Customer Ratings & Reviews
- Model:
- 881046-0020
- |
- SKU:
- 6568950
Customer reviews
Rating 4.2 out of 5 stars with 1836 reviews
(1,836 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Comfortable Fit and Amazing Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Design, Sound quality
Rated 1 out of 5 stars
I've had 4 BOSE Earbud products go bad in a row
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you so much for taking the time to share your detailed feedback. We're really glad to hear that you're enjoying the comfort, sound quality, and open-ear design of the earbuds, especially during your hikes and trail runs. It’s great to know they’ve been a reliable companion for your outdoor activities.
We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport
Looking forward to assisting you!
Jelyn - Bose Customer Support
- Pros mentioned:Battery life, ComfortCons mentioned:Connectivity
Rated 2 out of 5 stars
Constant Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazingly comfortable and the battery lasts the entire work day, but that is where the compliments end. These headphones are HORRIBLE. When both headphones are in, the music is constantly un-synced. When you answer a phone call with them in, it cuts out the first 5 seconds of the call and the person on the other line won't be able to hear you. They will completely disconnect in the middle of a phone call. About once a day I have to reset them because they just stop connecting to my phone. Best Buy has amazing customer service and has replaced these headphones twice, but the problem has persisted in each pair I have received. I want to love these headphones because they're SO comfortable, but for $300, the amount of problems that come with them is not worth it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, and we appreciate your loyalty to Bose, given the comfort and battery life you've enjoyed.
The connectivity problems you described, audio syncing, call interruptions, and frequent disconnections can be easily resolved by doing some troubleshooting steps. We recommend checking for the latest firmware updates via the Bose app, as these often resolve performance issues. For additional troubleshooting steps, here's a detailed guide you can use for connectivity issues: http://bose.life/46kAtKn
And to improve the call quality experience you can check this helpful guide: http://bose.life/4nLK5DH
Jelyn - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Earbud Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my purchase due to the price. You can never go wrong with Bose. The sound quality is good so far and the ear buds fit perfectly in my ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Bose never disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I love the range of volume, keeping it low lets you hear the surrounding but if you increase the volume you can focus on the music when needed. Been on several runs and they fit well, no movement. Still getting used to the control but so far very good product. I tried out shokz since they’re all the rave in the running community but didn’t come close to these. Someone swears I just got defective shokz but Bose always delivers on sound quality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Sunset Iridescent
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Excellent sounding Gose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Bose Ultra open earbuds back in Oct 2025.I found them to be easy to setup in Bose app on my Ihone 13 pro max. I found the fit to be secure to my ear.The sound from them was excellent for a open ear design.The controls on the earbuds were very easy to use to change settings and adjust volume and tracks.Have owned numerous Bose products over the years and they never disappoint Sound quality is . top notch.You hear the music and outside surroundings.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
My First Bose Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for a little less than a month and I really like them. This is my first Bose product and the sound doesn’t disappoint. I would say if you have sensitive ears than you may not like the way it wraps on your ears. They’re also very secure on your ear so they’re good for working out in.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Earbuds are great, recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my mom and she loves them. They’re great for wearing out if you want to listen to music while still being aware of your surroundings. They don’t sit in your ears like traditional earbuds and they are comfortable and compact. The buds sit on the lobe of your ears and don’t fall out or off.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They look great work great very good sound they don't fall out Ben jogging walking bicycling they work great no complaints Don't hurt my ears they fit in comfortably overwhelming satisfied they also have a very good sound good quality sound
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend Rated 4 out of 5 stars
Love Them for Everyday Use!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these earbuds. Truly. They just know their lane, and that lane is not work calls. First, let’s talk comfort: 10/10. These don’t go inside your ear, so no soreness, no pressure, and no gross “why do my ears feel greasy?” feeling after wearing them all day. I forget I’m wearing them, which is exactly what I want. I also love that I can stay aware of my surroundings. I can hear what’s going on around me while still listening to music, podcasts, or lectures, which makes them perfect for everyday use! Sound quality for music and casual listening is excellent. I use these paired with my iPhone and iPad daily and for class, where I’m mostly listening in, and they’ve been fantastic. Now for the reality check: these are not great for work phone calls or Teams meetings. I ran into issues using them for both audio and microphone at the same time and had to use a separate mic device. If you need a work headset, this is not it! That’s where my Shokz OpenComm come in, those are my workhorses for calls and meetings. These Bose? They’re my everyday, comfort-first, music-loving, ears-deserve-better earbuds. Bottom line: • Bose Ultra Open-Ear = amazing for music, comfort, awareness • Shokz OpenComm = built for work calls and productivity Different tools. Different jobs. I’m keeping both!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend- Pros mentioned:Battery life, Fit
Rated 4 out of 5 stars
Great open-ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are a great option for open ear headset, battery life is awesome and they can adjust to the ear in different positions. I like them for outdoors exercising. Sometimes it struggles to switch connections between windows and Mac or iPhone, but having the case nearby solves the problem.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Love the Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable, stays in place without falling off and the sound is awesome, and I love the bass. I am very happy with my Bose!!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Good headphones but has some drawbacks
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For open headpuones, the sound quality is very good. The headphones are comfortable to wear as well. Battery life seems great so far as well. Why not 5 stars? These headphones have some big drawbacks too. When i answer phone calls, nearly everyone has said rhe microphone isn't very good. Also, the controls other than pause and restart playing don't seem to work. I'm unable to change volume for example. I have to do many of the controls though my phone.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Design, FitCons mentioned:Volume
Rated 2 out of 5 stars
Would not recommend to anybody period
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is amazing, very light weight I give it 5 stars. The overall rating I give 2 stars 1 because the incoming call volume is horrible. I literally can hear any and everything they’re not the least bit noise canceling. Now can I wear them at work and most think they’re a thick pair of earrings yes but not worth my 320.00 I gave them to my husband. Beautiful design but would not recommend to an enemy. The volume is low compared to apple air pods. I spent more time saying what did you say. May be okay for working out listening to low volume but for anything else.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Freda,
We're glad you're loving the fit and style of your Ultra Open Earbuds. We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further.
Tegan - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these. I’m one who doesn’t like to have earphones go in my ears. But the comfort and lightness of them was fantastic. And they stay on throughout my workouts no worrying about them falling off. The sound was amazing. I only wished they had a tracking in case they get lost.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Perfect for exercising and great audio quality!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for open ear headphones among different brands and this convinced me at the end and I’m not disappointed with my buy. They really are very comfortable that sometimes I even don’t feel them. Audio quality is awesome compared to other similar brands and you can customize it! Some People complain about max audio level but I’m not, these are OPEN EAR so they are not meant to sound very load so you can continue hearing your surroundings. I’m more than happy with my buy!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best selection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Bose Ultra Open-Ear True Wireless Earbuds in black, and they exceeded my expectations. The sound quality is outstanding, with crisp highs and deep bass that provide an immersive listening experience without isolating you from your surroundings. The open-ear design ensures comfort even during long periods of use, making them perfect for outdoor activities or extended wear. The battery life is impressive, lasting up to 8 hours on a single charge, with additional charges from the portable case. Connectivity is stable, and the intuitive touch controls are easy to use. These earbuds are a fantastic choice for anyone seeking top-notch sound quality and comfort.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Incredible for their purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Understand what you are buying and you will love them. These are not audiophile grade headphones. If you are looking for noise cancellation heavy bass and high volumes these are not for you. These serve a purpose. For what they are the sound quality is quite good. I bought these for biking and for the office. They excel at the office. I use them for calls, as a headset for listening to music etc. I can have these on playing music and still hear people approach my office and speak to them and hear them no problem. They are discreet and not extremely noticable. They are light weight and very comfortable. I wear them for hours at a time. I walk around with these not playing anything and forget they are on which is nice. Just buy them for what they are for.
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 4 out of 5 stars
Geat sound quality, comfortable and secure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geat sound quality, comfortable and secure. Battery life could be better.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Get them, idk why your reading reviews just get em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUY THESE NOW! I absolutely love these! They don’t hurt my ears at all and they are perfect if you talk on the phone a lot, listen to audiobooks and music while still hearing your kids or what’s going on around you with also getting great sound from these ear phones. Highly, highly recommended these to anyone with ear fatigue!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
I would recommend this to a friend


























