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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,853 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Work in progress

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky design, felt uncomfortable and didn't stay on but the sound quality was good and the battery life was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Helen,

      I am pleased to hear that you love the sound quality and battery efficiency of your Ultra Open earbuds.
      In order to get the best comfort and experience, as the earbuds should feel like you are wearing nothing, please check our fit guide: https://bose.life/4dFT2cl

      For further help, please contact us directly: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds!!!!! An amazing sound and they fit amazingly and they feel light weight. You can run with them, and they stay in your ear. The charge last like it says it does.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These beat any ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person with small ear canals and cant wear the ones that go into your ear. I’ve tried JBL, MPOW, Apple even alexa buds. none stay in my ear. These just clip to my ear, and dont fall off AT ALL, great for the active person. I can listen to music, watch movies and take calls, even ask “hey siri” to ignore a call or make a call. The bad side, call quality isnt all that great but who makes calls nowadays, its texting or emails! Love these so much Im buying two more pair for my kids so i dont have them tell me the headset hurts their head!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sweet Change of Pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome different type of wireless headphone. i wear them at least 12 hours a day for about 2 months now

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose Open Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing. Lightweight and they basically hook onto your ear and not into your ear canal, which always gave me pain after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Issues with tinnitus.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great, especially for sleeping at night. The earpiece doesn’t interfere. It’s extremely helpful if you have tinnitus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Finally!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and comfortable buds that wont fall off my ear! Recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose has captured this market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could get such sound while being able to be aware of my surroundings. Immersive audio on these are second to none. The sound quality is pure Bose and second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with these they provide a good quality sound for them not being completely in your ear. They are perfect for me cause I don’t like over the ear and I get to many ear problems with in ear head sets. Only problem o see is that they are heavy and sometimes the they pull in my ear causing the audio so sound lower than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my small ears. Sounds dynamic! I’d Buy this again. Great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it, no disconnecting like her other bose earbuds i returned and stays in ear. Sound quality is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They are very comfortable and work great for ky use csse. I like to listen to youtube videos while i wash dishes and this makes doing thst and carrying on a conversation easier. Definitely recommend.

    I would recommend this to a friend