Customer Ratings & Reviews
- Model:
- BT1-924-2
- |
- SKU:
- 5776920
Customer reviews
Rating 3.8 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers praise the MagnetXT Dash Mount's strong magnet, ease of use, and stability, frequently citing its secure hold on their smartphones and effectiveness for GPS navigation. However, some users experienced issues with the adhesive's stickiness and the mount's compatibility with wireless charging. The mount's quality was also generally well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works perfect for my car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem to install and works great I would recommend this to my friends
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meeting my needs. Functional and inexpensive. Will recommend.
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds my phone. It does exactly what it is supposed to do.
I would recommend this to a friend- Cons mentioned:Suction
Rated 1 out of 5 stars
do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suck system does not work, there is no way the phone is held long term. it constsntly falls.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry you had some trouble with the suction cup on the MagnetXT mount. I would suggest cleaning off your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
Rated 5 out of 5 stars
I thought it wasn't going to work but it's working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product it really does thick very good...
I would recommend this to a friendRated 5 out of 5 stars
simple to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just stick to dash or windshield- holds securely anywhere
I would recommend this to a friendRated 2 out of 5 stars
Wasn't worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount was beautiful but the magnet wasn't that good my phone fell off and hit this transmission cracked the screen protector.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device for the price, would recommend it anyone
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds phone securely, adhesive outs holding up as well
I would recommend this to a friend- Cons mentioned:Suction
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!! The suctioning part would not hold!!! I would not recommend
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Lacee, thanks for your feedback! Here's some tips to get the mount to suction –– I would suggest cleaning off the dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is garbage. Doesn’t stick to my dashboard, doesn’t hold my iPhone 12, waste of plastic and money.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry you had some trouble with the suction cup on the MagnetXT dash mount. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. We would like to get some further details from you on why your device isn't staying on the mount –– please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
- Pros mentioned:Magnet strength
Rated 1 out of 5 stars
Phone mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Magnet was great but base not sticking to any part of my dashboard Feel like I threw money away
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble getting the mount to stick to your dash / windshield. I highly recommend cleaning off your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. It's also possible that your dash is not compatible with a suction mount, based on its texture. I highly recommend considering our other mount applications, such as cup holder, CD Slot and Vent mounts. If your issue persists, please send us an email at tech@bracketron.com and we will try to work out a solution for you. Thanks, Bracketron Support
- Cons mentioned:Suction
Rated 1 out of 5 stars
Dash smartphone holder
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. The suction cup never sticks and my phone falls off the dash every time.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry you had some trouble with the suction cup on the MagnetXT mount. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
- Cons mentioned:Suction
Rated 1 out of 5 stars
Steer clear of this phone "holder"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone mount was the worst one I have ever bought. It wouldn't stay suctioned to my dash.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry you had some trouble with the suction cup on the MagnetXT dash mount. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
Rated 2 out of 5 stars
Car phone holder
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice looking car phone holder.. but too much trouble on gripping my dashboard it doesn’t stick and it falls all the time.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry you had some trouble with the suction cup on the MagnetXT dash mount. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider our other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not stick to my dashboard at all . I do not like it . I will be returning
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry you had some trouble with the suction cup on the MagnetXT dash mount. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider our other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
Rated 1 out of 5 stars
Mounting on windshield
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting on glass windshield has lots of issues. 1. Mount would fall off while on the road be cause of suction/adhesive area doesnt stick well. (This happens on many occasions) 2. You cant charge and mount in certain areas 3. Certain areas of glass would catch sun glare on cell. 4. It leaves glass dirty or smeared. I would buy mount that's closer to stereo system so I can charge and mount. Plus it's not it the way of my view.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Shawn, this is Kaleb with Bracketron. I'm sorry to hear you had some issues with the MagnetXT mount. In order to properly suction the mount, make sure you rinse off both the dash / windshield in your vehicle as well as the rubber suction cup on the mount, in order to ensure there is no residue blocking suction. For more help, please reach out to us at [email protected] and we'd be happy to assist! Thanks, Bracketron Support
Rated 2 out of 5 stars
Good for a few weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the mounting instructions of the manufacturer and the store clerk for cold weather mounting and it lasted 3 weeks. It's going back tomorrow.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really stick and if it does, it pops off in less then a minute
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Kimber, I'm sorry to hear you had some trouble with the MagnetXT Dash mount. I would highly recommend cleaning off both the suction cup as well as your dashboard with water in order to ensure there is no residue blocking suction. If your issue persists, please reach out to us at Tech@bracketron.com and one of our representatives would be happy to assist you. Thanks! Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. Constantly looses suction. Maybe I should say it doesn’t suck and that’s the problem.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support





