bluetooth drops out when there's movement.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I’m very sorry to hear you’re not happy with the sound and fit of your Ultra Open Earbuds. It’s always a good idea to calibrate the earbuds via the Immersive Audio section of the Bose Music app. You can also experiment with the Immersive Audio modes, and adjust the EQ settings in the app, to find a sound and bass response that’s right for you.

      Our customer support team can also advise when it comes to finding a good, comfortable fit, and preventing any Bluetooth issues you may have experienced. Please reach out to your local support team, who will be happy to help!

      Warm regards
      Fiona M. - Customer Support bose

  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs konger battery life for the price-point it is given so please reconsider

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      In stereo mode, the earbud batteries will provide up to 7.5 hours of play time or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of play time.
      Tegan - Bose Customer Support bose