Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 6568950
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Not a quality product like Bose normally gives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Danielle,
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
Please make sure to correctly wear the earbuds, in order to get the best experience for listening to music or answering phonecalls, as well as the best comfort. You can find out fit guide here: https://bose.life/4efpjYn
If you have any questions, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Very bad device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bad purchase. It's not what I expected the audio is very bad when I want to talk on the phone the audio is very bad. All bad. I regret the purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda! We’re sorry to hear that our Bose Ultra Open Earbuds did not meet your expectations. One common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope these troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
- Pros mentioned:Sound quality
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound but for calls they are the worst, they are not worth it and very expensive
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Heyling, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Never again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was bad. The only thing i liked about them was look. They were stiff, sounded ok as long as nothing was playing in the background. Call quality was the worse, it sounded like people were whispering. Bought them the day before my trip returned them as soon as i got to my destination. So yourself and wallet a favor and go with the OneDot Shokz. 10x betterand $100 less. Not to mention that the OneDot can be connected to 2 devices at the same time.
I would recommend this to a friendExcellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and features. The talking features are good as well.
I would recommend this to a friendNothing I liked about them.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sit awkwardly on your ears. No amount of adjusting helped. This causes the sound to not properly get to your ear. The audio quality was that of something far cheaper. I usually love Bose products but they have seemed to gradually go down in quality with each new item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the Ultra Open Earbuds were uncomfortable for you to wear! The following guide may be of some use: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Please also note that you will experience a difference in audio performance compared to using earbuds that sit directly in the ear canal. Warm regards, Fiona M. - Bose Customer Support
Bose ear clip headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent when you first get them but when a couple months pass there useless. The charging pens on the case is sorry and always gets stuck so I can’t charge my headphones. This is the second time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey KobieW, we're happy to hear you enjoy the Ultra Open Earbuds. Bose buds are designed to be durable and reliable. Rest assured that if you contact our service team, we'll be able to quickly resolve your charging concerns. Reach out to us at http://bose.life/globalsupport.
Marlo - Bose Customer Support
- Pros mentioned:Fit
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Good earbuds good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really nice and the color is really nice.
I would recommend this to a friendDeeply Disappointed — Twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
http://bose.life/globalsupport
Marlo - Bose Customer Support
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my husband and he loves them!
I would recommend this to a friendBest investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Bose always delivers the best quality.
I would recommend this to a friendAbsolutely Love my new bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have to worry about these ever falling out of my ears!
I would recommend this to a friendDo not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear when you run. Also call quality sucks you can barely hear the person on the phone and they can barely hear you too. I returned mine
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Stephanie, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/3Kn4X6g which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit ok but u have to play with them not for me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Anthony,
Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn
For further assistance, contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a gift and she loved it.
I would recommend this to a friend- Pros mentioned:Sound quality
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only for music not call The sound in music is very good, not in calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds aren't working well on calls! In such cases, I'd recommend contacting our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Music friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music but not for phone calls………………………..
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Comfort
Speaker quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say they can’t hear me I have to constantly speak loud. They are comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
BOSE ALWAYS DOING THEIR JOB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 OUT OF 10, REALLY RECOMMEND BOSE ALWAYS DOING THEIR JOB
I would recommend this to a friend