Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 6568950
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time Bose fan, and thought these Open Ear earbuds would be great for walking/exercise. While they were very light weight and comfortable. I could never find a position that provided even "decent" sound quality or volume. I returned them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi William, happy to hear you're a long-time fan of our products! Although you enjoyed the comfort and feather-light grip of your Ultra Open Earbuds, I'm sorry to hear you weren't able to find the sound and volume you were looking for. While an open-ear design may not be as loud as a closed-ear design, you can try resetting your earbuds, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001fddgAAA&language=en_US. Our support team will also assist further, if this is needed. Regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. They don't hurt the ears. And the sounds is awesome.
I would recommend this to a friendBose head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow sound in unless the volume is considerably low. Sound is mediocre at best. And if you want to listen loudly you cannot.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds! These earbuds are designed to provide world-class Bose audio, while enabling you to enjoy your surroundings. We'd like to check your earbuds are being used optimally, so we can help you get the best out of them. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing don’t regret it one bit. 10/10 I would recommend it
I would recommend this to a friendThis product has clarity and comfort. Bad Mic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is mainly for joggers and people outdoors that need to pay attention to their surroundings. Not design to talk to people on the phone because it has the worst ever microphone quality like way below -3 star.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. I am sorry you are experiencing an issue getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Over priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt not worth the money. The sound quality and loudness were aweful. Conversations over the phone using these ear buds were terrible anyone I talked to could barely hear me and I couldn’t hear them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5.
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus. We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
I would recommend this to a friendunhappy with fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound value is not good and ear piece doesnt fit snug. Im always afraid im going to lose it. Im not very happy at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're unhappy with the audio and fit of your earbuds! The buds should fit securely thanks to the wrap-around design. Try our support team so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are nothing special and seem to make a clipping sound from time to time when listening to music on my iPhone and Apple Music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry to hear that you're experiencing a clipping sound from your headphones. This is not what we would expect and are sorry you had this experience. You have a 1 year warranty and lifetime of support available through Bose for your product. If you require support, you can contact us directly via https://bit.ly/3UNtwsQ for a solution to your concerns.
Tegan - Bose Customer Support
- Cons mentioned:Volume
An Interesting Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any TWS earbuds Bose been made in recent years, it's an interesting piece of industrial garbage. It's perfect set of sports earbuds with a perfect usage scenario when you sitting indoor under a quite atmosphere. Ah, no need to mention the small issues like no ANC, volume extremely low and not for people with big ears, those are harmless small problems that not worth mention.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for sharing your feedback. By design, Ultra Open earbuds do not block out the world or have noise cancellation. However, they do feature an automatic volume control feature which will help you hear music evenly as your environment changes around you. In addition, proprietary Bose OpenAudio technology allows the earbuds to play rich, immersive audio privately. The buds are designed to fit all; the light-as-air flex arm provides enough grip to keep the buds secure on any size ear. They're even designed to attach to a part of the ear that does not interfere with most glasses, hats, and piercings!
Lau - Bose Customer Support
- Cons mentioned:Connectivity
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not effective. Low sound quality and can’t use it for phone calls. Connectivity is poor.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Vick, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Teresa o
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the Bose open clip. I took them Back
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.
Feel free to browse our Bose website to explore other products that may better suit your needs.
Here's the website: https://www.bose.com/home
Jelyn - Bose Customer Support
- Pros mentioned:Fit
Bad sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.
No, I would not recommend this to a friend Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds, given that you can hear some of your brother's music. The Ultra Open Earbuds feature Bose's OpenAudio technology, which directs rich, deep audio into the customer's ear canal while minimizing sound spillage in other directions. In most environments and at most listening levels, people around the user won’t hear anything. In a very quiet environment, others may hear that something is playing, but they shouldn't be able to hear any detail unless they get up close. If you suspect your brother's earbuds might be spilling too much sound, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what i was expecting from this brand. Not loud enough. Was hard to hear other people on calls or music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user942998, thank you for sharing your experience with us. We’re truly sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially regarding sound volume and call clarity.
You should absolutely be able to enjoy clear audio and hear calls comfortably. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.
Sometimes a few quick adjustments can make a noticeable difference.
Please check out this quick guide to help resolve the volume issues:
https://bose.life/4ssJTfW
Daisy - Bose Customer Support
Worth it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get for bike rides you can still hear everything around you
I would recommend this to a friendNot what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James, I'm sorry to hear about this! The Ultra Open Earbuds are designed to let in the outside world; meanwhile, their OpenAudio technology will guide rich, yet private sound into your ears. If you're finding them uncomfortable to wear, the guide below might help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Don't hesitate to contact our support team for further assistance. Regards, Fiona M. - Bose Customer Support
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, received product on time, and super easy to use.
I would recommend this to a friendActively good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work with open awarness and great for active workouts!
I would recommend this to a friendBose number 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love Bose i very happy recommendation for all people simple love Bose
I would recommend this to a friend