Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 12305270
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Bose head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow sound in unless the volume is considerably low. Sound is mediocre at best. And if you want to listen loudly you cannot.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds! These earbuds are designed to provide world-class Bose audio, while enabling you to enjoy your surroundings. We'd like to check your earbuds are being used optimally, so we can help you get the best out of them. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing don’t regret it one bit. 10/10 I would recommend it
I would recommend this to a friendAn Interesting Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any TWS earbuds Bose been made in recent years, it's an interesting piece of industrial garbage. It's perfect set of sports earbuds with a perfect usage scenario when you sitting indoor under a quite atmosphere. Ah, no need to mention the small issues like no ANC, volume extremely low and not for people with big ears, those are harmless small problems that not worth mention.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for sharing your feedback. By design, Ultra Open earbuds do not block out the world or have noise cancellation. However, they do feature an automatic volume control feature which will help you hear music evenly as your environment changes around you. In addition, proprietary Bose OpenAudio technology allows the earbuds to play rich, immersive audio privately. The buds are designed to fit all; the light-as-air flex arm provides enough grip to keep the buds secure on any size ear. They're even designed to attach to a part of the ear that does not interfere with most glasses, hats, and piercings!
Lau - Bose Customer Support
Buy at your own wrisk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is not worth $299. The volume is low. It’s just not worth it. There’s no noise cancellation it’s just not worth $299 is not worth $99.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Reginald,
I am sorry to hear that you are not happy with your Ultra Open Earbuds. Due to their unique open design, they do not have noise cancellation but still offer spatial audio.
If you are looking for noise cancelling earbuds, I would suggest the QuietComfort Earbuds: https://bose.life/4mencJo
Best regards,
Lau - Bose Customer Support
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasnt impressive. People could hear what i was listening to.. The mic was actually awful! Could not hear me on calls what so ever. For the cost of these I was not going to let these key factors not be mind blowing. Cute concept but needs improvements. Returned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your feedback with us. We’re sorry to hear the Bose Ultra Open Earbuds didn’t meet your expectations. These earbuds are designed for open‑ear innovation, immersive sound, and all‑day comfort, with a cuff‑like fit that keeps you aware of your surroundings while delivering personal audio through our OpenAudio technology.
Regarding the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this guide: https://bose.life/3Jlrhg5
We respect your decision to return them, but if you’d like to give the Bose Ultra Open Earbuds another try, feel free to reach back out, we’ll be happy to assist further.
Sophie - Bose Customer Support
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are nothing special and seem to make a clipping sound from time to time when listening to music on my iPhone and Apple Music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry to hear that you're experiencing a clipping sound from your headphones. This is not what we would expect and are sorry you had this experience. You have a 1 year warranty and lifetime of support available through Bose for your product. If you require support, you can contact us directly via https://bit.ly/3UNtwsQ for a solution to your concerns.
Tegan - Bose Customer Support
unhappy with fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound value is not good and ear piece doesnt fit snug. Im always afraid im going to lose it. Im not very happy at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're unhappy with the audio and fit of your earbuds! The buds should fit securely thanks to the wrap-around design. Try our support team so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Worth it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get for bike rides you can still hear everything around you
I would recommend this to a friendBose number 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love Bose i very happy recommendation for all people simple love Bose
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, received product on time, and super easy to use.
I would recommend this to a friendActively good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work with open awarness and great for active workouts!
I would recommend this to a friendThis product has clarity and comfort. Bad Mic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. I am sorry you are experiencing an issue getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Bad product for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.
We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5
Jelyn - Bose Customer Support
Bad sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James, I'm sorry to hear about this! The Ultra Open Earbuds are designed to let in the outside world; meanwhile, their OpenAudio technology will guide rich, yet private sound into your ears. If you're finding them uncomfortable to wear, the guide below might help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Don't hesitate to contact our support team for further assistance. Regards, Fiona M. - Bose Customer Support
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds, given that you can hear some of your brother's music. The Ultra Open Earbuds feature Bose's OpenAudio technology, which directs rich, deep audio into the customer's ear canal while minimizing sound spillage in other directions. In most environments and at most listening levels, people around the user won’t hear anything. In a very quiet environment, others may hear that something is playing, but they shouldn't be able to hear any detail unless they get up close. If you suspect your brother's earbuds might be spilling too much sound, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and features. The talking features are good as well.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Not a quality product like Bose normally gives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Danielle,
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
Please make sure to correctly wear the earbuds, in order to get the best experience for listening to music or answering phonecalls, as well as the best comfort. You can find out fit guide here: https://bose.life/4efpjYn
If you have any questions, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support