Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 6568950
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
LOVE AT FIRST HEAR!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These dudes are awesome! My ears are tiny and the the regular earbuds hurt after a while. This is ideal!
I would recommend this to a friend - Pros mentioned:Comfort
Love my new Bose headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear phones I’ve had, way more comfortable than Apple and look nicer
I would recommend this to a friend - Cons mentioned:Connectivity
Scratching sound after few days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.
These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!
Sophie - Bose Customer Support
- Pros mentioned:Comfort
Great customer service (Bose).
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great for the gym. Not the best in nosing Environment.
I would recommend this to a friend - Pros mentioned:Design
Nice Try Bose, try harder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big Bose guy. You name it i probaly got it. When i saw these i could not wait to pick these up. Bose need to go back to the drawing board with these. I know they are open air but the aound should not suffer becaue of that. I purchaed these on a Friday and by Monday morning they were returned. The sound is very shallow and when you are on the phone people complained about me sounding like im across the street. Yes i had them on correctly. I was in an office environment iy was better but the mall forget about it!! The design is fire. I think the next ones will be better but for now i had to pump the brakes on these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design of the Ultra Open-Earbuds. Sorry that you faced some issues with using the call feature, thanks for ensuring that these are securely placed on your ears, you can find some additional troubleshooting here - https://bit.ly/3ww4pUo If you require any additional support with your product in future, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
The best earbuds on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you can listen to your music and your environment simultaneously while walking
I would recommend this to a friend- Pros mentioned:Sound quality
Good for music not calling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is great for listening to music and you can enjoy the music and still hear your surroundings i dont like the quality for calling but ita a greaf headphones but for 400 dollara i would excpect to be Good with Both
I would recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you're enjoying your music on the Ultra Open Earbuds, while remaining aware of your surroundings. As for call quality, we'd like to know if you mean the audio you're hearing or the audio the person you're calling is hearing. Feel free to contact us, so we can take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Pastor Walter Blalark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome great for reducing noise level. The Sound like your right at A concert however you have the controll of the Sound.
I would recommend this to a friend Great for Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with solid audio. Amazing for work!
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome sound and easy to put on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is phenomenal just a little afraid it can fall off because i have elephant ears. typical bose value but you do get what you pay for
I would recommend this to a friend - Pros mentioned:Sound quality
Just e
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gift for my son's 28th birthday. He says the sound is excellent and he can also he when someone is speaking to him.
I would recommend this to a friend - Pros mentioned:Fit
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.
I would recommend this to a friend - Pros mentioned:Sound quality
Sore ears Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these Bose ultra open ear buds and the sound was what you’d expect from Bose but they made my ears very sore after only one day of use. They squeezed the cartilage of the ear which drove me crazy and after a few minutes made my ear sore. I kept wearing them and rotated one ear at a time for my meetings all day thinking I may have just needed to break them in, but both ears were just so sore. I liked that they stayed outside of the ear and the sound was amazing but I had to return because they were not comfortable for me. I tried them in different places by sliding them up and down the ear but that didn’t help.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Alanna, the Ultra Open earbuds have flexible joints, light-as-air grip, and they will wrap around your ears instead of fitting inside them, they’re incredibly comfortable and super stable. For when you want to get your run on, or just to run your errands, they’ll hug your ears all day. To ensure that you get the most comfort from your earbuds, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
Bose Open Earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great product! I really recommend this earbuds.
I would recommend this to a friend Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
- Pros mentioned:Battery life, Fit
Died after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Gavin,
I am sorry to hear that your Ultra Open Earbuds stopped working.
I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK
If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Fit
My ear lobes.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re wonderful. I don’t have to worry about my pods being in my ear all the time. Just a little adjustment in the ear lobe.
I would recommend this to a friend - Pros mentioned:Sound quality
Betty earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am in love with my earbuds there super cool great quality
I would recommend this to a friend - Pros mentioned:Sound quality
Great audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unconventional but they are comfy and sound great!
I would recommend this to a friend - Pros mentioned:Fit
Great for working out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been great and stay put even while running
I would recommend this to a friend