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Customer Ratings & Reviews

Your price for this item is $123.99
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The comparable value price is $499.98

Customer reviews

Rating 4.3 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers consistently note the Formation Flex Wireless Speaker's exceptional sound quality, with many praising its impressive audio performance. Positive feedback also highlights the speaker's ease of use and strong bass response. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 4 out of 5 stars

    Beautiful looking speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two paired for stereo sound. For the price the lows should be better. But overall I'm satisfied . I've never had connection issues like others complain about the formation line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the performance of the speaker. Amazing sound! Not the easiest to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bowers and Wilkins Formation, a great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great sound, especially for a small speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are awesome. Work well with the Soundbar and sub we got!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but doesnt sound Bowers level.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned CM5/CM9s, dont think these are on same level. They are clear and some bounce and sounds better about 12" away from wall. I've had sonos and these definitely carry more weight.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best-in-class speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The formation flex is a wonderful speaker producing an almost clinically precise sound. The highs are clear and bright, without ever turning shrill. The mids are robust and distinct, while the bass is tuneful but not forceful. If you want a rumbling bass presence, there are other options (devialet’s phantom reactor should do the job). This is a wonderfully balanced soundscape, though, and I recommend it. Whereas some speakers sound best only when played well above 50% volume, this one is good from about 15% to 95%. There are some negative aspects to keep in mind. 1. You will need to set this speaker up with the app on a secure WiFi network before Bluetooth will work. 2. There is no battery, so this requires a power outlet within about 5 feet in order to operate the speaker. 3. Initial set up was a little more tedious than expected (only takes about 10 minutes, but it’s a bit more complicated than it needs to be) 4. No aux input Still, I recommend this speaker wholeheartedly (and I’m really picky about speakers).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Complete your flex series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge addition to my base and sound bar of the Flex series.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The quality of the sound is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&W Formation Flex

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker if you're willing to spend the price on a wireless speaker. As others have said, the bass may not be as strong as some other wireless speakers, but you get B&W quality with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgradeable Speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a B&W Fan ever since my P1 headphones. I chose this line of product because of the reviews and the software upgrade option that B&W displayed in their Youtube review for the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bowers & Wilkins Formation Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bowers & Wilkins Formation Flex Wireless Speakers are equally as impressive as there amplified counterparts. Setup is easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad app design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not really use it due to the flaw in b&w app design. sent numerous hours on the phone with tech support and finally gave up...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. I really like it and i would reconmand to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and blend very well with the soundbar and subwoofer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    B&W Formation Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Best Buy’s geek squad service but not as happy with the product. Not having a remote control sucks and the app functions erratically. It’s hard to even adjust bass and treble through the app. Really poor of the manufacturing to launch a product without a remote. But Ross and Tony are amazing!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Finally reviewed after 4+ years of ownership

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Formation Flex speaker by Bowers & Wilkins for over 4 years now, and it continues to impress me. The sound quality is nothing short of amazing—clear, powerful, and capable of filling any space with rich audio. The bass response is particularly noteworthy, offering deep, impactful tones that are surprising for a speaker of this size. The improvements to the Bowers & Wilkins app over the years have really made using the speaker easy and I particularly like that it integrates my other B&W devices seamlessly. The interface has become more intuitive and user-friendly, making it easier than ever to control my listening experience and fine-tune the audio settings to my liking with the exception that there are no EQ settings other than treble/bass adjustments. However the pure listening experience out of the box really doesn't need it. I highly recommend the Formation Flex for anyone looking for exceptional sound quality and a sleek, reliable speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I missed the 3 months of Tidal Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't miss the Tidal offer - Tucked away under Special Offers is 3 months of Tidal Service. I missed it, and have been advised that the only way i can now get this is to return the product and buy another speaker... What a waste of everyone's time for what must surely amount to a digital code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned ,unable to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased today. Tech at store couldn't connect w ,nor could I at home There are many complaints about this bowers and wilkins app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall 4, however 5.1 surround and airplay 5+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the bose 700 (soundbar, rear speakers, sub) and the B&W soundbar, sub, and 2 rear flex speakers and the B&W is outstanding. Watching a movie with surround sound or streaming music via airplay, it far exceeds the bose products. As a standalone speaker im sure the flex is great, but i suspect its most often used in conjunction with the soundbar and sub for surround sound. The only issue is when you set up two flex speakers as a stereo pair they do not play at all if you are watching content not in surround sound. Most if not all on demand or live TV using an Apple TV for example the flex speakers do not play at all. Switching to a movie on the apple tv that is 5.1 surround and they are outstanding. Just be aware that they won't play if the source content is not surround sound. I was expecting them to just play audio anyway like how the soundbar does in all situations. this is not the case.

    I would recommend this to a friend
    • Brand response from Bowers & Wilkins Team
      Posted .

      Thank you for your feedback on Formation Flex. Flex can be setup and used in three different ways. As a single speaker, a stereo pair or surround channels. When using them as surround channels with Formation Bar they will always be active with any content. Whether you are listening to music in stereo or with a video soundtrack in 2.0 or Dolby 5.1, they will always be active. If you own Formation Bar and were not hearing Flex after setting them up, you'll need to reset them and add them to Formation Bar as surround channels instead of selecting Stereo during the setup process. bowerswilkinsus-ca

  • Rated 2 out of 5 stars

    Grossly overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don't see the value in these speakers and I'm a HUGE B&W fan. The sound just really isn't all that great and if they're set up next to a formation wedge, it really demonstrates how poorly they sound. Bass is just okay (should be better for the size), and there just isn't as much clarity as I'd expect at this price. Sure they match the other formation speakers sonically and aesthetically but would only work well enough as surrounds where it's okay to have sub-par speakers...but for this price? Pass.

    No, I would not recommend this to a friend
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