Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,853 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    good sound indoors/outdoors not so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and sound quality but they are not very loud if you are doing anything outside they are not very good at least not for me. the stay clipped on the ear well but I just can't hear them very well. May work better for someone with small ears. to me not worth the money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfy but not worth the price tbh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be the most comfortable earbuds I've used, but it's got the same issue 99% of bluetooth earbuds have, no LDAC. LDAC is the only compression that doesn't lose background music or soft sounds and that cuts out on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Maude, thank you for feedback. It's great to hear that these are the most comfortable earbuds you've used! I understand how important LDAC is for high-quality sound, especially for background music and soft sounds. No worries; I've shared your feedback internally.

      Kelly - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wife wanted new ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume
    Best Buy Employee

    Rated 4 out of 5 stars

    Excellent but

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be a little louder and be a poorly better for smaller ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable hearing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hates ear buds or anything in her ears. I suggested these as they sit on the ear. It took her a bit to get used to them, but she has thanked me no less than 10 times for getting these for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great sound is amazing , taking calls is great an extremely clear on both ends worth the money very happy with them .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - ultra open ear true wireless open earbuds is an exceptional qualities. It has a clear crisp sound quality for an open earbuds, surrounding noises does not affect or deteriorate the sound quality it delivers. If you want wireless open earbuds with exceptional sound qualities this is the choice... Bose - Ultra Open-Ear True Wireless Open Earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it only if you want to splurge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you'd think it'll have wireless charging and much longer battery life. Sure, the audio quality is top notch. But for an open earbud, I think it's over priced even with the sale. The color blue is nice though. Get this if you want to splurge and are Bose loyalist. But if you're practical, you will want something better-- with more features, and for a lower price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us! We truly appreciate your thoughts and understand your concerns regarding value and features, and appreciate the opportunity to clarify. The Bose Open Ultra Earbuds do not have built-in wireless charging; however, you have the option to purchase a Wireless Charging Case Cover, which allows you to charge the case wirelessly using a charging pad. This accessory provides added convenience for those who prefer wireless charging solutions. Regarding battery life, the earbuds offer up to 7 hours of playtime with Immersive Audio turned off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. Additionally, the charging case provides up to 19.5 hours of extra playtime when fully charged, ensuring you have plenty of listening time throughout the day. If you’d like to learn more or explore accessories, please visit https://bose.life/49SSe5s We’d be happy to assist you further.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Very comfy and the sound it really great all what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smaller ear canals

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my daughter and she loves them! We both have little ear canals, so the traditional earbuds are very painful. These are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend these!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique set of earbuds! Light on the ears, sound is great! Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricy but sound good, and they feel confortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my ear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really work for me. I could never get them to rest properly on my ear. I was able to make them stay attached but the speakers never aligned to where I could here the music. I had to press on them to get the speaker close enough to my ear drum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we really appreciate your feedback. The Ultra Open Earbuds are designed to rest gently on the outer ear using a flexible cuff, delivering spacious sound through OpenAudio technology. For better alignment, you might try rotating the earbuds slightly forward or backward, making sure the ear cuff is seated securely, adjusting them higher or lower on the ear, ensuring the speaker grille is directed toward the ear canal, and keeping hair or accessories from blocking the speaker area.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife loves them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! Doesn’t hurt her ears after extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Comfort

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are extremely comfortable, and the sound is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, very comfortable, perfect weight, can barely feel them while you have them on and that sound quality is truly impressive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them! He uses them every day and he says they have amazing sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable ear buds I have ever used. They stay great even during work out. Great to go for a run or just a walk. Not bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them. She said that they are comfortable and easy to use. The sound quality is amazing and she would recommend these wireless ear buds.

    I would recommend this to a friend