Customer Ratings & Reviews
- Model:
- KF7170
- SKU:
- 6355890
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the BrewSense 12-Cup Coffee Maker for its ease of use. Many users find it simple and straightforward to operate, making it a great choice for those who want a hassle-free coffee-making experience. Additionally, customers appreciate the coffee's taste and temperature, with some noting that it brews at a high temperature for a full-flavored cup.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Looks great and works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works well. Coffee tasted great. Does it's job.
I would recommend this to a friend Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice coffee maker. Nothing crazy, just a good coffee maker.
I would recommend this to a friendLove the Braun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Braun is a coffee maker thatI have had for many many years until recently andI have purchased again for that reason
I would recommend this to a friendjohn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as user friendly as I expected, short people will have a hard time checking the water level without dropping the carafe or spilling, moisture forms on the front panel will probably return it...
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hello, we are sorry to hear you did not find our coffee maker as user-friendly as you were hoping for. Please know your satisfaction will always be our top priority, so if we can be of any assistance in making your coffee brewing experience better, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-888-977-3578 and one of our friendly associates will be happy to speak with you. Thank you.
Good coffee maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is great. Braun used to be one of the best. Been a while since I've purchased one. Too bad some, or all, are made in China now. That will influence my decision to buy another Braun in the future.
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Braun Coffeemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little bigger than I thought it would be but otherwise it is working fine so far.
I would recommend this to a friendBrand response from Braun Customer Care
Posted .Hi Linda, we hope you continue to make delicious coffee with our Braun BrewSense Coffee Maker. Thank you.
Great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Very easy to use and makes a great cup of coffee
I would recommend this to a friendDefective - and too short a return window
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't delay in setting up and testing this coffeemaker. I delayed because of travel, only to find out it is defective. The on/off switch doesn't work. I am now one week past the return period, which is only two weeks. Best Buy this is not long enough!
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hi L. Johnson,
We are very sorry to hear you had such a negative experience with your BrewSense Coffee Maker. We understand how frustrating this situation could be and we would appreciate the opportunity to correct the issue. Please contact our Customer Care Team Monday-Friday, from 9am to 8pm at (888)977-3578 and a coffee specialist will be happy to assist you.
Thank you.
Better online
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maker looks better online than in person. I returned it.
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hello, we are sorry to hear you did not enjoy the design of our Drip Coffee Maker. While we understand this caused you to return your unit, your satisfaction will always be our top priority, so please feel free to give us a call at 1-888-977-3578 Mon-Fri between the hours of 9:00 am - 8:00 pm est. or reach out to us via our website and one of our friendly associates will be happy to assist you finding a unit more suitable to your needs. Thank you.
- Pros mentioned:Ease of use, Overall performance
Brun coffee 12 cups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great i absolutely love this coffee pot recommend this 12 cup coffee pot easy to use
I would recommend this to a friend Disappointed, terrible design of the Carafe lip.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I usually don’t write reviews, but rely on them before making purchases. I must confess I didn’t read any on this product. The good is, the coffeemaker makes good tasting coffee, but the bad is, every time I pour from the coffee carafe, it leaks out everywhere. The lip, where the coffee come out of the pot, is to wide. No one wants to clean the counter every time you pour a cup of coffee! Trust me, I have had many many coffeemakers in our 47 years of marriage, and this is the worst one I have ever had. Would love to return it!!! Would not recommend this product. Too many options on the market to settle for this one!
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hello Ethel,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.
- Pros mentioned:Overall performance
Gary's coffee pot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to program as well! Would highly recommend this to anyone
I would recommend this to a friend Less than 3 months!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first Braun coffee maker we had lasted for over 20 years. So of course when it died, Braun was the brand to replace it with. Today, Christmas Day 2019, the new one died after less than 3 months of use. So take from that what you will.
No, I would not recommend this to a friendBrand response from Braun Customer Care
Posted .Hello George,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.