Customer Ratings & Reviews
- Model:
- 100933
- |
- SKU:
- 6423990
Customer reviews
Rating 4.4 out of 5 stars with 430 reviews
(430 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the VeloCore Bike's high quality, ease of use, and enjoyable features, including the lean function and diverse workout options. Many appreciate the straightforward assembly process and the screen size. However, some users have noted concerns regarding seat comfort and occasional noise issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Android
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen makes buzzing noises sometimes. Not good . Other ways it would take 5 stars
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are sorry to hear that you are having noise issues with your VeloCore Bike and want to ensure that we get you taken care of. To better assist you with this, we recommend that you call in on our Customer Care line. The Customer Care team can be reached at (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed.
– Bowflex Team
Rated 4 out of 5 stars
Worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. There are a couple of things that could be improved with this product, but overall worth your money, imo. The bike is making a clicking sound sporadically, i think the wheel is hitting something that I am not able to see. I plan on calling a technician over since it should be covered by the manufacturer’s warranty. The scenic routes in the bike can look a little choppy at times, but its nothing I cant live with. Im sure with time JRNY will identify and rectify these issues.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us a review. We are always looking to improve, and your feedback is invaluable. - Bowflex Team
Rated 2 out of 5 stars
Greedy App
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid bike, but the app is completely locked down and requires a pricey monthly subscription. You can't even watch Netflix or anything without first paying for the Jrny app. Not to mention, the app auto-updates randomly, automatically logging you out (requiring log in again) and interrupts your workouts.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Thank you for taking the time to leave us a review. We are always looking to improve, and your feedback is invaluable. - BowFlex Team
- Pros mentioned:Quality
Rated 5 out of 5 stars
Wind runner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing less than spectacular, a dream indoor bike that everyone should have in their homes!
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Velocore 16. We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Love It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to try the Bowflex velocore 22” bike and I am pleased to say that it didn’t disappoint. The bike was pretty easy to put together and was easy to setup. I love that it comes with a one year work out membership that others don’t come with. It feels as if you are actually riding a bike and with the jrny membership having nature rides it’s a win for this bike. I would definitely recommend buying this bike over any other bike it you want a solid bike with many options.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We are thrilled you are enjoying your Velocore 22 and its features!! We appreciate you! We wish you the very best on your fitness journey! - Bowflex Team
- Pros mentioned:Quality
Rated 5 out of 5 stars
Great bike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy set up made it so easy! Great product, sturdy and works so well with fantastic features. JRNY app is good. Better bike than a peloton in my opinion.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are happy to hear that you’ve had a positive experience with your purchase. We wish you the best of luck on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Great bike and loads of fun to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got it assembled and have used it every day. I love the how to videos and the workout/programs. The other options such as the background videos, Netflix, music, it's all awesome. Only downside is I had a mechanical defect issue with the magnetic resistance, causing a clicking noise but best buy is replacing it. It is also a bit expensive for the 22" but I am enjoying the big screen VERY much.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friend- Pros mentioned:Quality
Rated 4 out of 5 stars
Its a good bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Works well. good quality...no issues with the gui
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friend Rated 1 out of 5 stars
Do not waste your time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to get the bike to function. I purchased one bike from Best Buy and the tablet would never work. I called Bowflex to have it fixed under warranty. They shipped me a part and after 3 weeks I had still not seen a technician despite calling several times. I exchanged the bike with Best Buy for a second try. This bike was marginally better in that the screen booted up. However, the programs rarely load and when they do it takes anywhere from 3-20 minutes to start. Additionally the second bike has a flu wheel issue and is very loud. I was initially really excited for this bike and all it’s features but I was never able to use them. Two bikes and one month later I’m returning the bike for a refund.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Bowflex VeloCore 16 Bike and would love to help resolve any issues, please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
- Pros mentioned:Features
Rated 3 out of 5 stars
High-Pitched Noise Defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this bike are outstanding. However, there’s a very high pitched noise coming from the flywheel area which reduces the frequency of use. BowFlex has sent a kit to effect repairs and I’m now awaiting the technician. The bike is only a month in use.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Velocore 16. We wish you the very best on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this bike but it’s hard to pedal. The resistance is heavy. Maybe I don’t have it set correctly
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Velocore 16. We wish you the very best on your fitness journey! - Bowflex Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put together and keeps workouts interesting... Looking forward to seeing how many more workouts arrive on the JRNY app.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are happy to hear that you’ve had a positive experience with your purchase. We wish you the best of luck on your fitness journey! - Bowflex Team
Rated 5 out of 5 stars
Great bike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bike! The program has a lot of workout options, keeps track of your workouts, keeps you motivated!
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback!
We are happy you are enjoying your VELOCORE 22.
We wish you the very best on your fitness journey! - Bowflex Team
Rated 3 out of 5 stars
I hate subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet my expectations of having private gym without subscription.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Velocore 16 and its features. Wishing you the very best on your fitness journey! - Bowflex Team
- Cons mentioned:Noise
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made noise when riding Bicycle right out of the box not one but 2 brand new Bicycle. Not happy Returned both Bicycles. I have a video of the sound it was making very annoying sound.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback. We are sorry for the inconveniences on your VeloCore 16. Wishing you the best on your fitness journey! - Bowflex Team
- Pros mentioned:Quality
Rated 5 out of 5 stars
Best Buy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second VeloCore bike. I like the first one so much I purchased this one so my wife and I can ride together.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We are so pleased to hear that you are enjoying your purchase! We wish you the best of luck on your fitness journey! – Bowflex Team
- Pros mentioned:Quality
Rated 5 out of 5 stars
Bike
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike. A MUST have bike in your home Gym . You won’t regretted. Great quality.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .We appreciate you and your feedback! We are happy you are enjoying your Bowflex Velocore 22. We wish you the very best on your fitness journey! - Bowflex Team
Rated 2 out of 5 stars
TLDR - Too many technical issues, returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a bike, it worked, but there were too many technical flaws. Once assembled, I noticed some static from the speakers, but it seemed to resolve itself, so I didn't think much of it. The bike was set up in the bedroom and at 3am, I was awakened by a loud static/white noise coming from the bike. I initially pressed the power button to turn it off, but instead of powering off, the bike simply restarted. After 3 cycles of trying to power off, I unplugged it. The next day I disassembled all the power connections, dusted them off, and reattached, double checking all connections were clean and secure. There was no static when I powered it back on, which I took as a good sign. However, the static sound quickly returned, this time at 12am. I did try to power it off once, but when that failed again, I unplugged it. The following day, I connected it to a smart plug and proceeded to tell Alexa to turn the bike on when I was ready to use it, and turn it off when I was done. This led to issues when there were updates. I would power on the bike to start a workout, but then it would need to update, eating up 5-10 min of my allotted workout time. Additionally, if another profile was logged in, sometimes it would allow me to switch without issue, but other times I had to enter my email and password. This is a bike in my house, I should not have to enter the username and password to switch profiles. No one else in the house is going to hijack my profile. The static was ever present, sometimes worse than other times. I even checked the connections again, but they were solid. Given these issues and irritations, I returned it.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey Katie - We're so sorry to hear about your experience while owning the VeloCore bike. This is not the type of service we wish to provide, nor is it the standard one. We apologize for any inconvenience this has caused, and we hope you will consider Bowflex for your future fitness needs. - Bowflex Team
- Pros mentioned:Quality
Rated 5 out of 5 stars
Do buy this bike!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible bike, incredible value. This bike is the best on the market hands down. Myself and my wife love it.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bowflex bike
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Easy assembly. Plus 1 year free jrny subscription, WOW, great way to keep the new year motivation.
This review is from VeloCore Bike (22" Console) Exercise Bike - Black
I would recommend this to a friend







