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Customer Ratings & Reviews

$351.57

Customer reviews

Rating 4.2 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,985 reviews
  • Rated 4 out of 5 stars

    Good sound, a little uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable on the ear and it is secure - Bose quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, even though it is not sound proof, the quality is really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really work for me. I could never get them to rest properly on my ear. I was able to make them stay attached but the speakers never aligned to where I could here the music. I had to press on them to get the speaker close enough to my ear drum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we really appreciate your feedback. The Ultra Open Earbuds are designed to rest gently on the outer ear using a flexible cuff, delivering spacious sound through OpenAudio technology. For better alignment, you might try rotating the earbuds slightly forward or backward, making sure the ear cuff is seated securely, adjusting them higher or lower on the ear, ensuring the speaker grille is directed toward the ear canal, and keeping hair or accessories from blocking the speaker area.

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbud, the stainer ear.They don't hurt your ears, they're awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality and sound. So happy I don't have to put something in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds sound quality is worth the purchase. I’m happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable so comfortable i forget theryre on sometimes and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable controls work well. Sound quality is well balanced. Works well in noisy areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, but does not fit too well on the ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the sound quality. We also understand how important both sound and comfort are, and your input helps us as we continue to improve our designs.

      To assist you with the fit of the Ultra Open Earbuds, here is a helpful guide: https://bose.life/3KECid7

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light to wear , the batteries lasted really long compared to other ear buds out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So comfortable that I forget I'm wearing them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite. Fantastic sound and so comfortable that I forget I'm wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fit earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound output and quality for the price comes in a variety of different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my little blues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much, bought my husband a pair. Battery life is phenomenal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good on calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the earbuds and the sound quality is good and the immersive sound is really good to i had no problems connecting to my iPhone. But when I made a call with the ear buds. The person can barely hear me and my voice goes out in the call. I tried to call five different times still the same problem. So I just decide to return them because the microphone quality sounds like $10 gaming headset. overall if you want to buy this For style and sound go for it, but if you will make calls with the headphones, not so much luck i just wait for these to go on sale

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mauro,

      I understand you returned them. I'm happy to see that you're enjoying the immersive sound and quality from the earbuds. Should you decide to try the earbuds again, I'd recommend making sure you're not using the Low Energy (LE) connection of the earbuds. Please also try the guide here https://bose.life/431eULD to help with microphone quality. We'd also love to help and would ask you contact us https://bose.life/contact for support.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones ever i always love my headphones but this is the best for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is surprisingly awesome! Most open ear devices I have tried from other companies have required the volume to be higher to equal clear tone and sound of using an in ear or covered ear headphones. Another advantage of this design is they stay put whether I am exercising or napping. Awesome Bose. The only con is they have a slightly lower battery life than the competitors if you forget to fully charge the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, very good battery longevity..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great, I know a little pricey but worth it, not noisy cancellation but great

    I would recommend this to a friend