Customer Ratings & Reviews
- Model:
- BT1-999-2
- |
- SKU:
- 6411255
Customer reviews
Rating 3.4 out of 5 stars with 839 reviews
(839 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.4
Rating 3.4 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers enjoy the AutoGrip Clamp Mount's ease of use, reasonable price, compact size, and design. However, many customers reported issues with the mount's stability and ability to securely hold some phones, particularly smaller models or those with certain cases. Some also found it unsuitable for vent mounting. The phone compatibility is also a concern for some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Skip it. If your phone has a case, the bottom of the holder is too small.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for the feedback. What kind of device are you using? I'm sorry to hear your device wouldn't fit in the mount. Please consider Bracketron's other mounts which don't have the same size restriction, including our Magnet Mounts and Clamp mounts at Best Buy. If you have questions, please contact us at tech@bracketron.com and we'd be happy to help. Thanks! Bracketron Support
Rated 1 out of 5 stars
Too Fragile
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device broke right out of box. Very fragile material
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm very sorry to hear your AutoGrip Mount broke -- please contact us right away at tech@bracketron.com and we'd be happy to provide you with solutions. Thanks, Bracketron Support
Rated 1 out of 5 stars
Will return soon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay mounted. Ready to return it. If I Need a better solution!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy these!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not even make it through the day before having to replace it. Not worth the money!!
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble using the mount. What specifically went wrong in your experience? If you can reach out to us with some further details we will be able to better assist you. Please email [email protected] for more help. Thank you! Bracketron Support
Rated 1 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. do not buy. No wonder they were on clearance
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for offering your feedback. I'm sorry to hear you had a negative experience with the AutoGrip mount. Which aspect of the mount was giving you trouble? We'd be happy to help, please contact us at tech@bracketron.com with some further details and we will be happy to find a solution for you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Should have returned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Samsung, but it just did not hold the Phone well.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry to hear you had some trouble getting the AutoGrip Clamp mount to work with your mount. What kind of device are you using? This mount has a maximum width of 3.75 inches. Please contact us at tech@bracketron.com and we would be happy to help you out further! Thanks, Bracketron Support
Rated 1 out of 5 stars
Iphone holder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not fit my cell phone. I would not recommend anyone to buy it
No, I would not recommend this to a friendRated 1 out of 5 stars
Lo peor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lo peor no lo compren, se mueve, te raya el carro y el teléfono
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry to hear you had some trouble with your AutoGrip Clamp Mount. Please reach out to us via email at tech@bracketron.com and we would be happy to help you further with this issue. Thanks! Bracketron
Hola, gracias para tu comentarios. Lo siento que tuvo algunas problemas con el "AutoGrip Mount". Por favor enviar un correo electrónico a tech@bracketron.com y nosotros lo ayudaremos muy rapido. ¡Gracias! Bracketron
Rated 1 out of 5 stars
not stable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this thing because it didn't hold the phone securely
No, I would not recommend this to a friendRated 1 out of 5 stars
Answer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still use it but the product is a piece of crap.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry to hear you have had some issues with the AutoGrip mount. Which aspect of the mount is giving you trouble? Please contact us ASAP at tech@bracketron.com with some further details and we'd be happy to help. Thanks, Bracketron Support
Rated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. There was no place on my dash where it could be securely mounted.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi, thank you for reaching out! If your vehicle doesn't seem to be compatible with this vent mount, please consider the other mount applications we also offer at Best Buy: cup holder mounts, dashboard / windshield mounts, and CD slot mounts. We have a wide array of each of these and one of them will surely be ideal for your vehicle. Please reach out to [email protected] with any questions. Thanks! Bracketron Support
Rated 1 out of 5 stars
Not worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently falls pointing my phone towards the floor.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry to hear you had some trouble getting the AutoGrip mount to hold your device upright. Usually, if you place the vent clips in the bottom-most vent bar, it will be better supported at its base. This should ensure it does not point down. If you have further issues, please contact us at tech@bracketron.com and we would be happy to assist you! Thanks, Bracketron Support
Rated 1 out of 5 stars
Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Doesn’t work at all. Falls off my car vent every single time.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry to hear you had some trouble getting your AutoGrip to stay put. I'd recommend placing the vent clips into the bottom-most vent bar so that the mount is supported at its base. If your problem persists, please reach out to us at tech@bracketron.com and we'd be happy to assist you further. Thanks! Bracketron Support
Rated 1 out of 5 stars
not for heavy duty phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not hold my phone A21 samsung galaxy it was not stable enough
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry to hear you had some trouble with the AutoGrip Clamp mount. Make sure you place the vent clips into the bottom-most vent bar, so that the mount is supported at its base. This should ensure that your mount stays stable and secure. For further questions, please reach out to us at tech@bracketron.com and we'd be happy to assist you further. Thanks! Bracketron Support
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t fit my phone and a piece of it was snapped waste of money
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry to hear a piece of your mount was broken. Please shoot us an email at tech@bracketron.com and we would be happy to discuss further details and come to a solution with you. Thanks! Bracketron Support
Rated 1 out of 5 stars
Damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product can cause scratches on the dashboard when the holder drops
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello there, I'm sorry to hear your AutoGrip has caused scratches on your dash. I would highly recommend placing the mount clips into the bottom-most vent bar in your air vents so that it is supported at the bottom, and will not fall out. Please reach out to us at tech@bracketron.com so that we may receive some additional details from you regarding your issue & the scratches, and we will try to come to a solution with you! Thanks, Bracketron Support
Rated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product , my phone kept slipping from it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry you had some trouble with your device in this mount. Was your device slipping from the mount, or was the mount slipping from the AC Vents? Please contact us with some further information at tech@bracketron.com and we would be happy to discuss with you further. Thanks, Bracketron Support
Rated 1 out of 5 stars
did not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned item, arms not long enough to clip on vent.
No, I would not recommend this to a friend- Cons mentioned:Stability
Rated 1 out of 5 stars
Won’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like a good product but it keeps falling off.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Raul, thanks for your feedback. I'm sorry to hear you had some trouble getting the AutoGrip mount to stay in place. Please make sure you place the vent clips on the bottom-most vent bar so that it will be better supported at its base, this should ensure it does not fall. If you have further issues, please contact us at tech@bracketron.com and we would be happy to assist you! Thanks, Bracketron Support
Rated 2 out of 5 stars
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. The holder doesn’t stay in place. Would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry to hear you had trouble with the AutoGrip Clamp Mount. Was the mount falling out of your vents, or was your device falling out of the mount? Please contact us as soon as possible at tech@bracketron.com and we'd be happy to provide you with solutions! Thanks, Bracketron Support









