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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,848 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great fit. It sound is sub-par

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely the most comfortable earphones I have ever had, hands down. There were a few times when I honestly forgot I was wearing one of them. Once you get them on, they stay in place and don’t feel as if they are at risk of falling off. As for the cons: - really takes some practice to put them on, especially if your trying one-handed. I could never quite get the hang of it. - the sound is sub-par in my opinion. This is mostly due to the “open ear” design. Everyone’s ears are different so they quite naturally can’t fit optimally for everyone. Due to this I could never get the sound “projected” properly to my ear canal(s). Found I needed the volume at 75% or higher - preset equalizer settings need some work, but it’s possible the hardware and open ear design allow in too much ambient noise for it to really make a difference. - they would sporadically disconnect and then reconnect when playing audio for more than 25-30 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Finally something for people that ear buds hate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've probably tried every ear bud known to man and returned them all. If you sweat a lot while working out, or if ear buds pop out when you chew or talk, then these are for you. They never ever fall out whether I'm running in the heat or laying on my back doing bench presses. My only wish is if they were a bit louder to make up for the volume loss if you like to wear yours higher on your lobe. Mine seem to fit best in a position that has the least amount of volume. I like to hear my surroundings but not that much. But it still isnt worth dropping a star on the rating. I love these things.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Sound is amazing, fits perfect and stays out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound, light weight on the ears, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, the sound and the best part they don't fall out of your ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Buy the Shokz Instead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People constantly complain about not being able to hear me. Ear buds will connect and disconnect at random. Volume isn't great. They are very comfortable and can be worn all day. I would forget they were there. Button function is nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thanks for your feedback regarding the Ultra Open Earbuds. Great to hear you were impressed by the level of comfort offered, and the button function. For poor voice pickup, this is generally attributed to the way they are placed on the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct external sound into the mics. I recommend readjusting the placement and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and battery lise was pretty goodbosee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THESE! Use Them Daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the Bose Open-Ear True Wireless Open Earbuds. They’re incredibly easy to use, with a straightforward setup and intuitive controls that make everyday use effortless. The sound quality is excellent for open-ear earbuds—clear, balanced, and enjoyable while still letting you stay aware of your surroundings. Comfort is where these truly shine. I can wear them for an entire work shift and often forget I even have them on. They never feel heavy or irritating, which makes them perfect for long hours of use. There are a couple of downsides to be aware of. Because of the open-ear design, people around you can hear what you’re listening to, especially in quieter environments. Also, while calls sound good on my end, people on the other side sometimes have a hard time hearing me clearly. Overall, these are fantastic open-ear earbuds for comfort, ease of use, and sound quality—just keep in mind the sound leakage and call microphone limitations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept but bot for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose open-ear earbuds are comfortable and impressively lightweight, and the open-ear design is excellent for staying aware of your surroundings. They’re easy to wear for long periods and great for walking, working outside, or commuting when you don’t want to block ambient sound. Sound quality is good for what they are, but don’t expect deep bass or the immersive feel of traditional earbuds or over-ear headphones. Music sounds clear, especially vocals and podcasts, but at higher volumes there’s some sound leakage and the overall punch just isn’t there. Connectivity is solid and pairing was quick, though the price feels high for what you get compared to other options in this category. Battery life is decent but not amazing, and the controls can take a little getting used to. Overall, these are nice for casual listening and awareness-focused use, but if you’re looking for powerful audio or true noise isolation, you may want to explore other options.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback with us. We’re glad to hear that you find the Bose Ultra Open Earbuds comfortable, lightweight, and well‑suited for staying aware of your surroundings. At the same time, we’re sorry that the deep bass did not meet your expectations.

      The Bose Ultra Open Earbuds are designed with an innovative open‑ear style that combines incredible audio with all‑day comfort. With their cuff‑like fit, they keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. To make the experience even better, the Bose Music app allows you to breeze through setup, personalize your earbuds, choose listening modes, access Adjustable EQ, pair with select Bose products, and receive updates, always ready for the next song.

      If you’re looking for more powerful audio or true noise isolation, we recommend exploring our QuietComfort series, which is designed to deliver immersive sound and world‑class noise cancellation.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Design

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great and feel great but do not block out sound

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tina, thank you for sharing your feedback. We’re glad to hear you like the look and feel of the earbuds! By design, the Open Earbuds don’t block out the world or have noise cancelling, so you can enjoy your music while staying open to the sounds of the world around you. They do have an automatic volume control feature, available in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. Hope this details helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for Christmas she had been looking at then since came out. She thinks they are amazing used them everyday for at work for 8 to 12 hour a day. Sound great work amazing on phone calls and dont feel like she even wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to the ears but bass and volume are too low

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you find the Bose Ultra Open-Ear True Wireless Earbuds comfortable to wear. Regarding the bass and volume, you can customize the audio experience by adjusting the equalizer settings in the Bose App to match your preferences. This allows you to fine-tune bass, treble, and overall sound for a richer listening experience. Sometimes, the positioning of the earbuds on your ears can also impact sound quality, so you might want to visit the link below for a guide on proper placement.

      https://bose.life/3Ls5RPi

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    If it was for bigger people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit quiet if you have big ears but it holds good and great for runs and work since you’ll have open ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality nice non intrusive and comfortable on the ear lobe

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they sound amazing a they do not make my ears hurt or chafe.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds. Missing Wireless Charging.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds I've ever had. I hate using in ear as they irritate my ear constantly and always make you more prone to infections/are just plain annoying on the ear. It's a lot of wear as well to wear them all day. These on the other hand clip beautifully around your ear, sit just outside and the sound quality is amazing. Bose does it again. I wouldn't trade these for anything. The only thing I wish was that the case had wireless charging. That is the one thing missing and no one seems to have stock for the wireless charging accessory. Although considering the price, you'd think it'd just have wireless charging to begin with, it's 2024 after all. Still awesome earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose wrap around ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They fit well cliped on to my ears. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound , the fit , the price hands down a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & Awesome i like it comfort easy to use sound is perfect

    I would recommend this to a friend