Customer Ratings & Reviews
- Model:
- BT1-924-2
- SKU:
- 5776920
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers praise the MagnetXT Dash Mount's strong magnet, ease of use, and stability, frequently citing its secure hold on their smartphones and effectiveness for GPS navigation. However, some users experienced issues with the adhesive's stickiness and the mount's compatibility with wireless charging. The mount's quality was also generally well-received.
This summary was generated by AI based on customer reviews.
Okay for one owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that you need a magnet on your phone for it to work. If you do not, you cannot use it
No, I would not recommend this to a friend- Cons mentioned:Stickiness
Dash Mount
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stick well. Bracket broke too easily within 1 month.
No, I would not recommend this to a friend - Cons mentioned:Stickiness
Not so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like this product it would never stick good
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. Thanks for your review! I'm sorry to hear you had some trouble getting the mount to stick. I recommend cleaning off both the suction cup on your mount as well as the surface of your vehicle with water, in order to ensure that there is no residue blocking suction. For more help, please reach out to us at [email protected] and we'd be happy to assist you. Thanks, Bracketron Support
Phone holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not mount well continued to disconnect did not stay put
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry you had some trouble with mounting the suction cup. I would suggest cleaning off your windshield as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
Doesn’t stay in place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in place even after cleaning the surface several times and reapplying
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Michael, this is Kaleb with Bracketron. I'm sorry to hear you're having some trouble with the suction on the MagnetXT mount. Please reach out to us at [email protected] for some tips and tricks as well as support in this matter. Thanks, Bracketron Support
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was designed very poorly fell off my dash as soon as I placed it
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there James, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble with the suction cup on the MagnetXT mount. I highly recommend cleaning off your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. It's also possible that your dash is not compatible with a suction mount due to its texture. Please consider our other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com with some further details and we will try to work out a solution with you. Thanks! Bracketron Support
Did not hold phone securely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store because it would not hold my Iphone 11 securely
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item didn’t hold up for 2 weeks and I didn’t bother to try to get a refund
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Obstructs vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before buying, make sure it will fit into your vehicle conveniently. My poor review is because it turns out there is no good place in my car to mount this other than the "top" of the dashboard where it is an obstruction.
No, I would not recommend this to a friendmagnetic dash mount for smart phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned, didn't fell it held the phone well purchased camera & map system & had them installed
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately broke after putting phone on the “secured” holder. Wouldn’t recommend anyone buying this. Go to autozone and buy one that actually works as advertised.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some issues with the mount right away. If you are able to provide some more details on the issue, we'd love to try to come to a solution with you. Please reach out to us at [email protected] and we'd be happy to help! Thanks, Bracketron Support
Bracketron - MagnetXT Dash Mount
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device would not stay connected to my dashboard constantly. It would fall down when driving over semi rough roads and highways. Don't buy
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble getting the mount to stick to your dash / windshield. I recommend cleaning off both your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking suction. Should you have further questions, please reach out to us at [email protected] and we will try to come to a solution with you! I'm sorry that your experience did not live up to expectations. Thanks, Bracketron Support
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage didn’t have the magnets for phone threw in garbage wasn’t going to drive a 1 1/2 to return to store no luck with customer service junk
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Chip, this is Kaleb with Bracketron. I'm very sorry to hear that your mount was missing some pieces. Please reach out to us at tech@bracketron.com with some details on the issue and one of our representatives would be happy to help and likely send you some of the metal plates you're referencing. Thanks! Bracketron Support
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work. The auction plate loses its grip as soon as the phone is added.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry you had some trouble with the suction cup on the MagnetXT mount. Please try cleaning off your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support
magnetic phone holder for auto.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the piece where the phone goes kept sliding down it could not take the weight of my phone. So I returned it.
No, I would not recommend this to a friendUnsuccessful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for heavy phones during summer heat I just couldn’t get it to stick on my dash and when I did my phone just peeled it right off with the weight
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello Miri, this is Kaleb with Bracketron. Thank you for your review, I'm sorry to hear about your troubles with the MagnetXT mount. Before applying the mount to your dash, make sure you clean off both your dash and the mount's suction cup with water to ensure there is no residue blocking the suction. For more help, please reach out to [email protected] and one of our representatives would be happy to assist you! Thanks, Bracketron Support
Don’t buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst bracket ever! It keeps falling. I send an email and all they said was to clean the surface which is clean. Don’t buy
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm very sorry to hear you couldn't get the mount to stay on your dash. It's possible that your dashboard has a texture which is not compatible with suction cup mounts such as this one. I would highly recommend looking into our other mount applications such as Cup Holder, CD Slot, and Vent mounts. We'd be happy to discuss this further if you would like to shoot us an email at tech@bracketron.com, thanks! Bracketron Support
Not worth to buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom side does not stick to the car front side at all, cause the fall cellphone all the time! Very dissopointed.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble with the suction cup on the MagnetXT mount. Make sure you clean off your dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking suction. It's also possible that your dash is not compatible with a suction mount due to its texture. Please consider our other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com with some further details and we will try to work out a solution with you. Thanks! Bracketron Support
Adhesive Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it's too hot in AZ, but this would not stick in my car. Must return and buy something else. Would not recommend it to anyone.
No, I would not recommend this to a friendPhone mount
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very bad product and i will not recommend it,so disappointing for the price paid for it
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, I'm sorry to hear you had a negative experience with the MagnetXT Dash mount. We would like to get some more details from you regarding what specifically went wrong so that we may better assist you and provide some solutions. Please contact us at tech@bracketron.com and we would be happy to help. Thanks! Bracketron Support