Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.5 out of 5 stars with 250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers recognize the PwrUp Qi Gravity 10W Fast Wireless Charging Mount's effective wireless charging and ease of use. However, some users experienced issues with compatibility, particularly concerning the mount's adhesion to various surfaces and its stability. Concerns were also raised regarding the device's tendency to overheat certain phones. While many found it simple to use, the reliability of the mounting system proved problematic for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 250 reviews
  • Rated 1 out of 5 stars

    Returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. It wasn’t strong enough to hold the iphone 11 up when vent mounted. Didn’t have a push button to open the arms so awkward to try and open. May work fine as a dash mount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the business

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It states that it is a fast charger, but I put my phone to charge on it and 20 minutes later it was still at the same percentage charged. Looks ok, a little too bulky for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as it was supposed to.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to keep plugging in and unplugging it to charging if I took phone out and put back in. The port came loose and had to take out apart to be able to plug it in again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big mistake buying this it does not stick to the dash like I hoped Very difficult mounting and then placing phone in charger Don't buy

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi James, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble with the suction cup on the PwrUp Qi Gravity mount. I highly recommend cleaning off your dashboard as well as the suction cup on the mount with some water in order to ensure there is no residue blocking the suction. It's also possible that your dash is not compatible with a suction mount, I'd consider our other mount applications such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com with some further details and we will try to work out a solution with you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Worked about one day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bracketron - PwrUp Gravity is a wonderful idea, if it worked. After I had it installed, the item ceased to work and I returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hassle

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many pieces to keep up with. Did not charge in a decent time frame at all. Used it all day and never got a full charge. Item was returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Support issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger isn't strong enough to hold your phone in it without it flopping down all the time. It also heats up your phone really fast while charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this 0 stars I would its really bad Quality for the price I made the wort mistake of pay 50 dollars for this.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm very sorry to hear that your PwrUp Qi Gravity Mount didn't work the way it was intended. I'd love to get some further details from you so that I can better understand what went wrong and provide a solution for you. If you'd like to do so, please reach out to us at tech@bracketron.com and we'd be happy to help. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Find something else

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless...After about 5 minutes the adhesive quit sticking. Wife purchased some additional adhesive pads and they failed as well.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi Joe, this is Kaleb with Bracketron. I'm sorry to hear about your troubles with the PwrUp Gravity mount! Before you apply the mount to your or windshield, make sure you clean off the rubber on the mount as well as your dash / windshield with water to ensure there is no residue blocking suction. For additional assistance, please reach out to [email protected] for more help! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Didn’t last

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the product after a couple days of use due to it not holding or sticking where needed. Needs a better adhesive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Holder for car

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product. Would not stay on dash kept falling off.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thanks for your feedback. Here's some tips to get the mount to suction to your dashboard –– I would suggest cleaning off the dashboard as well as the suction cup on the mount with water in order to ensure there is no residue blocking the suction. In case your dashboard is not compatible with suction mounts, please also consider Bracketron's other mount applications, such as cup holder, CD Slot and Vent mounts. Please send us an email at tech@bracketron.com and we would be happy to discuss further with you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Doesn’t stick on dashboard for long.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stuck to my dashboard for a couple of weeks, but now won’t stick. Going to see if I can return it

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, I'm sorry to hear you had some trouble with the suction on the PwrUp Qi Gravity mount. Make sure you rinse off the bottom of the mount and the dashboard with water in order to ensure there isn't any residue blocking suction. There's also a clamp on the back of the mount which you can lift up and then press down once you have the suction cup in place, which secures the mount further. If you have any questions, please reach out to us at tech@bracketron.com and we'd be happy to help. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Avoid it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing I have ever bought at best buy, Expensive and not sturdy at all, the "wireless" charger doesn't work too.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Guss, this is Kaleb with Bracketron. I'm sorry to hear you had some trouble with your PwrUp Gravity Charging Mount. I assure you we can give you some tips on how to best use the device, because it is designed to firmly stick to your dash or windshield. The charging feature is also meant to work even through a phone case. Please reach out to [email protected] and we would be happy to help! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Awful product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was awful. It made the phone and it doesn't stay in place, and the phone isn't fitting firmly in place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t always charge my phone when sitting in the

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not always charge my phone when I place it in the cradle. When it does work it works well!

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We apologize the charging experience has been unreliable from your Qi Gravity mount - but that's something we're happy to help fix. Please get in touch with us via [email protected] or call 952.230.0246 (M-F 8am-5pm) We will troubleshoot or replace the product at no cost to you! -Blaine Bracketron

  • Rated 1 out of 5 stars

    Mount phone holder

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work well. I bought it as a gift for someone and they returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t a fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style of the charging pad but it wouldn’t charge fast it took so long for my phone to charge

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Jay, this is Kaleb with Bracketron. I'm sorry to hear you're having some troubles with the PwrUp Gravity mount. This mount is intended to be fast charge, so something may be wrong with the mount you have. Make sure there is nothing blocking the connection between the phone and the mount other than a phone case. Please reach out to [email protected] for further assistance moving forwards. Thank you, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Flop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not so happy doesnt stay mounted doesnt charge phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rattled when u didn’t have anything in it and the charge wasn’t worth a lick don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did like it. The quality and the suction cup style is not for me. Returned the item

    No, I would not recommend this to a friend