Customer Ratings & Reviews
- Model:
- 881046-0020
- SKU:
- 6568950
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality for the price , switched to beats with better quality and cheaper.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you didn't like the Ultra Open Earbuds! Due to their open-ear design, they won't provide quite the same experience as an in-ear product, however they are still capable of supplying rich and pleasing audio. Warm regards, Fiona M. - Bose Customer Support
Horribly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We’re sorry to hear the earbuds didn’t meet your expectations, especially in a louder environment. Call clarity and volume are important, and your feedback is helpful. If you'd like to address this, we recommend you reach out to our support teams directly at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable. They're not suitable if you're running jogging etc, sound is okay but everyone has their own preferences.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry that you're having some issues with the fit of your earbuds. You can find our fit guide here - https://bit.ly/3ToY2dm The Ultra Open Earbuds are designed for all-day comfort. Their cuff-like fit leaves your ears totally open so you can still hear the world around you.
Tegan - Bose Customer Support
Bose ultra open ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not really hear the other person and they could not her me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .The Bose Ultra Open Earbuds are a new type of audio wearable designed for hands-free calls. Sometimes, call issues can occur due to factors like outdated software or improper fit. You can find troubleshooting tips in this link: http://bose.life/48a5GRG. If the problem continues, feel free to send us a direct message at http://bose.life/globalsupport. We're always here to help! Kurt - Bose Customer Support
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit
No, I would not recommend this to a friendSo so, it should be cost max. $120
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, just ok. Not quite comfortable to use it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the Ultra Open Earbuds didn't hit the mark for you! I'd recommend getting in touch with our support team, so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Poor sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Don't waste your money. I am someone who has had multiple Bose speakers and these by far are the worst quality. I like how they feel in the ears but the sound quality is junk. You would be better off on buying a pair of head phones from your local gas station.For what they are they should only cost $50
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't quite match your previous Bose experiences! Although these earbuds don't sit directly in the ear canal, the OpenAudio technology will still direct rich-quality sound into your ears. Also, Bose's Immersive Audio will create the impression that your music is being played all around you! Lastly, don't forget that our support team will be on hand to discuss and resolve any further concerns: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Constantly disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android user - Google Pixel 9 Pro Max i have to reset the device and repair once a day because it glitches and disconnects when using the assistant to read my texts.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julia,
I am sorry to hear that you need to reset the earbuds when they are connected to your Google Pixel 9 Pro Max. Please test the earbuds with a different device, to see if you are also experiencing this issue.
If the issue still occurs, please contact our team so we can assist you further: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you hear everything around you. I don't like how they are designed; it feels like the earbuds are going to fall.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Nellie and thank you for your review!
Due to the nature of the Ultra Open earbuds pen they are designed to allow some ambient sound in so you can stay aware of your surroundings, while still being able to listen to your music.
Making sure you have a perfect fit is important here is a guide to make sure they are being worn correctly https://bose.life/43Dva60
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great advertisement good looking product didn’t perform as expected sound quality wasn’t as loud as previous Bose headsets , but I had to give these a try don’t let me discourage you maybe you would be interested after trying them
I would recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your disappointment with your Ultra Open Earbuds, Jose! Due to their open-ear design, these earbuds won't attain the maximum volume of an in-ear solution. However, the OpenAudio technology is still designed to direct high-quality audio into your ears, whilst leaving you totally open to the world around you. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Battery life, Design, Sound quality
Incredible sound, great hardware, but not for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am happy to hear that you love how they sound and how you can easily forget that you are wearing them thanks to their fit and lightweight.
If you are experiencing difficulties to position them, please check this article:
https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Do not get if you have smaller ears.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for people with small ears. Had a hard time putting then on and ended up returning them within minutes of trying them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. We're sorry to hear the fit wasn’t right for you, as comfort and accessibility are truly important, and we appreciate you giving them a try. In case you have not already, please reach out to our team directly so that they can provide further info on alternate sizing kits that contain extra sizes.
Kind Regards,
Eric V. - Bose Customer Support
Airpods speaker died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item didn't even last me a year! I highly do not recommend it
No, I would not recommend this to a friendTry on first
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After prolonged wearing it hurt my ears, also unless you have kid size ears the sound is weak, honestly for me 1 star is a little low because I wasn’t able to try on in the store if i could have I wouldn’t have bought them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review!
I am sorry to hear the Ultra Open Earbuds haven't met your expectations.
If you are having a a hard time getting these to sit comfortably I would recommend taking a look at our guide on how to get the perfect fit.
https://bose.life/3PWkXf0
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Charging problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with charging. Sometimes i charge the headphones and only get 34min of use.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about the charging issues with your Ultra Open Earbuds. 30 minutes' use is not normal, so please ensure you close the case when charging. If the issues persist, our support team is on hand to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can i say VERY disappointed in this product. The sound is awful, the clearness of this product is awful. I would never recommend this to anyone. Please be careful when u purchase grom best-buy because they return policy is only 14 days. Now we are stuck with 322.00 worth of garbage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with your Ultra Open Earbuds! The earbuds are designed to provide high-quality, satisfying audio thanks to their OpenAudio technology. Try playing different content through the earbuds, or try pairing them with a different device. If you're still unhappy, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
bad quality, boss wants me to purchase replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.jnot even a year old and the case will no longer charge. Barely even had a chance to use it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel.
Thank you for posting. If you place one or both earbuds in the charging case and keep the lid open, the earbud(s) will remain on. Always close the case to preserve battery life and let the case charge as well. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Didnt fit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds did not work for me at all!! I dont know if my ears were to big, or the wrong shape! But I returned them the same day I got them. They may work just fine for other people, but for "me" no bueno...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't fit you well, Ray! The earbuds are designed to fit a wide range of ear shapes and sizes, and I'd recommend ensuring they're being worn correctly (as per our instruction manual). It's true, however, that each customer's experience is unique to them. Warm regards, Fiona M. - Bose Customer Support
Disappointing Audio Volume
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely excited about these headphones. Unfortunately, that excitement was short lived... 20 mins to be exact. The sound volume was underwhelming. Definitely not worth $300. I returned them within an hour of purchasing them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear that you are extremely excited about these headphones. It is unusual to hear that you are not happy with the sound of these. I can see you have returned them, however, if you decide to purchase again you can find guidance here to ensure great sound from these earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0q7AAA&language=en_US
Thanks
Matt - Bose Customer Service
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing problems complaints from the person on the other ens
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear this! If your Ultra Open Earbuds don't enable the person on the other end to hear you clearly, make sure there is nothing blocking the microphone holes. Alternatively, please contact us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support