Customer Ratings & Reviews
- Model:
- 881046-0020
- |
- SKU:
- 12305270
Customer reviews
Rating 4.2 out of 5 stars with 2001 reviews
(2,001 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
1st Generation Flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything but connectivity was great. Random disconnects hold it back. At $300, this should be much better
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Nigel,
I am glad to hear that you love your Ultra Open Earbuds, but sorry you sometimes come across connectivity issues. If that happens again, please try to reset the buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need any assistance, please contact our team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Rated 2 out of 5 stars
Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, sit good on ears but they are not working properly with Apple
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Ihor,
I am glad to hear that you love how good the Ultra Open Earbuds.
The buds should work fine with Apple products, so if you are experiencing any connectivity issues, please try to reset your earbuds prior to connect them. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
Rated 1 out of 5 stars
I need help!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th pair in 9 months and they still don't work, I've only been able to exchange them because I have a warranty this is the second time I've had to pay 66.00 for a two year warranty they have never worked unfortunately this time I have reached out to Bose to see if they can help me if not every 10 days I'll be exchanging them out My 1st purchase was 12/24 I was within my return policy so I returned them got busy and missed the return period so I was stuck with them or pay another 66.00 so I decided to wait hoping they may come out with a new generation of them then I would upgrade but after 8 mos with using them and no new generation insight I decided to pay the 2nd 66.00 to keep the warranty for another years hoping these would work but nope still sound muffled so l exchange them out for another new pair and they still don't work, so if Bose is not able to help me then Best Buy where I brought them from needs to figure something out or they will see me every 10 day returning these Bose ear buds if they dont work.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! The Bose Ultra Open Earbuds offer a unique combination of innovative open-ear design, immersive audio, and all-day comfort. With their cuff-like fit, they allow you to stay aware of your surroundings while enjoying rich, private sound through our OpenAudio technology.
It’s quite rare for the same issue to persist across multiple brand-new replacements. In some cases, muffled sound can be caused by the audio source, such as the app being used or the connected device, rather than the earbuds themselves.
To help you further, here’s a helpful guide that walks through steps to troubleshoot low or muffled audio: http://bose.life/4mRCFOn
If you continue to experience issues, please don’t hesitate to reach out. We’re here to help and want to ensure you get the best experience possible. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
1Dazzlin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design. Love the voice isolation, can hear everything going on around you but horrible mic quality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ray and thank you for your review!
I'm glad to hear you are enjoying the Ultra Open earbuds!
One thing that can help the microphone to work as intended is to make sure nothing is covering the earbuds. If you are wearing headgear, such as hats, headbands or earmuffs, this could muffle the microphone, and as a result, could cause poor or low microphone performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 2 out of 5 stars
bad phone call quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone quality for any kind of calls just isn’t there. the other person cannot hear you, and there’s no real fix.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with the Bose Ultra Open Earbuds. I’m sorry to hear that you’ve been having difficulty with the microphone quality during calls. To better support you, we have a handy guide that may help to improve the microphone performance of your earbuds. You can access the guide through this link: https://bose.life/49NYZ8u
We hope this will enhance your calling experience and help you get the best out of your Bose product!
Rein - Bose Customer Support
Rated 5 out of 5 stars
Bose open ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, doesnt hurt the ears an so comfortable
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
GRRRRRRREAT CHOICE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GRRRRRRRRRRREAT CHOICE !!!!!!!!!!!!!!!!! Is a good buds!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 5 out of 5 stars
Wifes gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these almost never takes them off. She was a littlenupset about noise canceling but if actually does a good job.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very comfortable, noise canceling,
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Ehhh….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best music quality but not phone calls. Attaches to the ears very good.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Justin, thanks for appreciating the sound quality of the Bose Ultra Open Earbuds! We're glad to hear you're enjoying your experience, our goal is always to deliver quality that goes beyond expectations.
Be sure to check out our helpful support article at https://bose.life/47v0s2K which may further enhance your call experience. Hope it does the trick!
Klariss - Bose Customer Support
Rated 5 out of 5 stars
Reveloutionary futuristic Comfort and Style
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Embarking on my journey with the new Bose Open Air Earbuds has been nothing short of a revelation. These open air earbuds is what I have been waiting for since the earbud craze has blossomed but overall comfort hasn’t. These earbuds redefine the concept of comfort and style, offering a listening experience that transcends traditional boundaries. The comfort is the first thing that seriously turned me on to these earbuds. The Bose Open Air Earbuds boast an unparalleled level of comfort that is truly unmatched. There design allows them to be worn like a pair of clip-on earrings but with less clip. With zero pressure in or around the ear, wearing them feels like a breath of fresh air. It's as if they were custom-made to fit seamlessly onto my ears, allowing me to enjoy my music for hours on end without any discomfort whatsoever. Adding to their comfort is their feather-lightweight design, making them almost unnoticeable upon wearing. With the Bose Open Air Earbuds, it's like wearing a whisper on my ears. This lightweight construction enhances the overall listening experience, allowing me to stay immersed in my music with the amazing immersion mode setting. Depending on your environment it literally seems as if you are at a concert or live viewing of a movie. There is a motion immersion that has the music envelope you all around keeping the music balanced. The other mode option is the “Still” setting that is simply amazing. While remaining in one spot, when you turn your or move your head in any direction, it seems as if the music remains emmanting from a direct source like a stage so the sound transfers between the buds to make you feel as if you are there in person at a concert. Very cool feature but not personally used much because I don’t plan on sitting still too much with these earbuds. But comfort isn't the only area where these earbuds excel. Their secure fit instills confidence, especially during workouts or active pursuits. I can move freely without worrying about them coming loose or falling out, ensuring uninterrupted enjoyment of my music even in the most dynamic of situations. So much better than traditional earbuds that I’ve felt that I need to readjust during a jog or workout. Battery life is another area where the Bose Open Air Earbuds shine. With all-day battery life, I can go about my day without constantly fretting about recharging. Whether I'm commuting, working, or hitting the gym, these earbuds have the stamina to keep up with me every step of the way. And I have worn these earbuds literally all day (for at least an 8 – 10 hour work shift). In terms of aesthetics, these earbuds are nothing short of a fashion statement. The sleek, minimalist design gives them a sophisticated and futuristic appeal, almost resembling jewelry or earrings to onlookers. It's a subtle yet stylish addition to my ensemble, and I having not been a typical person that wears earrings would absolutely wear these in public and have no problem passing them off as gauged hoop earrings. So other than the immersion modes, battery life, and comfort, the overall performance may take a bit of dip for those wanting that super “Bose” hitting bass and sound. Yes, the earbuds sound amazing, and they do get volume and a full spectrum of sound, but, they do get overpowered by your environment sometimes. I love the fact that I can be fully immersed in my music and still be aware of my surroundings as these earbuds do enter the ear canal at all. So much better than the “hear through” option of other earbuds that sounds mechanical or tinny. The open air earbuds allow you to hear as you hear. I can be listening to music and hold a conversation at the same time, simply amazing. Phone calls are a bit of a disappointment. I feel as if I need both buds in to hear my recipient clearly and loud enough. With only one I do not get enough volume to hear even with it at 100%. It may be me needing to adjust to the design, but if that’s all that is a slight negative, I will take it all day with the provided comfort and music quality of these earbuds. In conclusion, the Bose Open Air Earbuds redefine what it means to enjoy music in comfort and style. With their unmatched comfort, lightweight design, secure fit, all-day battery life, and fashionable appearance, they set a new standard for wireless earbuds. If you're in search of earbuds that offer the perfect blend of comfort, performance, and style, look no further than the Bose Open Air Earbuds.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, love this product and came in perfect condition (new)
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
I would recommend this to a friendRated 3 out of 5 stars
Not a premium quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry. But Bose made a big mistake. I tried the set and found sound is moving between left and right devices without any reason. I can’t say this is a premium earbuds. Sorry BOSE
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Sunset Iridescent
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you experienced issues with connection when using the Ultra Open Earbuds. I recommend following the troubleshooting steps outlined on this help page: https://bose.life/40yCpwc. If you still need assistance, please feel free to get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Rated 3 out of 5 stars
not worth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theyre cool but i dont think theyre worth the price...
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Open Earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, I been using them for a long time and I can recommend them for people that likes to hear their background while also listening to music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Bad background cancelation and poor quality on cal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with the background noise during phone calls. People cannot hear me clearly due to the lack of noise cancellation. However, the battery life is quite impressive, and the earbuds fit securely in the ears without falling out. Additionally, Amazon offers cases for these earbuds. My only concern is the poor call quality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for the review Mayra! I'm happy to hear you're impressed by the battery life and secure fit of your Ultra Open Earbuds. Please note that the noise cancelling only cancels background noises for you, not for people that you call. If the mics on your earbuds are picking up a lot of background noise, it may be necessary to move to a quieter environment. Alternatively, please give our support team a call, so we can take a closer look. Regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Not for bigger ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would turn them because they hurt my ears. If You push them in with your fingers the sound was louder.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry that you're having some issues with the fit of your earbuds. You can find our fit guide here - https://bit.ly/3ToY2dm The Ultra Open Earbuds are designed for all-day comfort. Their cuff-like fit leaves your ears totally open so you can still hear the world around you.
Tegan - Bose Customer Support
Rated 3 out of 5 stars
Can be hard to hear it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They super great for not being in your ear, if you like noise cancellation this product isn’t for you. I work on a tug so background noise can make it hard to hear while talking on the phone or listening to music. I have zero complaints for using around normal noise levels like shopping, or being around the house.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Surely disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do not live up to expectations! Sound has very minimal bass to them. On phone calls the individuals that I was speaking to could not hear me at all.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi AntoineB, thank you for sharing your thoughts. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.
You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe
Additionally, the bass can be adjusted through the Bose app. If you’d like assistance with that, here’s another helpful guide for you: https://bose.life/3LiaueX
Jelyn - Bose Customer Support
Rated 4 out of 5 stars
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good ,I like the service and product , thank you very much
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
I would recommend this to a friend


























