Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 12305270
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Mr. Ron
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst pair of Bose I ever purchased. The volume on these is worse than a 15-dollar pair off amazon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ronnie, I'm sorry to hear of your disappointment! Thanks to their OpenAudio technology, the Ultra Open Earbuds are designed to channel rich, high-quality volume into your ears, whilst keeping your ears open to the world around you. If you're having volume issues, make sure your connected mobile device is turned up all the way. Another thing to try is a quick reset of your earbuds, which is done as follows: https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?isSessionCreated=true&language=en_US. I hope this information is useful; if the volume issues continue, your local support team will be happy to continue troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support
Great but not for my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!
I would recommend this to a friendNot my first choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Bose purchase. I had high hopes for these to use at work, but driving in my pickup on bumpy dirt roads proves to be too loud and I can't hear my calls well. Seems like music can get plenty loud so not sure where the issue lies with voice calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience! Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while Open Audio technology delivers rich, private sound.
If you're experiencing issues during phone calls, try the following steps to help resolve the problem:https:http://bose.life/4mJkzhz
Nj - Bose Customer Support
Cool but meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh they are nifty but the call quality was so bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We're glad to hear that you're enjoying our Bose Ultra Open Earbuds. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.
If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st
Nj - Bose Customer Support
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.
I would recommend this to a friendNice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so much I should buy another one of this
I would recommend this to a friendWait til the next version at least
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for comfort and laying in bed bad for everything else. Mic is poor for calls in general unless in a completely quiet environment. I am hoping it can be fixed via update but not hopeful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your disappointment with your recent purchase. We understand that trying out a product before purchasing can be important. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. We recommend visiting this link in order to address the issue: https://bose.life/431eULD. In case the issue persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
Review for my new Bose Ultra Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to fact that they don’t fit completely in your ear as my other bose ear buds did, but I have to admit that I’m very happy with these and the fact that I can still hear a bit even with them in my Ear.
I would recommend this to a friendNot worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People tell me they hear an echo when talking to them. Definitely not recommended for the gym. You will hear everything. They are good for traveling or for studying. Excellent battery life.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lilia,
We're glad to hear that you find the battery life excellent and that they suit your needs for travelling or studying. However, we're sorry to learn about the echo issue during calls. Your comments are valuable to us as we continue to improve our products. Here is a link which would deem helpful with the echo issues you were facing on calls: https://bose.life/4a6Qm6c. If you still encounter difficulties with the product, please feel free to reach out to our support team.
Kind Regards,
Eric V. - Bose Customer Support
S Tier Earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friendLow Key, S Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friendGood but not right for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not fit my ear well at all. Also they are not very loud. Just not right for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback. We're sorry to hear you're experiencing issues with your Bose Ultra Open Earbuds. No worries we're here to help.
To assist with fit and comfort, please refer to this guide: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
For audio-related concerns, you can follow these troubleshooting steps: https://support.bose.com/s/article/ult-headphoneopn-low-audio-from-product---ka08c000001bugkaaa?language=en_US
If the issue persists, feel free to reach out to us for further assistance:
https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
Bose, ultra open
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of use the battery died and did not charge anymore ,The sound quality is good but the environment has to be silent
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the battery issue after just three months of use. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to Bose support, as your device may still be under warranty. You can reach out to us on our website here https://bose.life/globalcontact, or via any social media platform.
Kind Regards,
Eric V. - Bose Customer Support
GARBAGE !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst ear pods I’ve ever used. While trying to make a call No one can understand a word I say. Thought maybe it was just a defective pair . I exchanged them for another pair. SAME PROBLEM
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi JamesH, thank you for sharing your experience with us. The Bose Ultra Open Earbuds are designed with two microphones in each earbud to help improve clarity, but performance can sometimes be affected by fit, positioning, or obstruction. Please ensure the microphones are not blocked by hair, clothing, or headwear, and that the earbuds are positioned correctly. Updating the firmware through the Bose app can also help resolve microphone performance issues.
We’re truly sorry to hear that both pairs of earbuds you tried had the same issue with call quality. We’d love to help you improve your calling experience with the earbuds. Here’s a helpful guide you can check out: https://bose.life/46PlXdr
Jelyn - Bose Customer Support
Bose Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)
I would recommend this to a friendHelp me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Valerie, I'm sorry to hear you're having trouble wearing your Ultra Open Earbuds, especially since you love the sound! Here's a guide that should help you wear and adjust your buds: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. If that doesn't help, then please contact our customer support team, who will happily take a closer look with you. Warm regards, Fiona M. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Bose earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! A little expensive but well worth it. The noise canceling is awesome.
I would recommend this to a friendYass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Haven’t had any issues, always using them!
I would recommend this to a friendBose Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds, I would recommend these to a friend
I would recommend this to a friend