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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1854 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,854 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound very comfortable recommend anyone who needs a pair of ear buds rhese are rhe ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is great! This is the only earbuds that I have found that didn’t hurt my ears. The sounds is incredible as well. Can’t say enough about these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Depends

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still carry on a conversation with someone near you while still listening to music. The quality is amazing. However, if you’re looking for an immersive sound, these are not the headphones you want. Realistically, it sounds like a speaker surrounding you while you can still hear everything else. if that is what you want, you would definitely enjoy them. Ultimately I returned these as i couldnt justify the cost over buying a portable speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you weren't happy with your Ultra Open Earbuds, though you did like their sound and open-ear design! For immersive audio, I'd recommend one of our other in-ear solutions, namely the QuietComfort Ultra Earbuds. These buds sit directly in the ear canal, and the Immersive Audio settings will make your music feel like it's coming from outside the earbuds! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They have great sound and very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really didn't work for me. I couldn't get them to stay in my ears. The sound quality was fine though.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DonW, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an open‑ear design intended to fit most ear sizes. Proper placement of the earbuds can definitely make a difference in both comfort and performance.

      Here’s a helpful guide you can use to ensure they’re worn correctly: https://bose.life/3NSzqKU
      We hope this improves your comfort and enhances your listening experience.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for my audio books and music but it’s not so good with phone calls

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear you're enjoying the earbuds for audiobooks and music.
      Microphone issues can be caused by a few things, like a poor fit, blocked mic, or unstable Bluetooth connection. Outdated firmware, app settings, or environmental noise can also affect performance.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3K1ybXK

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite ear buds so far. I can't use normal in-ear earbuds because they hurt the inside of my ears after a while. The open earbuds I can keep on for hours, for example on a long haul flight. Plus, I like to be aware of my surroundings on a run by myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, phone quality subpar, allergic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of people are looking for alternatives to airpod pro earbuds, and I'm one of them. I have some sort of allergy to the new airpods and the new bose quietcomfort (and ultra) buds and overears, so I tried these after returning the ultra overears because of that allergy. So, first warning, if those allergies affect you, the strap in between the battery and speaker appears made of the same material and while I didnt have an issue immediately, it has come up again more slowly and just where that part touches the skin. Unfortunately I was letting my ears heal a bit from the ultra overears before using these a lot and I'm stuck with them because my return period is over, so if anyone at Bose is reading this and can help, I'd sure appreciate it. To the actual product: I think that overall, these are what I expected as far as music sound goes. Connected to my iOS devices, phone quality is poor. I've been told numerous times I sound awful and have had to remove them to use speaker or another device, unfortunately my use is about 50/50 phone calls and music. I own the glasses and these are definitely a step up in the right direction. I like these better than the openfit and openrun from competitors, but I just cant use them due to whatever all these manufacturers are putting on the silicon/rubber/whatever. Really, if you can fix the phone call quality these are closer to 4.5 stars, if you can make me non-allergic, then I'd give just about anything.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the Ultra Open Earbuds! While I'm happy to hear that you've been enjoying the Bose sound, I am sorry to hear about what appears to be an allergic reaction to part of the product - as well as the phone call issues you've outlined. My suggestion would be to contact Bose's technical support team, so that both issues can be looked at more closely with regards to finding a solution for you. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound the look all of it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audifonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendos audífonos se escuchas super bien y no lastiman

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beest buds i have ever had. Other pods need to be adjusted or you need to pull them out to rub your eat. These stay on while i am walking, running or playing tennis. Best bud to come out!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent over the ear non touching headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good wireless headphones that don't touch the ear but sound like they do so you can hear other things as well, works very well and excellent sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for awareness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for spatial awareness, it’s a little weird getting the fit right on your ear as it clips. The left ear bud has trouble connecting on my IPhone. The earbuds do not automatically connect when you have them on and take a phone call, you have to manually go into the call and choose them. The case is not wireless charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience. We're glad to hear you're enjoying the spatial awareness feature, it’s one of the standout qualities of the Bose QuietComfort Ultra Earbuds.

      At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations. To help with this concern, check our support article at https://bose.life/4nLWOXB which will address your concern.

      As for the connectivity issue, we understand how that can impact your overall experience. No worries, we have guided troubleshooting steps you can refer to that may help resolve the problem: https://bose.life/4mSYtcF.

      Hope this helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality was underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were extremely comfortable, but it was very difficult to hear what was playing unless the surrounding was quiet. I had hope since other bose products purchased have worked well. Though these were so light I sometimes forgot they were on my ear, it did not make up for the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate your honest feedback. We're glad to hear the comfort and lightweight design stood out, and it's great to know they were easy to wear. That said, we're sorry to hear about the sound quality. To help address your concern, here's a support guide you may find useful: http://bose.life/46k1b5W

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy you forget you are wearing them and they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I loved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, perfect sound as always, i loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds on the market. Bestbuy was the only place that had the blue ones and at a cheaper price than many other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning Bose, klipsch and Sonos amongst others over the years I’ve concluded I’m a Bose fan. These people put in the work. I was skeptic about these little guys but they blew my mind. I honestly don’t understand how they crank the bass on these. They’re pricey but I would challenge any competitors to equalize with out-ear headphones

    I would recommend this to a friend