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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,853 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not plug my ear and i can still make conversation with anybody while listening to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift that did not disappoint. They love the sound quality and the convenience of the Bose earphones—no more hassles with earphones falling out when you speak.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Won’t fall out of your ear!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore for about 2 months and started to get a little bit of a static. love how they won’t fall out of your ear as much as airpods do. Thinking the status has to do with not having the correct OS. Overall great earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cute & Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, with an inner ear piercing I find these don’t irritate my ear after wearing them for long periods of times. Bonus on the baby blue color, love.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pain free listening!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Only earbuds that don't cause pain in my ears throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good option from Bose!!! A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, sometimes when running outside people cannot hear you very well while calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life, still going strong after almost 2 years owning them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clear sound down load the app to give you rich bass. If you have lots of background noise it can be difficult to hear phone calls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as awesome as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and I like the way they sit on my ear and everything plays good and I can hear whatever I'm listening to well. But when I talk to somebody they say that there is a echo and they can't really hear me. So that is a sucky thing and makes me very sad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We’re glad to hear that the earbuds feel comfortable and that the sound quality meets your expectations! We appreciate you letting us know about the echo issue during calls. We’d love to work with you to resolve this and make sure your earbuds deliver the best possible performance.

      To help with this concern, check our support article at https://bose.life/4pj4114 which will address your concern. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, even though it is not sound proof, the quality is really good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was gift to my wife she loved very comfortable and beautiful sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, better than my Shokz or my Powerbeat Pros. Really comfortable, I can't feel them at all while I'm working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Fast,Easy and Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convient store to shop at.I go to the one in Dartmouth,MA IF THEY DON'T HAVE YOUR OTEM THEY WILL GET IT SHIPPED TO YOUR HOME AT MO EXTRA COST WAS SUPPOSE ARRIVE IN 3 DAYS WAS DELIVERED IN 1 DAY WOW.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume and bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issues were sounding like i was in a small echoing room to anyone i talked to (whether bluetooth to ipad, laptop or phone) and limited volume. These were major factors in returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BenjaminR, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very easy to wear when working out you barely know they are there. I like this new style of headphones. Sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to for hyrox training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was a little hesitant to purchase these because I never had a pair of headphones like these but I am glad I did. Great for running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbuds tend to pinch the ear after wearing for 30-60 minutes. Also have had a couple times where the right and left buds take awhile to sync to each other

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds sound quality is worth the purchase. I’m happy with them.

    I would recommend this to a friend