Customer Ratings & Reviews
- Model:
- 881046-0020
- |
- SKU:
- 6568950
Customer reviews
Rating 4.2 out of 5 stars with 1836 reviews
(1,836 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
ALMOST perfect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are both great, and not great at the same time. The greats- they STAY IN PLACE. These will not fall out or off while running, which is specifically why I bought them. They also sound wonderful! The not as great- They sometimes switch listening mode on their own, so the music will sound surround and full, then switch to a more transparent, dull sound all of the sudden. Sometimes the only fix is simply opening the Bose app then it correct itself, so unsure whats going on. Or I'll get a weird connection interference sound mid songs if other bluetooth devices are around it. Since this pair can be updated, hopefully these are software fixes. Once fixed this is a definitely 5 star pair of headphones.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Matthew,
Many thanks for leaving your initial thoughts of the Ultra Open Earbuds! It's great to hear you chose this product for your music listening needs and it's fantastic to learn they have fit you well, especially when you've been exercising.
With your feedback regarding them switching automatically, this clearly isn't normal behavior and not something that is expected to happen so we'd encourage you to reach out to us so we can learn more about the problem. If it's happening randomly, I'd also suggest resetting the buds and setting them up as a new device to see if a fresh connection makes any changes to performance. You can find instructions for resetting the buds here: https://bose.life/4eSKFfe.
Still need help? We're here to help! Get in touch today: https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
An amazing problem solver for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have used literally dozens of different earbuds from a wide variety of manufacturers as well as many aftermarket ear tips in the search for great sound with a proper fit and seal…my right ear canal is larger than my left so I always end up with a bad seal in my right ear. I’ve tried foam ear tips and while they work well the pressure they create in order to get a proper seal makes them uncomfortable for me after awhile. I have also tried several different open ear buds to solve my ear fit problem but the sound was always lacking in the bass department. The other day while browsing YouTube, the algorithm put a video for the Huawei ear clip in my feed and while not available in the U.S., I noticed that it was frequently compared to the Bose Ultra Open-Ears so down the rabbit hole I went and that brings us to this review. Let me begin by saying if you are wanting ANC these are not for you BUT if you want full rich sound with a comfortable fit while being able to talk with someone when needed without needing to take out your earbuds then the Bose Ultra Open-Ears should work perfectly…they are the solution that I have been looking for. Highs, mids and bass are all present providing a full rich sound ( not booming bass but more than enough for great sound) with a 3 band equalizer built into the app, allowing you to customize your preferred sound signature. The immersion mode widens the sound stage to provide depth to your music and the app even has head tracking as well as auto volume settings. As for comfort, after getting used to having the Open-Ears on ( think of wearing an ear cuff) you will forget they are even there as they provide the perfect amount of pressure to keep them in place without fear of losing them or being uncomfortable at all. I think I have finally found my perfect fit.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Bose ultra open
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and comfortable to wear all day. Battery lasts about as long as they claim.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
Excellent earbuds!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have excellent sound. I listen to my music aloud and I still listen very clear somebody's voice. The charge last for one week. Connectivity, is sometimes lost.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Great sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these is amazing, I forget I have them on sometimes and you get a near noise-cancelling experience. But I did have issues with them from the very beginning, one of the pieces wouldn’t charge right and then if it was charged, it would have issues connecting, and would just disconnect out of the blue. I ended up going in to do a warranty exchange which was quick and easy. Didn’t do 5 stars because of that experience, paying $300 for headphones that had issues right out of the box is disappointing. On the other hand I was able to exchange them under warranty, so I’m giving them the benefit of the doubt that maybe it was just the one lemon. But so far the second pair hasn’t given any issues. I definitely recommend them, just take advantage of that warranty if you run into any issues.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! My ears don’t hurt after hours of wearing like other earbuds. The sound quality is nice! These are so far well worth the price tag
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose Ultra open ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it doesn’t hurt my ears at all and the sound is completely clear even if I have both ear plugs in the quality is perfect no complain I would definitely recommend this product
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Good overall, user error struggles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound better than expected. They do squeeze my ear a little bit and slightly uncomfortable, but goes away after after a few minutes. The physical button on each earbud works as expected and easy to use. Used them at work, and laying down watching tv and no issues with them falling out or moving. Biggest difficulty I have experienced is putting both earbuds on and positioning them the same way, such that the speaker is the same direction and distance from my ear canal, which I did notice made a significant difference on how loud they are and how balanced the volume is between both earbuds.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my wife. We got her all hooked up yesterday and she is very excited how comfortable these are and the sound is great. We will see how they hold up with repeated use.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Sunset Iridescent
I would recommend this to a friend - Pros mentioned:Comfort, Design
Rated 5 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, I suffer from ear fatigue and have issues with things going in my ear. I almost for get they are on and with my dark hair it makes them nearly invisible. The only con I think Being on after a full day wearing non stop can hurt your ear a bit but nothing compared to the ear fatigue I use to get using in ear head phones or even ear head phones
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 2 out of 5 stars
Most Comfort, Least Call Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad that you are enjoying the sound quality and fit of your earbuds, regarding the phone quality issues you mentioned, we do provide troubleshooting support relating to the microphones in the earbud, you can view the support articles here:  http://bit.ly/3IffC1g
Should you need assistance with your Bose Ultra Open earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Battery life, Fit
Rated 5 out of 5 stars
The search is over
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been searching for a pair that stays in ny husbands ears for many years. I can’t believe that these work for him on so many levels. He can wear them on bike rides or walking the dog and still hear his surroundings while listening to a podcast. The battery is pretty incredible too.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great for ears with minimal piercings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazong sound quality. Extremely comfortable on the ears. If you dont have a lot of ear piercings these are perfect. If you have a lot these might not be the best for you.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
My favorite
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, good sound, good battery life, connection to phone quick
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Desert Gold
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Connectivity
Rated 3 out of 5 stars
Bose Diamond
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit very well in the ears; however, call quality is poor when using them outdoors in windy conditions, and sometimes they don’t connect to the phone when taken out of the case. Because of these issues, I returned them.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback, we're glad to know that the earbuds fit you very well. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call‑quality performance. Blocked microphones can lead to muffled or poor audio for the person on the other end of the call, so we always recommend making sure the microphones aren’t covered by headwear and that the earbuds are positioned correctly on each ear.
Regarding the call‑quality issues and the occasional disconnection, these can often be resolved with a few helpful steps. We’re sorry to hear that you’ve already returned the earbuds, but in case you ever decide to try them again, or if you just want the information, here are some links that may help:
For microphone issue: https://bose.life/4r4V0Kz
For Bluetooth connection issues: https://bose.life/3LHTRth
Cedrick - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves them. He’s a runner and was complaining about ear fatigue with his old, in ear pods. These also sound good while allowing him to hear his surroundings
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great steroe sound quality and light weight. No worries about them falling off.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend - Pros mentioned:Comfort, FitCons mentioned:Connectivity
Rated 2 out of 5 stars
Really wanted to love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.
These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.
Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.
Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.
Sophie - Bose Customer Support


























