Customer Ratings & Reviews
- Model:
- BT1-665-2
- SKU:
- 5610709
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the TripGrip Car Holder's ease of use, stability, and secure phone grip. Many appreciate its adjustability and compatibility with various phone sizes, finding it easy to install and a good value for the price. However, some users noted concerns about compatibility with certain car vents and the release button's design. A few also mentioned the holder's relatively light weight as a potential issue for heavier phones.
This summary was generated by AI based on customer reviews.
It was horrible.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get it in my vent. It was the worst thing I’ve bought for my car
No, I would not recommend this to a friendBad idea.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work well. It’s a waste of money and time trying to make it works.
No, I would not recommend this to a friendPhone keeps falling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't strong enough to hold a 6S up. It tilts towards the floor. Not really a fan.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to hear you had a poor experience! We do offer a great warranty and will work with you to find a solution that meets your needs. Please reach out to [email protected], and one of our representatives will be happy to assist you. Thanks, Bracketron Support
Plastic poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle broke within few weeks. The plastic is not strong enough to last.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We apologize you were less than satisfied with your TripGrip, please allow us to offer some resolution by reaching out to us at [email protected] and we may be able to replace your product.
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used this thing for a day before the peg snapped.
No, I would not recommend this to a friendCheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke on me within a few months. I could not figure out what happened.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
No quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is broken when I use two days .No quality.
No, I would not recommend this to a friendAlready broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the item less that’ll a month and already broke. Poor quality
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Tim, we apologize for your experience. If you are interested in seeking out alternative options, please reach out to [email protected] for help and assistance. Thanks, Bracketron Support
Poor choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus does not work for me. Cheaply made and I wasted my money on it.
No, I would not recommend this to a friendwouldn't trust my S7 with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned product as overall felt cheap and didn't believe would hold up well with time.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other mounts, which may work better for you. Please feel free to contact [email protected]. One of our representatives would be happy to help you find the right mount.
Thanks,
Bracketron Support
Not wrong enough for larger phones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an IPhoneX and this couldn’t hold the weight of the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi! We're sorry to hear you had issues with the weight of the phone. In order to receive some tips on how to better use the TripGrip, feel free to email [email protected]. Thanks!
Piece of junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept falling off the AC vent, lost a small piece. Got screwed.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Jimmy, this is Kaleb with the Bracketron team. If you're having issues with the mount staying on the vent, it may be that your car does not have compatible vents for this mount. If you'd like to look into a mount that suits you best, please reach out to [email protected] for help. Thanks, Bracketron Support
Worked while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked to fall out of the vents in my car a lot. Finally broke in less than a month.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t stay in it place ... I need to fix it over and over
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Susy, I'm Kaleb with Bracketron. I'm sorry to hear about your issues with the TripGrip. Vent design varies by car, so it's possible the vent mount may not be the best option for your vehicle. We will work with you to find you the mount that suits you best. If you're interested, reach out to [email protected]! Thanks, Bracketron Support
Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though Best Buy delivered in time, the quality of product is not good & not worth.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is poorly made. Does not stay connected. Very cheaply made.
No, I would not recommend this to a friendNot good !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is bulky and Fragile . I already had to get a new one
No, I would not recommend this to a friendbroke in under 45 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap plastic and clips broke, Great concept...cheaply made.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .If you're interested in replacement vent clips or product, please let us know how we might resolve this for you: [email protected]
Bad charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger broke as soon as I used it. I would not recommend
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Terrible phone mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold my phone properly. Would love to get a refund
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .So sorry to hear this. We're here to offer support, please contact us: [email protected]