Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 6568950
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Want to love them…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these headphones. I’m an AirPod user and they were uncomfortable with my new piercing so I was look for something that didn’t go in my ear. These are super comfortable and I can here things really well, but it’s really hard for people to hear me on my calls, so I had to return them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad that you were enjoying the comfort and features of the Ultra Open earbuds. We do have troubleshooting suggestions that can help with issues during phone calls: https://bose.life/4hIn02q. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
My husband love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my husband's birthday, and he love them!!!
I would recommend this to a friend- Pros mentioned:Fit
Never falls out! Finally..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never falls out! Finally.. Work great for medical field ECT.
I would recommend this to a friend - Pros mentioned:Comfort
Bose ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great for working out! They stay in your ear and are comfortable
I would recommend this to a friend Surely disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do not live up to expectations! Sound has very minimal bass to them. On phone calls the individuals that I was speaking to could not hear me at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi AntoineB, thank you for sharing your thoughts. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.
You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe
Additionally, the bass can be adjusted through the Bose app. If you’d like assistance with that, here’s another helpful guide for you: https://bose.life/3LiaueX
Jelyn - Bose Customer Support
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for a mom who wants to listen to music or make calls but also hear my daughter in case anything! 4/5 because sometimes others have issues hearing me if I don’t have both on.
I would recommend this to a friendDont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
Bose open ear review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always amazing quality when it comes to bose. I would highly recommended thes to anyone.
I would recommend this to a friend - Pros mentioned:Comfort
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good, comfortable, wish the battery lasted longer but it charges fast.
I would recommend this to a friend Too short of connection to the inner ear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length of the ear pod to the under ear is too short. So I really could not get the sound I wanted into my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with the Bose Ultra Open Earbuds. The unique open-ear design is intended to balance comfort and situational awareness, making them ideal for active lifestyles. However, we understand that earbud length and positioning can affect how sound is delivered, especially for users with different ear shapes.
The earbuds are designed in a standard size meant to fit most ears comfortably, but individual fit can vary.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, I would recommend getting them. They have the best quality
I would recommend this to a friend - Pros mentioned:Comfort
Sound quality errors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a week into wearing them and they were “flickering” in and out with the sound. They fit pretty comfy for my ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that they feel comfortable on your ears and that you’re enjoying the fit. We appreciate you letting us know about the sound flickering you’ve experienced, and we’d love the opportunity to look into this further to help ensure your earbuds perform at their best.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Bose Customer Support
- Pros mentioned:Sound quality
Bose Open earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Fit
It’s a Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 10/10 they don’t fall off like Apple AirPods. They stay gripped on your ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and you can also talk to people and listen to music at the same time
I would recommend this to a friend - Pros mentioned:Sound quality
my earpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the earplug so easy and too real noise you will love and keep, amazing!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
No worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ronald,
Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support
- Cons mentioned:Connectivity
Great Design, basic sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like honestly, I totally get “open ear” design.. but overall sound quality sounds a bit (low end). Bose is usually known for deep bass, however these provide none. As far connectivity goes, these only work if you download the Bose app to set them up first (No EQ features within the app for the earbuds) For $300 these should’ve also been waterproof. Great design though!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Obadiah, I am sorry to hear that the Ultra Open earbuds haven't met your expectations, The app is designed to make pairing the earbuds to your phone much easier on top of the features the app provides including the ability to control everything through the Bose Music app take personalization even further with Adjustable EQ to Control bass, mid-range, and treble levels as you go.
This can be found in the audio section.
As for their water resistance levels while not waterproof these boast a water resistance level of IPX4 so they can get splashed on, dripped on, sprayed on without worry.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Awesome headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones that you can have, the sound is perfect and practice
I would recommend this to a friend - Pros mentioned:Sound quality
Exactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and the sound is great. I really like the size of the product
I would recommend this to a friend