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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $499.00

Customer reviews

Rating 4.5 out of 5 stars with 124 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Pi8 True Wireless Noise Cancelling In-Ear Earbuds for their fantastic sound quality, extended battery life, comfortable fit, and deep bass. Some find the connectivity to be a real downside and the touch controls to be inconsistent. While the active noise cancellation and design are appreciated, the price is a concern for some. Overall, the positive aspects of these earbuds seem to outweigh the negatives for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pi8 Bowers and Wilkins earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality built and color goes well with everything. I wish the Px8 earbuds McLaren edition would come out again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiophile True Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. Enough to convince me to sell my Sony buds which are generally considered some of the best on the market. These don't have quite as good ANC as Sony, but the detail in sound is more important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and easy to pair. Midnight blue is beautiful color. Definately great quality. Also comes with different size tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product, but I preferred the sound of the Denon Perl Pro. I loved the fit, but sound is the most important feature for me. The Denon PP fit me so i kept them and returned the B&Ws

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Audio Qualty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The audio quality is one of the best I have ever owned. The noise cancellation wprka great as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good B&W performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and fit nice, the detailed highs and lows are great. Very well a good quality B&W product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound... not so great controls... battery is ok... app is a little lacking...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    As good as your already thinking!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. Volume was even better when compared to Sennheiser or Sony. But i must have received some defective ones because when you get to 80%+ it would sound like busted speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so awesome you wil be amazed by the clarity of sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have amazing quality sound that makes them unique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pi8's from Bowers and Wilkins are the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an audiophile, the pi8 Bowers and Wilkins earbuds can't be beat. I have had tbe contender Sony WF-1000XM5 earbuds, but had to trade them in after multiple times, the individuals I call, or those who call me can't hear me through the Sony earbuds. The complaints were that I sound muffled or something else like I soud as if I'm under water.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but bad distortion.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. But, there is a distortion in the right ear. I had to return them and am waiting on the new pair. It sounded like if you turn your radio up too loud. I tried uninstalling the app, repairing them and putting them in and out of the case. Nothing worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than any earbuds I have tried .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality. It doesn’t hurt my ears after hours of using.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pi8

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best earbuds on the market today. Sound quality is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Music only!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use these for Music only then these are beyond superb but the real downside is connectivity and phone calls. When taking a phone call you sound far and muffled besides being disconnected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different brands of ear buds and these, by far, have the best sound quality. If you are strictly looking for sound quality, then I would definitely reccomend Pi8. But, the battery life is short. I wear these at work. 4 hours MAX.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Worth the price? Yeah, that would be a YES

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve come to know Bowers and Wilkins for their home audio speakers having a 5.1 system as my home entertainment system. Since I loved my speakers I was really anxious to get my hands on the Pi8 earbuds. I work in an open concept office for an engineering company and it really gets noisy, especially in the morning when we have our calls with our counterparts in India. The adjacent calls can be very distracting so I’m always looking for a pair of earbuds with active noise cancelling to help silence the noise. The Pi8 earbuds did not disappoint. Out of the box the medium tips that were already installed fit my ears perfectly. They do include 3 other pairs of tips so you can fine tune the fit to your ears. Also included is a charging case, a USB-C to USB-C charging cable and something you don’t usually see with other earbuds… a USB-C to 3.5mm jack audio cable (cool feature later). The charging case supports wireless charging so no need to plug in if you have a desktop wireless charger. The other feature of the case has to do with the included audio cable. This was a jaw dropper for me… the charging case can act as an audio transmitter if using the included USB-C to 3.5mm jack cable. So if you have a vintage audio player that doesn’t have Bluetooth you can use the tethered case as the interface. MIND BLOWN!!!! I have a stash of old iPods (yes, the old ones with wheel and audio jack) and now I can use them with the Pi8!!! Heck, I might even dig out my old Walkman cassette player!!! The Bowers and Wilkins Music app does a great job of linking 3rd party services such as Pandora and Tidal but I just use my Apple Music app or other streaming apps to push my music to the Pi8’s. With the app you can customize the touch controls, use the advanced equalizer to adjust the tone to your liking or I just leave it on True Sound which gets you a balanced output. You can also switch between pass through (which offers a bit of noise cancelling), noise cancelling or no noise cancelling. The app will also provide any firmware updates if any should be required. Finally the app also shows you the battery level for both the earbuds and the charging case. The sound quality is amazing. Switching between my rock, progressive rock, and audio books I find the True Sound audio output perfect without having to tweak the equalizer. I tend to wear my earbuds throughout the day due to the high noise level so I get in the habit of keeping my charging case’s battery at least 50% level and when I take a break away from my desk, I will toss the earbuds into the case. I get between 6 or 7 hours of full run time but since I do put them in the charger when I’m away from my desk I can usually go the whole day (11 hours) without having to worry about battery life. They are extremely comfortable, so I have no problem wearing them the entire day. The only ding I can give the Pi8’s is the price. At $399 it may be tough to justify for some but if you need a good pair of noise cancelling earbuds these are hard to beat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mine must have been defective!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes but quickly disappointed! I truly feel my pair were defective because the sound and noise cancelling were nowhere close to my Bose Ultra Quiet headphones I recently purchased. I had to increase the equalizer settings to their max to get any fidelity. I also tested the two pair with my TV sound in the background. With the Bose I could not hear any sound with the Bowers I was able to hear the voices, muffled, but still intelligible. I may try another pair in the future, but for now I’m sticking with Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds I've tried to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PI8's. Best buy delivers as promised as always!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music at its finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mess around with it’s natural sound it might just sound great but if like extra bass these might not be for you

    I would recommend this to a friend
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