Customer Ratings & Reviews
- Model:
- 100909
- SKU:
- 6427196
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers consistently note that the Treadmill 10 has a wonderful overall performance and a lower noise level than other treadmills. However, some customers have expressed concerns regarding the functionality being limited by a paywall and the large size of the product packaging. Some customers have also mentioned the considerable weight of the treadmill and issues with the belt performance.
This summary was generated by AI based on customer reviews.
Assembly/Packaging not a great start.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaving a one star review until i can get some real tech support. I made it all the way to the last step (even though the T10 didnt come with enough hardware) and the pins on the electrical connectors for the monitor are misaligned. Putting this thing together is a giant pain and Bowflex tech support basically doesnt exist. Something over $1500 should at minimum come with the hardware needed and not be screwed up out of the box. Cant even turn it on.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We apologize for the inconveniences with your Bowflex Treadmill 10. We would like to help resolve any issues please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM. Wishing you the best on your fitness journey! - Bowflex Team
Great cardio workout machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill Is awesome! The incline option truly is awesome and helps to keep your body guessing. The different rate of speed and incline together is wonderful for joggers and walkers alike. I wish more people were able to afford this treadmill!!
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your TREADMILL 10. We wish you the very best on your fitness journey! - Bowflex Team
- Cons mentioned:Functionality
Error with console update
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally cannot use it since it needs to update. But it gets an error everytime I go ahead an ld update.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello - I'm sorry that you are experiencing an issue with the JRNY on your Treadmill 10 console. Our JRNY Support Team can help you. You can reach them directly by going through the console following these steps, tap Profile and then Feedback & Support. Here you can describe your issue and let them know of the error message that you are receiving in a message to them directly. You can also reach them over the phone at 888-986-5528, Monday - Friday from 6am to 5pm PST. - Bowflex Team
High quality treadmill
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this treadmill. Love the workouts as they really push you, and having the built-in screen is great for streaming content as you workout. It is bigger than most treadmills but it is very well constructed with high quality materials. We had the treadmill delivered, which I highly recommend. The package is incredibly heavy. Assembly took maybe a few hours including the unboxing but was not difficult. Happy we went with a slightly higher end more expensive machine. You get what you pay for!
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Treadmill 10. We wish you the very best on your fitness journey! - Bowflex Team
Pauses without being touched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Metal thread quality on bolts/tubing is weak and was difficult to get started without cross threading at times. After a few weeks of using the machine will constantly go into pause mode in the middle of workouts. Sometime rapidly between puss and active. It’s really a safety hazard. No hands on the machine whatsoever yet pauses.
No, I would not recommend this to a friendVery disappointed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this treadmill on December 26, 2022. It is a very well built machine and easy to set up. That is the plus side to the product. The downside is the JRNY installation process was a mess it. It said I was ready to start my personal fitness assessment and the motor never kicked on. Nothing was working the incline or speed absolutely nothing. Then the screen froze up. We tried to troubleshoot it and nothing. Spent 3 hours on the phone with Bowflex and they referred us to JRNY. They told us that all Bowflex users were having the same issue and it there was a bug in the latest updates. We can’t even use our new treadmill. We are very disappointed ☹️☹️. JRNY did say give them 48hrs to fix the problem. I guess I should have went with a Peleton treadmill instead.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We apologize for the inconvenience you have experienced with your Bowflex Treadmill 10. We would be happy to help! Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just some times get lock when I try to gt the magnet key
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're happy to see that you gave your Treadmill 10 a four star rating! If you are still having some trouble with the emergency key, we suggest reaching out to our Customer Care team - we are happy to help! Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7 AM to 4 PM PST. - Bowflex Team
- Pros mentioned:Overall performance
Bug in the system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boflex customer service is horrible The machine itself is awesome but you will probably have to fight tooth and nail to get it working It took 2 months to get ours working
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!- We appreciate you and your feedback! We apologize for the inconvenience you have experienced with your Bowflex Treadmill 10. We would be happy to help! Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
Dissatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the machine for a month and then it stopped working “UCB Error” I have been dealing with warranty for over two months and they just keep replacing random things that don’t fix the problem. Best Buy cannot help at all. For over $2,000 and an extended warranty purchase I expected a lot more support.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're so sorry to hear about your experience thus far. This is not the type of experience we hope to provide, nor is it the standard one. Please reach out to our Customer Care team so that we can take a look into your account and find the best resolution. We greatly appreciate you being a valued Bowflex customer. You can call Customer Care at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7 AM to 4 PM PST. - Bowflex Team
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. It’s big and heavy, but stable and that’s important when a +200lb guy is running on it. Screen is nice and assembly isn’t too bad.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Treadmil 10.
We wish you the very best on your fitness journey! - Bowflex Team
No name
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service it’s been a very good experience with salespeople and service providers
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Treadmill 10.
We wish you the very best on your fitness journey! - Bowflex Team
Treadmill review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my treadmill! Wish I could download my apps, like Pandora or Spectrum, but at least you can Bluetooth your phone and hear your music thru the speakers.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! - We appreciate you and your feedback! We are happy you are enjoying your Treadmill 10 and its features :) Wishing you the best on your fitness journey! - Bowflex Team
- Cons mentioned:Belt performance
Peace of junk. Don’t invest on this.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill is wast of money. Don’t invest on this treadmill. If it works you will enjoy for short period then the belt will stop completely.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We are sorry to hear about your experience with your Treadmill 10 and would love to help resolve any issues. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! -
Bowflex Team
You never regret!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill is incredible and the best part was the incredible price that we got from Best Buy,
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are delighted that you had a positive experience with your purchase. Thank you for your kind words. - Bowflex Team
Its a Bowflex!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this treadmill. It is still sitting in its box in the garage. We are going to have new carpet put in the room this is going. So we probably won't put together until then.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your TREADMILL 10. We wish you the very best on your fitness journey! - Bowflex Team
Bowflex Treadmill 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install, took me like two hours. I love that you get a one year subscription to the JRNY fitness app with the purchase
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your TREADMILL 10.
We wish you the very best on your fitness journey! - Bowflex Team
Great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my treadmill but only thing is the speaker on the monitor crackles and pops it goes from light sound to loud then medium. But overall it’s a good machine!
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are sorry to hear that you are having noise issues with your Treadmill 10 and want to ensure that we get you taken care of! To better assist you with this, we recommend that you call in on our Customer Care line. The Customer Care team can be reached at (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed.
– Bowflex Team
Best of the best!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great machine! Love the shocks at the bottom, these help your knees.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your Treadmill 10.
We wish you the very best on your fitness journey! - Bowflex Team
Arrived broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed up and down did not work. Was told by the installer bowflex models get a lot of returns/ DOA
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Bowflex Treadmill 10 and would to help resolve any issues. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
Incline function issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the treadmill, but 2 months into use the incline function from arm failed and can only use presets on board.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello! Please give us a call if you need further assistance. Thank you! - Bowflex Team
Customer Care: (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed.