Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 12305270
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Bose open ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit! Performance and just amazing over all. Highly recommend
I would recommend this to a friendWant 2 luv them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough if u walk too far away they hang up phone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with us. We’re sorry to hear that the volume and call performance aren’t meeting your expectations. For awareness, the Bose Ultra Open Earbuds have a Bluetooth range of up to 30 feet (9 meters), and moving beyond that distance can affect audio and call stability.
If you continue to have concerns, we’d be happy to take a closer look. Please feel free to reach out to us through this link: https://bose.life/49SSe5s and include your product’s serial number, and a brief description of the issue. Once we have those details, we’ll review everything carefully and do our best to assist you.
Gloria - Bose Customer Support
Bose earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Bose earbuds. I definitely recommend them.
I would recommend this to a friendMic not up to par
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound for open earbuds from bose qas as expected, but mic quality was not good. Mainly used in office environment and mic had difficulty picking up my voice.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound of the Ultra Open Earbuds, Edi! If the mic is having difficulty picking up your voice, make sure the mic holes are not covered or blocked. If that fails, our support team will be happy to assist further. Warm regards, Fiona M. - Bose Customer Support
Not the best BOSE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not totally thrilled with them. They clip on ok but the sound seems to be muffled with how they fall in my ear. One of the buds doesn't seem to connect 100% of the time and I have to put it back in case and then try again. I have them linked to phone and computer, if computer is on and I want to use them with phone they won't connect. Haven't figured out how to correct this other than have computer off.
I would recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're not completely happy with your Ultra Open Earbuds, though they do seem to fit you well. If your earbuds are sounding muffled, follow the guide here to make sure you're wearing them optimally: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for the connection issues you mentioned, it is best to wait until the right earbud's battery level has been announced before you put the left earbud in. Lastly, you can store up to 6 devices in the earbuds' device list, however you can only connect and play audio from one device at a time. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Soundtracks to life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones from Bose yet when you want to have music playing in the background of your day.
I would recommend this to a friendBose ultra earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good fit for ear and can hear background while playing music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rose, thanks for sharing your feedback on the Bose Ultra Open Earbuds. These earbuds are designed to keep you connected to the world around you, so they don’t block outside sounds or include noise‑cancelling. Instead, they let you enjoy your music while staying aware of your environment.
They also feature automatic volume control, available in the Bose app, which adjusts your sound so it stays balanced as your surroundings shift from quiet to loud and back again. For tips on improving your fit and overall experience, please check out our helpful support article: https://bose.life/48xYAq6 Hope it helps!
Klariss - Bose Customer Support
Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Bose Sound and very nice and I have a lot Comment about
I would recommend this to a friendHappy wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound, this was a present for my wife and she loved them
I would recommend this to a friendGreat for Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with solid audio. Amazing for work!
I would recommend this to a friendmy humble review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound The sound was amazing however when someone call they couldn’t hear you
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Happy to hear you like the sound quality of your Ultra Open Earbuds! If you're having trouble being heard on calls, one thing to check is that you're using the earbuds' latest firmware. The earbuds are updated wirelessly via the Bose app; the case is updated from a computer by going to btu.bose.com. If updating doesn't help, our support team will be happy to assist you via further troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
useless earbids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would giveno stars if possible these worked great for the first couple of months bit now no one can hear me on phone calls and considering this is most of what I need and use them for they are completely useless and a great waste of money now I will have to fork out more money for another pair of earbuds that actually work
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SamuelA, thank you for sharing your feedback. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the person on the other end of the call. Please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
We’re sorry to hear you’re experiencing microphone issues, and we’d be happy to help you resolve this. You can check out this helpful link for more information: https://bose.life/3N7ubHl
Jelyn - Bose Customer Support
Get them! You won't regret it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic! I love the sound quality and the comfort!
I would recommend this to a friendHeadset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the price very high for the sound quality it has, they are very comfortable
No, I would not recommend this to a friendEar buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were good and the volume was excellent but the size it good and it nice and soft
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Luz,
I am glad to hear that you love how great the Ultra Open earbuds sound and how comfortable they are.
If you have any questions, please don't hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Scratching sound after few days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.
These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!
Sophie - Bose Customer Support
Good for everyone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them some time I feel like I don’t have them on
I would recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Never falls out! Finally..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never falls out! Finally.. Work great for medical field ECT.
I would recommend this to a friendSo-so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't always hear a caller in every situation and they couldn't hear me. They are very comfortable though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kevin, thank you for sharing your feedback with us. We’re glad to hear that the Ultra Open Earbuds are comfortable for you, but we’re sorry they didn’t meet your expectations during calls. Clear call quality is important, and the experience you described, where you couldn’t always hear the caller and they had difficulty hearing you, is certainly not what we want for our customers.
To help improve the performance of your earbuds, please try the steps in the quick guides below:
Low audio from product: https://bose.life/3NoglQP
Microphone does not pick up sound: https://bose.life/4b4B6u5
Daisy - Bose Customer Support