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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1848 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,848 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the open year earbuds are awesome. They fit really good and they stay right in place. My only concern is that when I’m listening to My maps when I’m trying to go somewhere, it has a delay in its response, so I miss the first part of the directions. Sound cloudy is good. I feel like the features should be a little better though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    my favorite earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! My ear gets tired from having earbuds and these are perfect to wear all day without impacting your hearing. When not playing anything, you can still hear everything around you great. I think the sound is great for not being inside your ears. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome sound, bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple. For non-active situations these are some of the best earbuds you can get. They sound stunning. But if you do any movement walking level or above, they constantly disconnect. It's actually comical how much they disconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality bone conducting headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and comfortable. Only come out of my ear if im sweating from a workout. Sound quality is excellent as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose Review - Bringing me back to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised by these headphones. I'm a heavy music listener and over the years have had issues with earbuds irritating me. I recommend turning off the immersion feature, in my opinion, it alters the audio. Battery life is pretty good too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music GREAT phone calls ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is fire with these open ear buds and you can hear ur surroundings when the musics 75% w quality of the music . Phone calls arent as good when youre talking in the mic when its windy. In a quiet setting its clear from what ive heard from others when talking on the phone. I love how easy to clean these are too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these I use them everyday and the battery life is really long. Very satisfied with sound quality and build quality. They are so comfortable i forget Im wearing them sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfotable earbud. Sound is fantastic. Connect to Bose soubdbar ultra and it creates a personal surround mode. The sound on personal surround sound mode is great and immersive. If you want noise canceling these are not for you. If you want great sound and comfort these are the ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing design. Earlobes needed to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set and very useful. Best part of these is you can listen to tunes and still hear everything around you while cliped to ears. But if you dont want to hear anyone you can hook them to your earlobe to hold them in the ear canal like regular ear buds. Super useful for work. Only problem if you do not have earlobs there is nothing for them to hold onto and the only way to listen to them is hooked to the outer ear so you can hear them and everyone else around you at the same time. People next to you can not hear the music playing. Perfect to pass the time at work etc. Can be used to make and receive calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    À league of their own!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and sound great. Conformable and a little getting use to using it. Definitely different from the other ultra earbuds but can't be compared like a lot of people are doing. Read read read ! Earbuds tend to increase wax production in people ear and this solves that issue for sure because they don't go into the ear canal. Problem solved Big time. It's either a headset or these at the gym and I think these are superior. I highly recommend them. Not for everyone but for a certain kind of person. They Sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the Shokz Ear clip. The sound is not there. Im not sure if they were defective but the the Clips from Shokz were louder and better in sound. And when talking on the phone my wife could hear me much better with Shokz. I liked the look of the Bose more and they were a little more comfortable but they were more expensive and not as a great as the Shokz so I returned the Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Gooodd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and it fits very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I found these earbuds! I usually have trouble finding ones that fit and don't fall out, but these are perfect and sound amazing! I totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another Great Bose Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set that does what the advertisements say. I needed a new set to replace an older wired set and did research into these as they do not go into the ear. I am able to hear anyone who is talking to me while using these for music and radio. Great for yard work entertainment - they really stay on your ears. I have a Bose Soundbar for my TV that has worked well so I was inclined to purchase another one of their products. These fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite open-ear earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are my absolute favorite open ear earbuds. They are super comfortable, have great sound quality, and are stable on my ears even while running. They don’t interfere with sunglasses. They are good enough to use on an airplane. However, they are expensive and the battery life is nowhere near that of others.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    music sounds great - not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great and i love that they stay on my ears while doing yard work. I haven't figured out how to fix the sound for phone calls, people can't hear me. Once I figure that out these will be the best!

    I would recommend this to a friend