Customer Ratings & Reviews

Which it could also bring a trial for the app for free

I love my new treadmill! Quality is amazing and I’m very happy with my purchase. Also great customer service with Best Buy.

Motor didn’t turn on after assembly. I have a Total Tech protection plan from Best Buy but was told I have to go through Bowflex for repair since it is brand new under warranty. Bowflex shipped a speed sensor, but they can’t schedule an appointment to install it. That goes through another company which is supposed to contact me. However they didn’t do anything but email to say they were monitoring the shipment. I had to call them myself after the part arrived. Then I found out repair is handled by a separate contractor and they don’t actually know his availability. You have to tell them your availability and then they message the repairman. After 72 hours when I heard nothing, I had to call back and they said he is only available one date, which I didn’t give them. So I gave more dates farther out and still have not heard anything back.

Works as advertised, bowflex is a good brand. and would definitely consider them next time.

When i got the treadmill i only had it for 2 weeks before it started acting up. I tried to return it and was told i wasn't able to. I couldn't even get a tech to come check it out. I was told to go through bowflex. My husband was running on the treadmill 10 incline at 2 mph. Towards the last 5 minutes of his workout he went to decrease the speed. It wouldn't go down. It started to go up in speed. He's already exhausted from his workout and the treadmill just keeps increasing in speed. He pulled the emergency cord and it still kept increasing in speed. He was too exhausted and worried he wasn't going to make it if he jumped off. Finally it randomly abruptly stopped. This happened twice. Then when i was on it it would randomly abruptly stop. I tried holding on to the sensors and the senors would shock you. I would never get this treadmill again. I wish i could return it instead of wasting all this money and a death trap.

Liked it when it worked. It broke 14 months later belt stopped moving. Regular used almost everyday.

I cannot recommend this due to safety concerns. It worked well for 5 months, then one day during my run the belt stopped abruptly and threw me. Error message "ERR BELT SPD". Will take support at least 1 week to send replacement motherboard and speed sensor. I cannot recommend this due to safety concerns.

So far so good. Wife has run multiple 3+ miles each time with no complaints. Set up and installation by Best Buy was great and well worth the money.

I would say it's smooth at this point and loving every moment of use.

Smooth and quiet. Very sturdy. Installation and delivery was free bc I have TotalTech which saved me $350. Lots of features.

Ive had it for a few months and use it everhday. Have not had any issues. Love how smooth it runs.

We love this. My wife and I use it every day. It’s a great machine and fits well in our house. I recommend it. Good product and good value.

It’s over priced other wise it’s ok for home pay it self for gym membership

No issues at all! Works exactly as advertised. Happy with our purchase so far.

I purchased this during Black Friday. It is a great heavy duty treadmill! Feels like the machines at the gym. No complaints so far.

We loved, great machine and recommend!!!very good quality

Perfect for the house Quality and durable highly recommend

Sturdy and well made. I love it! I actually enjoy using it. I’m very happy with my purchase.

Good solid treadmill. Functions well many setup / workout options & tracking.

Got just what I was looking for! Very nice treadmill just very heavy!