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$351.57

Customer reviews

Rating 4.2 out of 5 stars with 1965 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,965 reviews
  • Rated 4 out of 5 stars

    Open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the open year earbuds are awesome. They fit really good and they stay right in place. My only concern is that when I’m listening to My maps when I’m trying to go somewhere, it has a delay in its response, so I miss the first part of the directions. Sound cloudy is good. I feel like the features should be a little better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are comfortable to wear for long periods. The open-ear design makes it easy to stay aware of surroundings while still enjoying music. Battery life is solid too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these I use them everyday and the battery life is really long. Very satisfied with sound quality and build quality. They are so comfortable i forget Im wearing them sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like these a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to but the sound is great either in stereo or immersion. The most I’ve ever paid for earbuds.I’m hoping that they last longer than most.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the Shokz Instead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People constantly complain about not being able to hear me. Ear buds will connect and disconnect at random. Volume isn't great. They are very comfortable and can be worn all day. I would forget they were there. Button function is nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thanks for your feedback regarding the Ultra Open Earbuds. Great to hear you were impressed by the level of comfort offered, and the button function. For poor voice pickup, this is generally attributed to the way they are placed on the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct external sound into the mics. I recommend readjusting the placement and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for Christmas she had been looking at then since came out. She thinks they are amazing used them everyday for at work for 8 to 12 hour a day. Sound great work amazing on phone calls and dont feel like she even wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality, it’s not as quiet as I thought it was gonna be so that’s a good surprise. Only bad thing is for some reason at times it sounds like the right ear bud pops and the speaker sounds like it’s gonna blow out but then it goes back to normal after like 2-3 minures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to wear for long hours. The sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae are the best earbuds ever made. They stay put for hours and do not irritate the ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Open Ear Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound but very tricky to adjust volume and modes can't go any higher than 4 stars actually it's more of a 3-1/2 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Great, excellent quality equipment. The Membership pays off when they need to be returned. No Hassle, clean swap, smart folks at BB, always lead me in the right direction when looking for something. Everyone is Heads Up on Info. Thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    À league of their own!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and sound great. Conformable and a little getting use to using it. Definitely different from the other ultra earbuds but can't be compared like a lot of people are doing. Read read read ! Earbuds tend to increase wax production in people ear and this solves that issue for sure because they don't go into the ear canal. Problem solved Big time. It's either a headset or these at the gym and I think these are superior. I highly recommend them. Not for everyone but for a certain kind of person. They Sound amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not For Gym Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend for use in a gym. Maybe it's my own fault...for medical reasons, not supposed to insert anything into my ear canal. know they're not built for volume, but with the ambient noise/music in a gym atmosphere, they are just way too quiet. It's a struggle to even listen to a podcast. The connectivity is also surprisingly bad. The left earbud cuts out somewhat frequently, and if you cover your ear for any reason (like wiping sweat), the sound is interrupted...very strange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch! We’re sorry to hear that the Bose Ultra Open Earbuds haven’t fully met your expectations. The Ultra Open Earbuds were designed with an innovative open‑ear fit to keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. Because of this open design, the volume experience is different from our other earbuds, such as the QuietComfort series, which are built for immersive listening.

      Regarding the connectivity issue, Bluetooth range is typically about 33 ft (10 m), but this can be reduced by obstacles such as walls, doors, pockets, or even nearby Bluetooth devices. If the earbuds and your phone are farther apart or blocked, interruptions may occur. We recommend keeping the device and earbuds closer together to help improve stability.

      For more detailed steps, you can check the full troubleshooting guide through this link : https://bose.life/40lz6Y9 This will walk you through solutions that may help resolve the issues you’re experiencing with your Ultra Open Earbuds. We’re here to support you and value your feedback, it helps us continue improving our products. If the issue continues, our support team is happy to help: https://bose.life/contactus

      We hope these steps help you enjoy your earbuds as intended.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing. Great sound quality. Super comfortable to wear in the gym or for any occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for private listening!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones with great sound quality and range. The battery life lasts a very long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5 almost 5/5 earbuds! I love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are honestly amazing. I would give them a 5/5 IF they did well on audio while being on a call. They don’t do very well when it comes to being a microphone for a phone call which is its only negative thing. Besides that, they’re incredible earbuds. I love that I can work on things & listen to music or an audio book while also being aware of my surroundings. I get spooked very easily & sometimes that can be hard with regular noise canceling headphones/earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound Quality, but poor mic quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is quite good, but the microphone is the weak point of the device. I’m not sure if it’s due to the microphone’s placement, but the person’s voice sounds distant when speaking. Despite this, the sound quality and comfort are some of the best I’ve tried. Without a doubt, it’s a good option if you prioritize sound quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rodrigo, thank you for sharing your detailed feedback. We’re glad to hear that you’re enjoying the sound quality and comfort of the device. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so please ensure they are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4a0CRGU

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.

      Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.

      Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.

      Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.

      Daisy - Bose Customer Support bose