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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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65%would recommend to a friend

Customers are saying

Customers recognize the PwrUp Qi Gravity 10W Fast Wireless Charging Mount's effective wireless charging and ease of use. However, some users experienced issues with compatibility, particularly concerning the mount's adhesion to various surfaces and its stability. Concerns were also raised regarding the device's tendency to overheat certain phones. While many found it simple to use, the reliability of the mounting system proved problematic for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 250 reviews
  • Rated 5 out of 5 stars

    Easy 2 use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so easy to setup. Have it done in like 5 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good suction. Keeps the phone in place and charged!

    I would recommend this to a friend
  • Cons mentioned:
    Stickiness

    Rated 1 out of 5 stars

    Do not get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part does not stick to the anything. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi, this is Kaleb with Bracketron. If you're having issues with the adhesive on your mount, make sure you clean the rubber off as well as clean off the dash in your vehicle to ensure there is no residue to prevent the adhesive from being effective. If you're still having trouble, we'd love to help you find a mount that suits your vehicle best. Please reach out to [email protected] for more help. Bracketron

  • Rated 2 out of 5 stars

    Did't fit well in Jeep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Best Buy and returned it as it did not sit well on the dashboard of my car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I actually used this product, it was so convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with charging port

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging port and the cable it self stopped working after 5 months of use. The port is loose inside and the cable just doesn’t stay in. But even when I tried the cable on another device in the house it does not charge, so it’s broken too.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Karla, this is Kaleb with Bracketron. Thank you for your review! I'm sorry to hear that you had a poor experience with your PwrUp Gravity mount. Please reach out to us at [email protected] and we would be happy to discuss this with you further and try to come to a solution. Thanks, Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very sturdy and it didn't charge my phone. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient product!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone car holder. It’s the best one on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful while driving! Great item to have in car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the item fit perfectly in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget and works well in the car would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for both charging and hands free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is used for both charging and hands free

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product. Awful return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to secure to the car vent louver. Clumsy to use. Over-priced. Worst thing about this purchase is the ridiculous return policy of Best Buy - 16 days. Not customer friendly, especially if you are purchasing a gift and not to mention the current pandemic.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble getting the mount to stay in your vents. I would highly recommend placing the vent clips into the bottom-most vent bar in your vehicle's air vents, so that it is better supported and stays secure. I'd like to get some more information from you so that we may better assist you and come to a solution. Please reach out to us at tech@bracketron.com and one of our reps would be glad to assist you. Thanks, Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my otter box and iPhone 11 Pro max

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit will not change Apple phones. Overal quality poor.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hey there Nick, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble charging your device with this mount. The PwrUp Gravity mount is designed to work with any device that supports Qi charging, such as the newer Apple iPhones. If your mount is not charging the device, it must be a faulty mount. Please reach out to [email protected] and we'd be glad to come to a solution with you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Completely damaged my car!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. Completely damaged the vents in my car AND it still won’t stay in there. (For reference for buyer beware, we have a 2019 Infiniti QX 60- do not purchase if looking for use in this vehicle!)

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thank you for your feedback. I'm sorry to hear you had some issues with the PwrUp Qi Gravity Mount. I would highly recommend placing the vent clips into the bottom-most vent bar so that the mount is supported at its base. This should secure the mount and prevent it from falling at all. Regarding your vehicle, please reach out to us at tech@bracketron.com and we'd be happy to discuss with you further! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Wireless phone charger/holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless. Does not charge my iPhone XS Max even without it being in the case. Suction mount does not hold phone stable constantly coming off. Very flimsy. Not worth the money spent. I’m sure there are other mounts that a of better quality.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi, this is Kaleb with Bracketron. I'm sorry to hear about the issues you're having with your PwrUp charging mount. If the charging function is simply not working, it may be that you have received a defective mount. We would love to come to a solution with you on this. If interested, please reach out to [email protected] for more assistance. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in record time. Do not recommend as a means to hold your phone and charge. Pieces broke off of the mechanism and it feel off of the vent within 2 months with minimal use.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thank you for your feedback. I'm sorry to hear your PwrUp Qi Gravity mount broke. We would love to get some further details from you so that we may better understand what happened. Please reach out to us at tech@bracketron.com and one of our representatives would be happy to discuss with you! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Never stayed stuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item. One part was not in the box, and when I tried sticking it to the clean windshield it fell off an hour later. So I tried sticking it to the clean dash and it fell off again.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear about your issues with the PwrUp Gravity mount. Be sure to rinse off the suction cup on the mount as well, in order to ensure there is no residue blocking suction. If you're still having trouble, please reach out to [email protected] for further assistance! Thank you, Bracketron Support Bracketron