Customer Ratings & Reviews
- Model:
- BT1-924-2
- |
- SKU:
- 5776920
Customer reviews
Rating 3.8 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers praise the MagnetXT Dash Mount's strong magnet, ease of use, and stability, frequently citing its secure hold on their smartphones and effectiveness for GPS navigation. However, some users experienced issues with the adhesive's stickiness and the mount's compatibility with wireless charging. The mount's quality was also generally well-received.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Missing parks and not good with bigger phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.missing the magnet that attached to the phone. It does not work well with bigger phone. When you plug in the charging cable it hardly fits on the windshield.
No, I would not recommend this to a friend- Cons mentioned:Stickiness
Rated 2 out of 5 stars
Good, almost great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in every aspect except it doesn't want to stay stuck to dash in hot summer months. Kept falling off all summer
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm water and let it air dry?
Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Pros mentioned:Ease of use, Magnet strength
Rated 5 out of 5 stars
Great phone bracket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of use and the magnet are nice and strong - better than others I have purchased in the past.
I would recommend this to a friend Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because it was on sale. The adhesive suction cup wont stick anymore. tried cleaning it but it just falls off, even without holding a phone.
No, I would not recommend this to a friendRated 5 out of 5 stars
General Merchandise Shopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping for miscellaneous items for use as Christmas presents. I found the items I was seeking on display. I did need some assistance in locating some of the items.. The items were well received as presents on the holiday.
I would recommend this to a friendRated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone 7 Plus so I was worried about my phone being too heavy for this amount. This was not the case and it held my phone with no problem while I was doing Uber! For the price I paid I would highly recommend this product.
I would recommend this to a friend- Pros mentioned:Magnet strength
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product comes with a sticky bottom to stay on your dashboard which doesn’t actually stay and came off almost as soon as I put it on. The package I got only had 2 magnets, not 3 like advertised and those magnets were super strong which worked well until you tried to take your phone off and the magnet stayed on the mount and came completely off the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Kayla, thanks for the feedback. The dash mount works best on flat surfaces with little to no texture. Heavily textured areas can make it challenging to create an airtight suction seal. As for the stickiness, you can restore the factory condition by washing with warm water and letting it air dry. As for the metal plates, these were replaced with two higher quality ones as part of a packaging redesign which does not yet appear reflected on Best Buy's website. The updates will be applied immediately, thank you for bringing that to our attention. Finally, the adhesive on the metal plates has been extensively tested, and unless you have a highly textured case (or very soft rubberized one), there should not be an issue. We would be happy to send you a replacement plate as well as another thinner one that may work better inside your case. Please reach out to [email protected] to coordinate replacement details. Thanks, Bracketron Support
- Cons mentioned:Stickiness
Rated 2 out of 5 stars
Wouldn’t hold my iPhone 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good idea at the time. Adhesive wasn’t strong enough to hold my phone. Returning it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
This mount will hold your iPhone 7, depending on the phone case, you may need to place the metal plate on the outside of your phone case. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 5 out of 5 stars
Great magnetic mount.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strongest magnets I’ve found. Works with an otter box covering the magnet. Only downside is this is my second time purchasing, the first one melted off my windshield during the Sumer heat.
I would recommend this to a friendRated 5 out of 5 stars
My real Friend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best thing that I have ever. I love it and I enjoy to use it every day
I would recommend this to a friendRated 5 out of 5 stars
Powerful Magnetic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this on the road because her new car no longer offers mounting to the CD player because new cars don’t have cd players anymore. We have had it a couple months and it has held up well.
I would recommend this to a friend- Pros mentioned:Ease of use, Hold
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, convenient location on dash, holds tight due to strong magnetic force.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, and perfect size! I am really happy with this purchase!
I would recommend this to a friend- Cons mentioned:Stickiness
Rated 3 out of 5 stars
Fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to stick for most part If too cold or hot detaches Upside of that is does not permanently leave mark on car surface. Look out for clamp that helps it attach to dash. It’s strong and with pinch like a son of a gun. So, overall does not stay put permanently or daily for that matter.
I would recommend this to a friend Rated 3 out of 5 stars
Stronger magnet would help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some cases require the mounting pad to be covered resulting in the case being between the pad and magnet. A bit stronger magnet would be perfect.
I would recommend this to a friend- Cons mentioned:Stickiness
Rated 1 out of 5 stars
I don't recommend this mount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone mount when I started driving for Uber and it left me feeling nervous and embarrassed. Before leaving on my first trip I attempted to stick it to my dashboard and it wouldn't stick so I applied it to my windshield and it kept falling off while I was driving causing me to get lost and feel embarrassed in front of customers while driving.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Suction
Rated 1 out of 5 stars
Must Have Smooth Dashboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My vehicle does not have a smooth dashboard, so the sticky suction cup would not stay mounted on the dash. I tried this product because I didn't want to mount anything to the windshield. I'm not sure if it would stay mounted to a smooth surface. However the magnetic components that go on the phone and hold it to the stand were very useful and held well.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 5 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still sticks to my windshield, its perfect for hands free driving
I would recommend this to a friend- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Don't Waste Your Money!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I got was open box and wouldn't stay stick to my dash. I was at traveling for work and near a store, so was easy to trade out. Same thing happened to the second one. I live over an hour away from an actual store so not bothering to go trade it out. I will get some double sided table and hope this helps.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to read this was your experience, we'd like to offer our support. Please drop us a line: [email protected]
- Pros mentioned:Stability
Rated 4 out of 5 stars
Holds my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds good thus far but my phone bounces around making it annoying when I’m using navigation.
No, I would not recommend this to a friend





