Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 12305270
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Good earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is good, as expected. Not ideal for small ears, they slide off. Eventually tugging on earrings. Poor talk to text quality.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Great job Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Great price. Easy online purchase and home delivery.
I would recommend this to a friendNeed a lot improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.
We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.
Gem – Bose Customer Support
Great for awareness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.
At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.
As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.
Hope this helps!
Klariss - Bose Customer Support
New Favorite!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much! I like that they don’t go directly in your ear, and that you can listen to your music and people talking to you at the same time. I think the sound quality is great as well. Personally, I feel that you can’t go wrong with Bose. They are worth the cost.
I would recommend this to a friendGreat for work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Easy connection with i phone. The sound is awesome but theyer bose.
I would recommend this to a friendGreat for runners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.
I would recommend this to a friendStill the best for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is easy to connect on my mobile and the battery performance is good
I would recommend this to a friend06/20/2025
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the best thing, my favorite, the best sound, the best color
I would recommend this to a friendEar buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and how it sits on my ear. Only negative is the call quality
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound and fit of your Ultra Open Earbuds! If you're experiencing call-related issues, our support team would love to look into this for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Happy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Bose product & I love these! So lightweight, and I am able to hear what is going on around me while listening to Music.
I would recommend this to a friendGood item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the sounds but had no noise cancellation!!
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for leaving your feedback! We're glad to hear you love the sound quality of our Bose Ultra Open Earbuds.
Due to their open-ear design, these earbuds do not feature noise cancellation. They’re specifically designed for users who want to enjoy high-quality audio while staying aware of their surroundings.
You can explore more features of the product on our website: http://bose.life/4nRAiwf
Jelyn - Bose Customer Support
Wasnt for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are for office workers. I have been accustomed to using the quietcomfort buds and using these made me realize that. They arent loud and they lack bass. If your environment is really loud, the buds are useless. If you turn up the volume, people can hear your audio. Needless to say, I don't work in an office so i returned them. Plus side, they are comfortable to wear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you found the Ultra Open Earbuds comfortable to wear! It's true that, compared to our in-ear QuietComfort solutions, the Ultra Open Earbuds won't offer quite the same volume and bass experience. This is due to their open-ear design, which allows customers to enjoy their audio content while still hearing their surroundings. Warm regards, Fiona M. - Bose Customer Support
Not worth the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds have several issues that is just such a disappointment for the Bose name and pricey tag. I chose these as my first choice of open ear buds because it’s Bose and figured the pride was because of the quality . Was kind of bulky and heavy for an open ear clip . But the worst part was phone calls , everyone said they can’t hear me or that my words were being cut off . Next the music was hard to hear because of the shape of the ear buds it did not sit deep enough so I would have to crank up the volume or push on the outer of my ear to create a better seal then it sounds great . I thought the problem was my ear shape but it’s not because I purchased a different brand and it’s awesome for for phone calls and music is audible without having to turn the volume all the way up . I’m happy with my new purchase .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thank you so much for sharing your experience, we truly appreciate your honest and thoughtful feedback. We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations, especially given the trust you placed in our brand.
The Ultra Open Earbuds are designed to offer a unique combination of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit is intended to keep you aware of your surroundings while delivering personal audio through OpenAudio technology.
Regarding the call quality issues, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it may impact how well your voice is picked up.
To help improve your experience, we recommend checking out this troubleshooting guide: https://bose.life/4nkcekS It offers helpful tips that may enhance both call and audio performance.
Again, thank you for your feedback, it helps us continue to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team using this link: https://bose.life/contactus
Sophie - Bose Customer Support
Good Earbuds but not for Everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound quality, as you would expect, but your experience will vary based on your ear size, and if it does sit perfectly, you won't have a good time. I also had weird connection issues especially when my phone was in my pocket. Would have kept them if they were more reasonably priced, but the connection issues and misfit for my ears, makes them not worth it for me.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Sam, and thank you for your review!
We are sorry to hear you have returned these, i would suggest viewing our guide on
Wearing and adjusting your earbuds as this may help you get a more comfortable fit.
https://bose.life/3QBoJuO
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
It's worth having
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they dont have to be inside the ear. You hear the music perfectly and at the same time you can hear when someone is talking to you.
I would recommend this to a friendBose Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good, they have very good volume, I like them.
I would recommend this to a friendIt’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well! It’s helps me a lot when I’m driving for Uber. With other products my ears end up sore, but this product has none of those problems. It’s very comfortable.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great for not being inside the ears, and great for hearing surrounding sounds
I would recommend this to a friendBest ear buds ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.
I would recommend this to a friend