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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,856 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any other noise you cant hear anything. But if no noise not bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback! Due to the open design of the earbuds, they do not feature noise cancellation. This model has been created with awareness at the forefront and allows you to enjoy your favorite media while remaining alert to the surrounding world. Let us know if we can assist further!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this one if i wanna be more aware of the surrounding around me and listening to music at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that I’ve ever had! They do not interfere with answering the phone and they do not invade my ear canal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely best one! Quality is top! I would like to get one more as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great much better than the earbuds that go into the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are wonderful whether you are walking, busy blowing the snow to sorting land scaping stones. They tune noises out great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply exceptional quality and sound. True Open-ear buds. Keeps you alert of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Wife Loves Them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife, and she loves them! She says they are comfortable and easy to wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my dad for his birthday he heard they were amazing and they definitely lived up the expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ear head phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones highly suggest this head phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not totally thrilled with them. They clip on ok but the sound seems to be muffled with how they fall in my ear. One of the buds doesn't seem to connect 100% of the time and I have to put it back in case and then try again. I have them linked to phone and computer, if computer is on and I want to use them with phone they won't connect. Haven't figured out how to correct this other than have computer off.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you're not completely happy with your Ultra Open Earbuds, though they do seem to fit you well. If your earbuds are sounding muffled, follow the guide here to make sure you're wearing them optimally: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for the connection issues you mentioned, it is best to wait until the right earbud's battery level has been announced before you put the left earbud in. Lastly, you can store up to 6 devices in the earbuds' device list, however you can only connect and play audio from one device at a time. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality! Doesn’t hurt my ears and my ears are very sensitive! Nice grip to them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices, surprise me that stay fixed even with strong movement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A specific fit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: They are a great device in concept. Con: Not particularly useful to me in practice. They do not fit properly for me, falling off my left ear constantly. There are fewer problems with the other ear, likely because it is a slightly smaller size (protected the right better during the HtH days). For both, the noise escape is enough for anyone nearby to know exactly what is being listened to. When offered to my wife to try, she pulled them off immediately; whenever there was a beat, she could feel them buzz against the back of her ear and it was uncomfortable. I expect that they would work really well for someone that they can fit and doesn't mind the movement against their ear.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Lurik,

      It's disappointing to hear that the fit of our device didn't meet your expectations. We understand the importance of a comfortable and secure fit, and we apologize for any inconvenience this may have caused. In order to find a better fit, we recommend viewing this article: https://bose.life/3Vgf2oK. If you need further assistance, please don't hesitate to reach out to our team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds !! Their noise cancellation was definitely something cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, the only thing is the placement should be considered greatly or you can get alittle pain in the ear cartilage. And the mic for calls could use some work, everyone has trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    my humble review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound The sound was amazing however when someone call they couldn’t hear you

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Happy to hear you like the sound quality of your Ultra Open Earbuds! If you're having trouble being heard on calls, one thing to check is that you're using the earbuds' latest firmware. The earbuds are updated wirelessly via the Bose app; the case is updated from a computer by going to btu.bose.com. If updating doesn't help, our support team will be happy to assist you via further troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit! Performance and just amazing over all. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfort you can have it on for many hours but not good when you are in a call, not good for me, but if you want to listening music only good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ernesto, I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with issues during phone calls, you can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose