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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfort, and impressive battery life, along with the good fit, design, and effective Active Noise Cancellation, noting the bass-heavy default setting. However, some users have raised concerns regarding connectivity issues, the high price, and the absence of touch controls. Additionally, the accompanying app is considered somewhat lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 352 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but Pricy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality and physical appearance is great. The price is too high for what it is, especially when Px7 is less than half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rich Indian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, good job! Very clear bass, best way to flex, and it sounds amazing. Everyone can buy a pair of in-ear headphones, but not Bower Wilkins in-ear headphones, I will never buy anything that not Bower wilkin or bose. I mean it 499$ headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, the sound quality is impeccable, I like the amount of details i can hear in the music i listen too. I dont have deezer or other streaming services that has 24 bit audio however i think sound quality is amazing even without using them. Noise canceling works very well i think that if they can do like what bose does and be able to adjust the intensity of noise canceling that would be better but overall 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound... not so great controls... battery is ok... app is a little lacking...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds for any genre of music!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one the best earbuds! It does not have the best noise cancelation, but if you're looking for the best sounding earbuds, i recommend these! Sound stages are clear and crisp. It is also a great companion on the airplane, you csn use your own earbuds to listen to listen to movies on your flight. You can also use it on devices that doens have Bluetooth, as long as there's an earphone jack. My go to earbuds for tbest sound; sounds that you can also customize...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, good battery life, noise canceling pretty good no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking headphones. High quality material. Sound quality is also top notch! Long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good quality headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, very nice design. For sure worth the money and I recommend to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Optimization makes it perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using traditional audio system for decades, then I decide to switch to this. It’s simple, way more convenient, and decent. All the maintenance used to be fun, but with the current technology this B&W speaker is the way to go. My previous speaker is B&W 800 series, and switching to this doesn’t feel like downgrade, and this means a lot. I think B&W nails it with DAC unit optimization. If you’re a fan of clear and crisp B&W sound, you’d love it. Also it works perfect with my apple eco system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sound great, connectivity is garbage!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great louder than previous versions,Talk is garbage everyone has trouble hearing me. Connection is also garbage they sometimes don’t automatically connect to my phone so before I go in the gym and leave the case in my car I have to make sure they are connected because if not sometimes they don’t connect or only one connects and I have to go back out put them in the case and then take them out. Very very annoying!!!

    No, I would not recommend this to a friend
    • Brand response from Bowers & Wilkins Team
      Posted .

      Dear Carlos,  

      Thank you for your review and valuable feedback. We sincerely apologize for any frustrations you are experiencing. Such occurrences are uncommon, as most of our customers are satisfied with our connection and phone call quality. Your feedback is essential in helping us improve our services and enhance the overall customer experience.  

      If you need further assistance, please do not hesitate to contact our customer care team at 1-800-370-3740.  

      Kind regards,  
      Bowers & Wilkins BowersWilkins

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Ear Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the Apple pods,way better! You can customize your music to your likings with the equalize provided in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, high quality materials, long battery life and amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has good treble and bass. It is the best speaker for the price. It is good as a speaker for watching movies and also as a speaker for listening to music. I bought it at a greatly discounted price. I recommend you buy it if you have the opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bluetooth Frequency not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit in the ear but not the best earbuds to have. I’ve had three pair of Bose earbuds that stay connected up until they get old and lose sound more than anything. So I decide since I had Bowers and Wilkins audio speakers in my one I would try their earbuds. My pair kept having frequency issues that delayed the quality from being superb. Love the fit but would not buy again nor recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set of earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved design fits better in ear. Sound profile very balanced. Improvement over the Pi7 and Pi7 S2!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, even with games on ghe asus rog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this headphones to play, it sounds that you are in the game, so many details and clarity. The only major flaw is that the McLaren versions comes with cables of the same color than the sides (orange), here you just have black cables, which you expect more for the amount and quality you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Natural and clear sound!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones- crystal clear sound, soft leather and beautiful colors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I could have imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding earbuds I've ever used. Not sure I'd pay the full price for them but at $350 I feel like they're worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Sound quality is amazing.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent. Will strongly recommend this brand. strongly recommended for anyone looking for a comfortable Earbuds. Works excellent i’m talking to someone also on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY FAVORITES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones, great sound and premium design

    I would recommend this to a friend