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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1853 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,853 reviews
  • Rated 5 out of 5 stars

    Oldest SOn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Present for son - he loved them; felt the new wrap around design was better to prevent loss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolute genius. The audio quality is amazing, and it stays on - no matter how hard you work out. It is also quite stylish, so you can wear it dressed up or down, and it is slick enough to look stunning. Sure - there is no noise cancelling, but you will not be getting this item if you wanted noise cancelling. This is Bose done right!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute but lose signal if you get 20feet from your phone. Don’t fit in the ear great for the price. Charge is not as long as it should be. Overall disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you find the Bose Ultra Open Earbuds stylish, but we understand your concerns about the Bluetooth range, fit, and battery life. Bluetooth connections typically work best within about 30 feet, though obstacles or interference can sometimes reduce that distance. The open‑ear design was created to fit standard ear sizes while providing comfort and awareness of your surroundings.

      For battery performance, the earbuds offer up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. With a fully charged case, you can get up to 19.5 hours of total playtime.

      If your Bluetooth connection is intermittent or drops unexpectedly, try the following steps: https://bose.life/3O6j3dA

      If your battery drains faster than expected, try these steps: https://bose.life/4rh5eHI

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Open Earbuds. I was hesitant at purchasing and did a lot of research, but I'm glad I finally made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with earbuds good for running hold very good on ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mother of Girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good to listen to music but not good at all for taking calls. If you just need buds for music, I would say get them but if you are trying to take calls with them do not get these model,.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us, Angela. We’re glad to hear you enjoy listening to music with the Bose Ultra Open-Ear True Wireless Earbuds. Regarding call performance, the positioning of the earbuds can sometimes affect microphone pickup and overall clarity. You might want to visit the link below for a guide on proper placement to ensure the best possible experience for calls and audio.

      https://bose.life/4qg0AK7

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing sound super comfortable and looks awesome, the quality of these is amazing and they are built to last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not waste money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worse bose device i ever bought! I recommend to stay away and just get something else the fit is nice but the quality of audio and calls is horrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have been fantastic. They can be worn for my entire work day without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable on the ear and it is secure - Bose quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is exceptional and light on the ears. Color is perfect also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Bluetooth Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality earbuds i have ever owned. The sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones. They are open ear, so it’s not a fair comparison to compare to closed earphones. I enjoy hearing my music and audiobooks while still hearing what’s going on around me. Sometimes people can’t hear me talk on the phone, but when I simply adjust the earpiece, they hear me. Best thing about them is they are absolutely 100% comfortable to wear all day. I can even sleep in them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Fit in my ear perfectly and the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these!!!! Amazing sound quality and fits comfortably and effortlessly on your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Limited use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and sounds great listening to my music. However, using to talk on the phone not so great. I need them to handle multiple uses especially with as much as they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! We're delighted to hear that you love the comfortable fit and the great audio performance of the Ultra Open Earbuds! The buds are designed to be great when taking calls. Please be sure to check our support article at https://bose.life/3OOr7gJ for some tips on how to maximize your enjoyment. In particular, please be sure to check on the fit of your buds; they should sit on your ear at about a 45° angle with unrestricted microphone access.

      Thank you,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, but people think they are bad jewlery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. fantastic sound and works well when you have to hear what is going on around you however, people think I have gages in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great you just clip them on and wow they work great ! Battery life excellent…. Sound quality awesome !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, a little uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend