Customer Ratings & Reviews

Another tale of good sound riddled by constant bugs, connection issues, poor batter life, cheap case, & easily the absolute worst of the worst application I’ve ever used for buds. I have tried B&O, Bose, Airpods all of them and these just have way too many bugs and cons for the pricepoint. Skip these maybe Bowers & Wilkins will actually try next time.

In reviewing the Bowers and Wilkins Pi7 S2 wireless in-ear headphones, I found a wide gap of different issues with these earphones. On one hand, these are probably the best in-ear headphones I have ever heard, with mind-numbing clarity and response. On the other, they are hideously expensive with some kind of glaring issues. They come packaged in a pretty solid box with earbuds, a pretty substantial sized case, Quick Start and Safety Guides and two additional sized eartips. Also included are a charging cable and "Audio Retransmission" cable (more on that in a minute). The B&W app is easily downloaded from your favorite app store, compatable with whatever device you have. The app allows for updating, adding devices and basic control of the earphones. Unfortunately, the touch controls on the earphones are not changeable. The most glaring omission for the touch controls are no volume control and having to go to the app to enable the noise/ambient sound control, which is borderline crazy. Noise cancellation is decent to good at it's best, but not in the league of other market leaders. The case itself, which is rather significant in size, has charging indicators, a Bluetooth pairing button and wireless charging capability. Despite these rather glaring issues, the B&Ws, with their dual drivers, are some of the best in-ear headphones I have ever heard. Clear highs and decisive lows are impressive, especially with aptX Adaptive for their Bluetooth connection. The case also doubles as a audio retransmission device that allows external devices to be plugged into the case via audio to USB-C cable provided, and be transmitted via the case to the headphones (like airplane jacks or non-Bluetooth devices). This addition is excellent and enables many more sources to be used with the B&W Pi7 S2s. Despite their known issues (which I hope B&W irons out), and stomach churning price, these are some of the best in-ear Bluetooth aptX enabled headphones that I have ever reviewed. If oustanding sound is your main goal, you have found your product!

Okay overall. Constsnt disconnect feom.phone is the major issie with them

Item returned for Pi8 from B&W ……………………………………………..

Yikes! Steer clear of these ear buds if you need comfort, noise cancellation (the feature in app would never let me choose noise cancelling), or battery life. There wasn't one thing I loved about these ear buds. Bad decision made better by Best Buys return policy.

Broke and always losing connetivity when playing music

The Bowers & Wilkins Pi7 S2 are high quality constructed earbuds. They look good and come with their own charging case. The construction is of good material and they don't feel cheaply made. In the box you get the earbuds, charging case, and USB-C to USB-A cable, and 3 sizes of tips. The audio quality you get from these are amazing. They produce very rich and clear sound. They have a new design for the antenna which does increase the range. I was able to get more range from these than I did from any of my other earbuds. Regarding the charging case, it fits well into the pocket and has enough battery power that I was able to charge the earbuds many times over a few days. Other features of the charging case is that you can fast charge and the case supports wireless charging. For those who fly often, the case will allow you to connect it to in-flight audio source and the case will re-transmit the audio to the earbuds. I didn't have a chance to test that out, but will be using that feature the next time I fly. They also feature noise canceling which works well and doesn't cause any degradation in audio quality of music or audio books when activated. These are great earbuds from Bower & Wilkins. The only complaint I have so far is that they don't fit well in my ear. I tried all 3 sizes of tips, but the fit still isn't what it should be. I've had this type of issue with a few other earbuds in the past so maybe its just the shape of my ear canal. Even with that, I will be replacing my other earbuds with these since I like the quality of sound I get out of these and I like the charging case. If your looking for rich quality audio from earbuds, then I would recommend considering the Pi7 S2 earbuds.

The sound is great but they hurt my ears so I can't use them.

Ive had quite a few wireless earbuds and was pretty sure I had heard the best there was to offer until the Bowers Pi7 S2s. Im not sure what kind of wizardry they did to get all that sound in that little earbud but whatever they did worked. The fit and feel is on par with other earbuds Ive had. Not sure they would stay on in a rigorous workout, but that issue seems to be the same for all the ones Ive tried. Maybe I have a weird ear canal but they feel a bit on the loose side. If I tried I could probably shake them out, but I dont see myself walking around violently shaking my head. The initial set up and app do their job and I was able to get them set up quickly. Im not sure how much Ill be using the app because I prefer just using my phones settings for controlling things. But of course with these its all about the sound. And they are on par with some of the best over the ear headphones Ive ha, and easily the highest quality audio Ive heard from buds. Very clear, crisp highs and mids, with bass that isnt overwhelming or that drowns the other sounds out. Its just pure and perfect sound. The noise cancellation works very well also. I dont use it often with headphones, but when I need it its nice to have some that do it right. And these are no exception. Easily blocks out the stuff I dont want to hear so I can hear what I want to hear. Making and receiving calls works well, and I had no issues hearing others, or them hearing me. I rarely use earbuds while making calls but if I get a call while Im listening to some tunes its nice that I can just answer the call without disconnecting. If I had to pick something I didnt like it would be the plastic case. For what you are paying the whole experience should be top notch. The case should have had the same quality of the buds. But this isnt a huge issue since it does what its supposed to. Overall I am very pleased with the B&W earbuds. If you want that pure B&W sound on the go this is the way to go.

Sound is up there with the best wireless earbuds. Sound profile provides wide soundstage, detailed and punchy bass without bleed. tonality and timbre are spot on. detail and instrument seperation is class leading for TWS. Where this fails is the lack of newest technology, features, app integration is weak....and ANC is average at best. These Buds should be priced $100 less to be considered a good value. $400 is just rediculous for this tech.....but if u have money to burn, then it may be worth it for some....not for me

This isn't my first rodeo with Bowers & Wilkins. I own a set of their over the ear headphones that have the best sound quality and comfort I have ever experienced with any wireless audio device. That being said, these new Pi7 S2 ear buds are truly amazing. They are the newly updated model of the Pi7. Crisp highs and dramatic lows give these earbuds a great dynamic sound range. The Pi7 earbuds are unmatched if you're looking for the highest quality sound. The noise cancelling feature is amazing for traveling or working in noisy environments, although not the greatest I've experienced. I personally don't use ANC, and you do get the best sound quality when not in ANC mode. I would consider Bowers & Wilkins an Elite or Premium brand compared to others on the market. It's a true example of "you get what you pay for." They are comfortable in my ear for hours on end although the battery life only lasts about 5 hours. I have used plenty of other brands which get uncomfortable after two to three hours of continuous use. There are a few different sized ear pieces in the box to get the best fit. These earbuds don't feel chinsy as some other brands can feel. These buds are slightly heavier than their competition but not enough that will make them uncomfortable. They are a bit bulky as well compared to their competitors but how else would you be able to pack such a punch in the sound quality department with microscopic buds? It's a compromise I'm willing to make!

This review is for Bowers & Wilkins – Pi7 S2 True wireless noise cancelling in-ear earbuds. First thing I noticed was the very nice packaging. It just give you a nice warm feeling inside when a company takes the extra steps in making a well put together packaging. This box could take a lot of ruff handling with out damaging the earbuds. Open you will find the earbuds, two extra ear size pieces, 3 in all. And two cords. One usb-c and one 3.5mm cord. And some paper work with easy instructions for quick set up. After downloading the app, I was able to pair with the earbud very fast and easy. The earbuds themselves just feel high end, they have a little bit of weigh to them. And just feel very sturdy. The first thing I used these for was phones calls. Which went very well, no one that I talked with could tell that I wasn’t just using the phone. I have a hard time hearing some of my friends when they use other bands of earbud. So this was one of my concerns. I did find the app lacking in options compared to others I have. But the sound quality produced from these earbuds more than make up for that. Just using them around the house the noise cancellation seems to work very well. I cant wait to test these out on my next flight later this week. The included case/charger has kept me up and running for the last 3 days on a single charge and I’m still going strong. I love the feel and look of these. I would highly recommend them when your ready to upgrade.

I am seriously impressed with the sound quality of these little guys! They are also extremely comfortable, and while the ANC is not as good as Bose, it’s very respectable! These fit much better than the Beoplay EX’s!

I have a B&W headphone already, so I was looking forward to these as well as I love my headphones. These did not disappoint me. I am not a huge fan for earbuds as I have a lump in my left ear that causes earbuds to fall out. Earbuds go into your ear, and then they have the part that is out of the ear that sits in your ear above the ear canal. That part I have a lump so it pushes the part of the earbuds that goes into your ear canal out more. But with these, yes it still pushes them out, but they still stayed in. They are also comfortable to wear and do a great job with sound and with the noise cancellation. One future I enjoy using is that you can connect the case to a 3.5mm device that does not have Bluetooth and the case will transfer whatever is playing to the earbuds. Most things today have Bluetooth but at my job, we are not allowed to plug anything into the computers via USB, or use the Bluetooth to connect to the pc. We are required to do training and sometimes the training has sound. The provide a headset that is not comfortable and does not sound all that great. So, I was glad that I could use these and just plug the case into the 3.5mm headphone jack. and they provide that cord for you as well. If I had a complaint, it would have been nice to see maybe a small carry case that you could fit the case in and the cords. These give off a really nice sound for music. I was impressed on how well they sounded given that they are earbuds. l Overall, if you are looking for a great sounding earbud that also has a good noise cancellation, and you can use with devices that require you to have to plug into the device like a laptop or desktop that does not have Bluetooth, then these are what you are looking for.

I dont recommend these ear buds with the wah its functioning. Some critical area of concerns are the HFP festure which enables the ear uds to act as mic and headphones is not consistent and looks like a broken experence. The noise cancellation is good but the buds are weird uncomfortable to wear on and use. The aesthetics looks good in the pictures but feels really cheap and very ordinary. The cost for the buds is not justified when xompared to apple airpods. The app to configure the device is also not upto the mark. Here are few things that could help if B&W work on enabling the swift pairing with windows and finerune the call control for the earbuds with any host OS like android or IoS mac windows or linux will give it an edge. The only acceptable thing is the pride of owning B&W device but cannot use it to show-off … please do not waste your money on this

Fantastic sound. I still don’t understand how these little things can produce this kind of sound. Anybody compares these to all the Bose or AirPods or Sonys - just laugh. The sound is worth every penny. The rest is pretty mediocre, and the case is supreme garbage. Another thing I can’t understand- why would someone pair $400 earbuds with a flimsy cheap plastic case. Hence 3 stars.

I I wish I still had them but I don't so somebody stole them out of my work truck this they probably tried the pawn them for 20 bucks not realizing what they had in their hand these were an excellent pair of earbuds can't say enough about them when I was on the phone you could definitely hear me and did not have any other problems well thanks for stopping by and checking out this review I still had them

I owned this set for 2 years, unreliable connectivity, app never works as intended. Super finicky when you want to use only one earbud. The price is not worth your money. A set of $70 dollar headphones are worth way more then these.